I had a good meeting today with Ethan Benhamou at Yomoni. I'm pleased to hear that Yomoni have been taking steps to protect portfolios during these volatile periods. It was helpful that Ethan spoke En... See more
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Analyse claire de la situation des marchés financiers . perspectives à moyen terme rassurantes . Conseil adequat sur mon changement de profil AV . suivi d'effet immédiat de ma part . Merci
premier contact constructif, rien a redire, on as pris le temps de bien comprendre comment Yomoni va fructifier mon capital sous forme de PEA ,ca donne envie d'essayer.A suivre.
Company replied
Today I was in contact with Michael by telephone. He helped me a lot to solve my problem. It was not easy but Michael was very efficient !
Company details
- Investment company
- Finance broker
- Financial advisor
- Insurance broker
- Investment service
- Non-bank financial service
About Yomoni
Written by the company
Le leader de la gestion d'épargne en ligne, en France.
Yomoni c’est un expert de confiance qui vient en complément de votre acteur bancaire avec une seule mission : gérer votre épargne.
Une épargne qui travaille vraiment pour vous et avec vous 🚀
Offrons aux français le gérant d'épargne qu’ils méritent !
Contact info
336 rue Saint Honoré, 75001, Paris, France
- 01 75 85 97 47
- hello@yomoni.fr
- yomoni.fr
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent contact service impeccable…
Excellent contact service impeccable rapidité d'action explication d'une grande clarté
20 July 2026
I wanna know more
9 July 2026
Unprompted review
Très grand professionnalisme
Très grand professionnalisme de Nicolas et Clément dans l'offre et l'accompagnement.
23 March 2026
Disappointing customer service
I have requested the liquidation of my portfolio urgently. 3 days and 1 and a half business day have gone by and none has acknowledged my demand. Once again the customer service is disappointing and slow. The request was done via email and via the app. It's truly ridiculous to trust such an amount of money with these people.
10 March 2026
Unprompted review
Reply from Yomoni
Hello,
We are sorry to read your comment and would like to clarify a few points for readers.
Your first message regarding the liquidation of your contracts was sent on Saturday, March 7. As you mention “business days”, it is important to note that requests received during the weekend can only be processed from the next business day.
In addition, a full redemption request requires a properly completed and signed redemption form in order to secure the transaction and protect clients from any unauthorized operation. This document has not yet been received.
Alternatively, the request can be submitted directly online through the client area.
Under no circumstances can such a request be processed based on a simple email.
Our team is already in contact with you by email to assist you and help finalize your request.
For transparency, the usual processing time for a life insurance redemption is 7 to 9 business days once a complete request has been received, which is fully in line with market standards and clearly stated in our FAQ:
https://www.yomoni.fr/faq?question=est-delai-recevoir-fonds-apres-rachat-assurance-vie
The Yomoni Team
contact with Michael by…
Today I was in contact with Michael by telephone. He helped me a lot to solve my problem. It was not easy but Michael was very efficient !
18 February 2026
Unprompted review
A great experience is often defined by…
A great experience is often defined by personal growth, valuable learning,and a positive work environment. To be constructive a company can focus on fostering a positive atmosphere.improving communication or increasing efficiency
19 October 2025
Unprompted review
I have had a very good and excellent time here
I have had a very good and excellent time working with trustpilot as they are the best of all. feel free to make use of this at any given time
18 October 2025
Unprompted review
Impossible to withdraw our funds
Absolutely no feedback to our request to withdraw €30,000 from Yomoni, completely unresponsive to email, chat and telephone more than 10 days. Personally, raises the concern if the company is going bankrupt. Unacceptable, we are next making a complaint to AMF.
3 October 2025
Unprompted review
Reply from Yomoni
Hello,
In order to verify the authenticity of your review and to properly address your concerns, we kindly invite you to identify yourself via the dedicated Trustpilot form we have just sent you. Without this step, we are unable to locate any corresponding file.
We would like to stress that Yomoni has no mechanism to block client funds without reason. All withdrawal requests are processed according to the standard procedures of our partner insurers and custodians.
Our customer service team, based in Paris, is available by phone, email and chat, and offers call-back slots within 48 business hours.
We remain available as soon as you complete the identification process.
Human is human not a machine but…
Human is human not a machine but machine is human and not a human.
27 September 2025
Unprompted review
Échanges intéressants..Interlocuteur pro
Échanges intéressants..Interlocuteur très professionnel.
Transmission des documents à l’issue de l'échange.
12 August 2025
The information was presented so that I…
The information was presented so that I could understand it. All my questions were answered satisfactory and promptly.
16 June 2025
Great first contact
Ethan was very cordial and informative. hope to keep working with him.
26 May 2025
Super service client
27 May 2025
Unprompted review
Explications claires
29 April 2025
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