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ZEMITS UK  Reviews 

223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally helpful, kind, and knowledgeable when guiding buyers through equipment choices. Consumers appreciate the thorough, professional onsite training provided, which builds great confidence in operating the new technology. A few other people also felt that the advanced machines delivered impressive, visible performance improvements for their salon clients. Buyers additionally noted that the entire communication and purchasing journey felt remarkably smooth, supportive, and stress-free from initial enquiry onwards. People enjoy speaking directly with responsive representatives who provide continuous aftercare and practical guidance whenever needed.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional knowledge,... See more

Product

Clients share positive opinions on product quality, noting that the equipment and skincare items are... See more

Customer service

People report positive experiences with customer service, highlighting fantastic support and thorough... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process from purchase and... See more

Service

Customers consistently report satisfaction with the exceptional and professional service provided. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today was a long day ! … who buys 4 machines in one hit 🤦‍♀️🤦‍♀️ .. it was an even longer day for Dr Abdullah - but you would never have known. He remained patient.. shared his expertise and wisdom... See more

Rated 5 out of 5 stars

I have many machines with zemits and always been really pleased. Yesterday Dr Abdullah came to our clinic for our optileen pro machine training. He was so lovely and patient. Very supportive, know... See more

Company replied

Rated 5 out of 5 stars

It made my decision easier and more productive as I was dealing with the same person. Khushbu was very helpful, friendly and efficient without being too pushy which I have really appreciated. She... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience with Zemits UK, especially with Kinmon who was absolutely amazing! He was so kind, patient, and really helped me choose the right machine for my salon. You can tell he t... See more


Company details

  1. #21 of 215 best companies in Beauty product supplier
  2. #8 of 60 best companies in Beauty Products Wholesaler
  3. #7 of 65 best companies in Cosmetics Industry
  4. #1 of 3 best companies in Laser equipment supplier
  5. #2 of 9 best companies in Massage Supply Shop
  6. #2 of 12 best companies in Medical Equipment Manufacturer

Written by the company

At Zemits, we push the boundaries of innovation to empower beauty professionals across the globe. Our mission? To develop smart technologies that help deliver healthy, radiant, and youthful skin effortlessly. Every device is designed with passion, precision, and performance in mind. Each solution is made to exceed expectations, combining clinical-grade results with ease of use that professionals truly appreciate. Zemits is more than just equipment — it’s your secret to achieving flawless results that clients fall in love with from the first treatment. Zemits – Where Innovation Meets Results Everyone Loves Our Core Values Passion for Results Every Zemits device is crafted to deliver real, visible improvements — because we believe true beauty lies in transformation. Innovation Without Limits We never stop evolving. Our commitment to research and development means you always have access to the most effective, innovative technologies. Partnership & Support Your success is our success. From tailored business guidance to ongoing training, we’re with you every step of the way. Uncompromising Quality & Safety With CE and FDA certifications, every Zemits aesthetic machine meets the highest international standards — giving you confidence in every treatment. Every Zemits device is developed in line with the latest industry standards and aesthetic trends. From cryotherapy and microcurrents to radiofrequency and laser hair removal innovations, our solutions empower professionals to streamline their workflow, boost business profitability, and deliver consistently safe, visible results that everyone loves.

What's included from Zemits?

Free UK delivery. 30 days return policy. 2-year warranty

Zemits UK offers comprehensive business supprt package, including: Advanced Training Program, Free UK Delivery, Free Listing on Clinic Finder App, Marketing Materials, 24-Month Warranty and UK service centre.

Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(223)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

RF Microneedling training

We had such a great training session with Dr. Abdullah!
It was incredibly informative, engaging, and hands-on. He was very knowledgeable and explained everything so clearly, while making the whole session enjoyable and easy to follow.

We truly appreciated his expertise and the time he took to answer all our questions. A big thank you to Dr. Abdullah and the Zemits UK team for such a wonderful experience! Highly recommended!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Everly - SUPERSTAR!

Where do I start?! Everly – what an absolute STAR! ⭐️
From the very first phone call, through numerous emails and questions, Everly has been absolutely fabulous. She has always been there to help and has gone above and beyond — even replying to me while she was on holiday!
Nothing is ever too much trouble. She is incredibly knowledgeable, friendly and genuinely wants to help.
Everly has helped me with purchasing various machines and products to get my new business up and running, offering advice and guidance every step of the way. Starting a new business can feel overwhelming, but she has made the whole process so much easier.
I honestly cannot thank her enough for all of her help and support. An absolute credit to the company and a pleasure to deal with.
Thank you so much, Everly! You’ve been amazing! 🌸💕 x

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with Zemits from the very beginning. Kinmon has been amazing & so patient with all of my many requests & questions. Dr Abdullah came to my clinic to train me in 2 devices this week. He is a wealth of knowledge & was so thorough. My patients that met him have contacted me to say he was lovely & so kind. It’s been an absolute pleasure and the ongoing support is very reassuring.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I have just purchased my Zemits…

I have just purchased my Zemits Verstand HD Pro.

The support and training I’ve received so far have been excellent. I’m really excited to launch my new machine, it looks fantastic, is incredibly user-friendly, and I can’t wait to start using it with my clients.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Laser Training with Dr Abdullah

Great Laser Training with Dr Abdullah. Dr Abdullah came to my clinic today to train me on the Quidion Lite. I am very impressed with the machine and the ease of use. I am bow excited to offer this treatment. I am also very grateful with Dr Abdullah’s generosity in time and sharing his knowledge and experience. Thank you and looking forward to more machines from Zemits.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Esthetician from Singapore

I'm an esthetician from Singapore. I'm using Verstand HD Pro to provide facial treatments to my customers. Results have been wonderful. Aside to that, Khushbu has been attentive and helpful to my questions and request whenever I need support.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with the…

I had a fantastic experience with the training. Dr. Abdullah was incredibly knowledgeable, patient, and supportive throughout the entire day. He truly gave 100% of himself to make sure I understood every part of the treatment and felt confident using the machine.
The training was well structured, hands-on, and tailored to my level of experience. I never felt rushed, and every question I had was answered in detail.
I left feeling much more confident and excited to start offering these treatments. Thank you, Dr. Abdullah, for your dedication, professionalism, and passion for teaching. I highly recommend this training to anyone looking to expand their skills.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

excelent

I was deciding a bit longer, and i was supported all the way through. Very nice and professional service. Lots of help given.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team, amazing equipment and competitive price. I really have loved the machines at Zemits. I hope to buy a lot more.

Naomi

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased a few Zemits machines…

I have purchased a few Zemits machines now. The customer service is fantastic, and they always take the time to explain things thoroughly. They also give honest opinions. The machines themselves are the best I have used in clinic and look great. Highly recommended 😊

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to extend my sincere thanks…

I wanted to extend my sincere thanks for your assistance today and for the complimentary ampoules you kindly provided. Your thoughtful support and attention to detail are always greatly appreciated. Each time I interact with Zemtis, I am reminded of why it is such a pleasure to work with you and your team.
The service is consistently fast, efficient, and friendly, reflecting the professionalism that defines both yourself and the company. It truly makes a difference in ensuring that everything runs smoothly on our end. It is reassuring to know that we can rely on your expertise whenever we need guidance or products delivered promptly.
Please also convey my appreciation to everyone at Zemtis who contributes to maintaining these high standards of customer care. Working with such dedicated professionals continues to be an excellent experience.
Thank you once again for your exceptional service and continued partnership.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr Abdulla provided in house training…

Dr Abdulla provided in house training today with the Zemits ogmalaze.
The training was excellent, Dr Abdulla was very thorough and helpful and I’ve gained so much confidence in using the machine going forward
Thank you

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I have 3 machines from Zemits and what…

I have 3 machines from Zemits and what can I say... Amazing customer service (no pushy sales). The training was great, Dr Abdullah was patient and knowledgeable. I would highly recommend Zemits to all my friends in the industry.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed CO2 Laser…

I recently completed CO2 Laser training with Dr Abdullah, and once again the experience was exceptional.

This is not my first training with him, and every time I learn something new. He explains everything in great detail, making even complex topics easy to understand. His knowledge, professionalism, and passion for teaching are outstanding.

The support doesn’t stop after the training either. He is always available to answer questions and provide guidance whenever needed.

I highly recommend Dr Abdullah to anyone looking to expand their knowledge and confidence in advanced aesthetic treatments. Looking forward to training on our next device very soon!

Thank you, Dr Abdullah, for your continued support and expertise.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good day training with Dr…

I had a very good day training with Dr Abdullah on the Zemits Light Expert Pro IPL/DPL device. He was extremely professional, knowledgeable, and explained everything clearly. He also made the training enjoyable with his great sense of humour, creating a relaxed and positive learning environment. Overall, the session was excellent, very informative, and a really valuable experience. I would highly recommend training with Dr Abdullah

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic training…

Absolutely fantastic training experience
As a Doctor I want to ensure that I understand all the machines and how to use them to get the best outcomes for my patients.
This is my third machine. I would recommend Zemits as the machines and training are both excellent
Thank you 🙏

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Paid just short of £9000 for a machine

Paid just short of £9000 for a machine. It broke within a few months and they were going to charge me nearly £400 to send back to get fixed. It was poorly made and flimsy. I will never buy from them again. Please check before buying if they will collect a machine within warranty or you will get a nasty surprise when it does break. This machine was unsafe to use on clients,

10 April 2026
Unprompted review
ZEMITS UK  logo

Reply from ZEMITS UK

Good Day. We are very sorry to read about your experience and take all feedback regarding product safety and service seriously. However, after reviewing your comments internally, we are currently unable to match the details you provided to any recent service case or repair request in our UK records.

The situation described does not appear to correspond with our standard UK service and warranty procedures. As no product details, invoice number, or communication history were provided, we are currently unable to identify the case or investigate further. If you purchased equipment from Zemits UK, please contact our support team with your invoice and product details and we will be happy to review the matter and assist accordingly.

We kindly ask that you contact our customer support team with your invoice number, device model, and details of the issue experienced so we can investigate properly and provide appropriate assistance if the equipment was supplied by Zemits UK.
Customer Support Form: https://zemits.co.uk/customer-support
Our support and technical teams are always happy to help and will do their best to resolve any genuine concerns quickly and professionally.

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