yoummday  Reviews 

241
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and professional staff and management, who foster a positive and collaborative work environment. Many appreciate the excellent user experience, highlighting the platform's flexibility, the ability to choose working hours, and the rewarding remote work opportunities. Reviewers also frequently commend the reliable and on-time payment system, which provides financial peace of mind. However, some customers also noted issues with support responsiveness or professionalism. These concerns included slow application support, a perceived lack of professionalism, and delays in resolving technical problems.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising the team's friendly, supportive, and... See more

User experience

Reviewers mention positive feedback about user experience, with many highlighting the freedom and flexibility... See more

Payment

Users describe positive interactions with payment, frequently highlighting that payments are always on time,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as smooth, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with Yoummday has been valuable in developing my customer service and administrative skills. I worked on various projects that required effective communication, attention to detail, accu... See more

Company replied

Rated 5 out of 5 stars

Overall, a very good company. You don’t just work on commission — there’s also an hourly rate, which is rare in this kind of business. Once you get the hang of things and build up your pipeline, yo... See more

Rated 5 out of 5 stars

I'm working here since 10 months and am really happy, I do my best to keep this job. I share my daily experience with lots of lovely people and even if we work on line we have a strong understandin... See more

Rated 5 out of 5 stars

Thank you Yoummday! The discovery of the platform almost 2 years ago was a very nice surprise! It allowed me to work without pressure and to evolve towards freelance work, and to discover a world m... See more

Company replied


Company details

  1. Online marketplace
  2. BPO Company
  3. Business-to-Business service
  4. Call Centre
  5. Software company

Written by the company

yoummday - kurz für „you made my day“ - ist das führende, vollständig digitale Contact Center für erstklassige Customer Experience im KI-Zeitalter. Seit 2016 verbindet unsere digitale Arbeitsplattform eine globale Community von über 25.000 mehrsprachigen Freelance-Agents, selbstoptimierende KI und internationale Marken – darunter DAX-Unternehmen und Fortune-500-Konzerne. WER GUT IN UNSERE TALENT-COMMUNITY PASST Wenn du flexible Arbeit suchst, die sich deinem Leben anpasst, könnten wir perfekt zusammenpassen. Bei uns erhältst du Zugang zu attraktiven Verdienstmöglichkeiten, flexiblen Arbeitszeiten und 100% Homeoffice. So kannst du deinen Tag genauso organisieren, wie es für dich am besten funktioniert. Wir begrüßen motivierte Freelance-Talente für Kundenservice- und Sales-Projekte. Da unsere Projekte vielfältig sind, arbeiten wir mit unterschiedlichsten Profilen: erfahrene Kundenservice- und Vertriebsprofis, Menschen aus Hotellerie, Tourismus und Einzelhandel, mehrsprachige Talente, Quereinsteiger sowie Freelancer mit übertragbaren Fähigkeiten und ausgeprägter Kommunikationsstärke. Wir bieten sowohl Vollzeit- als auch Teilzeit-Projektoptionen (mindestens 20 Stunden pro Woche). Noch kein Freelancer? Kein Problem – du kannst dich bei uns registrieren, während du deinen Freelancer-Status einrichtest. SO FUNKTIONIERT'S Sobald du dich auf unserer Website registriert und den Onboarding-Prozess abgeschlossen hast, siehst du alle aktuell verfügbaren Projekte und kannst dich auf diejenigen bewerben, die zu deinen Fähigkeiten passen. Du entscheidest selbst, wann du arbeitest, und unterstützt Kunden von zu Hause. Dein Verdienst ist leistungsbasiert und umfasst verschiedene Bonusmöglichkeiten. Außerdem bieten wir praxisnahe Schulungen und Support, damit du die Fähigkeiten entwickeln kannst, die du für deinen Erfolg brauchst. Neugierig geworden, Teil unserer Talent-Community zu werden? Besuche unsere Website für weitere Informationen: https://join.yoummday.com/de


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(241)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Work choice n.1

Amazing place to work for. Very good environment and the best colleagues ever. I feel so blessed to work for YD.

23 July 2026
Rated 5 out of 5 stars

The best website i came across

The best website i came across. Thank you for everything you provide for us ❤️❤️❤️❤️❤️❤️

22 July 2026
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Reply from yoummday

Dear Shiheb,
Thank you so much for your kind words – that truly warms our hearts!

Wishing you many more great projects on the yoummday platform!

Sofia | Talent Community Specialist

Rated 3 out of 5 stars

Not the best experience on my 1st project

My experience with Yoummday, TAS AG, and the Pergolux project was disappointing and raised a number of concerns around communication, transparency, and expectations.

When I joined the project, it was presented as a longer-term opportunity. However, it later became apparent that it was a limited pilot project. One of the concerns was that important information about the structure and management of the project was not clearly communicated from the beginning. I was not aware initially that TAS AG was also involved in managing aspects of the project, and this only became clear at a later stage.

From my perspective, there appeared to be communication issues between TAS AG and Yoummday, which created confusion for freelancers regarding the project status, expectations, and future opportunities. Clear communication between all parties is essential, especially when independent professionals are committing their time and resources based on the information provided.

After raising my concerns and making formal complaints, I also noticed that the English language opportunities that had previously been available on the Yoummday platform appeared to disappear. I cannot say what the reason for this was, but the timing was concerning and naturally led me to question how freelancer feedback and complaints are handled.

One important lesson from this experience is the value of researching the companies and projects you are considering working with. Looking into a company’s reputation, business history, reviews, and the experiences of other freelancers can provide valuable insight before committing time and effort.

My intention in sharing this experience is not to create unnecessary conflict, but to highlight the importance of transparency, effective communication, and fair treatment of freelancers within the gig economy.

1 June 2026
Unprompted review
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Reply from yoummday

Dear Darran,
Thank you for sharing your experience. We always aim to ensure freelancers have full clarity on project structures and the parties involved before committing their time, and feedback like yours is valuable in helping us continuously improve our platform and processes.
As you know, our Talent Community Management team has already been in touch with you directly to manage this case, and we remain available should you want to speak.

We wish you all the best.
Sofia | Talent Community Specialist

Rated 5 out of 5 stars

Yoummday is very reliable and has…

Yoummday is very reliable and has really good projects. I was very wary at the beginning because most freelance projects aren’t as good or the websites aren’t as reliable, but Yoummday genuinely gives you many opportunities and the freedom and flexibility you need as a freelancer. I’ve been working on a Yoummday project for almost 6 months now and I’m the happiest and most free I’ve ever been, doing what I love most. The colleagues I work with are also amazing and very supportive, it makes working even more fun. 🤩 payment is always on time! I’d definitely recommend working for Yoummday if Freedom, reliability and planning work around your life is what you’re looking for and not the other way around!

1 July 2026
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Reply from yoummday

Dear Christina,
Thank you for this wonderful review – it's so great to hear that yoummday has been such a positive experience from the very start! The fact that you're doing what you love while feeling free and supported by your team is exactly what we're all about.

Wishing you many more happy months on the yoummday platform!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

Payment

Payment, Staff, Story

23 June 2026
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Reply from yoummday

Thank you for your positive feedback and the 5 stars!

Wishing you continued success on the yoummday platform!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

Yoummday is a good place to be

Yoummday is good place for freelancers to find interesting job offers. Yoummday- Team provides friendly and positive energy every day.

23 June 2026
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Reply from yoummday

Dear Aleksandra,
Thank you for your kind words – it's great to hear that the team's energy comes through in your daily work!

Wishing you many more exciting projects on the yoummday platform!

Sofia | Talent Community Specialist

Rated 4 out of 5 stars

Friendly team and reliable platform

I have had a generally positive experience with Yoummday. The platform works well, and the team is always friendly, helpful, and professional whenever I've needed support.

There is still some room for improvement, especially in certain processes and communication, which is why I'm giving 4 stars instead of 5. However, overall it's a reliable company with a pleasant working environment and great people.

I would definitely recommend giving it a try.

27 June 2026
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Reply from yoummday

Thank you for your honest and balanced feedback! We appreciate that you took the time to share both the positives and the areas where we can do better – that's exactly what helps us grow.

Wishing you continued success and enjoyable projects on the yoummday platform!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

The best company for home office job

The best company for home office job. Very correct, reliable and fair. The projects are great.

23 June 2026
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Reply from yoummday

Thank you for these kind words – we're really happy to hear that!

Wishing you many more great projects on the yoummday platform!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

Yoummday review

As a freelancer trough the platform for almost 4 years I cant state one negative experience. The earning potential is great, the payout is never late and and you ger all the support from the Yoummday staff you need.

23 June 2026
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Reply from yoummday

Dear Marko,
Thank you for your loyalty over the past four years and for this wonderful feedback – that really means a lot to us!

Wishing you continued success and great earnings on the yoummday platform!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

I gave You the highest score

I gave You the highest score, because I work in a great Project. I think I feel great because the TTL, SME and the Talents are for me, like my international family.

23 June 2026
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Reply from yoummday

Dear Szilvia,
Thank you so much for this heartwarming review – calling your team an international family is truly touching!

Wishing you many more wonderful moments with your yoummday family!

Sofia | Talent Community Specialist

Rated 5 out of 5 stars

Yoummday is an excellent company.

Yoummday is an excellent company.

The biggest advantages, in my opinion, are the exceptional flexibility and freedom it offers. Employees have the opportunity to choose the projects they want to work on within Yoummday, as well as the freedom to work from anywhere, at any time, and as much as they prefer.

Another major benefit is the above-average compensation compared to many other platforms and companies in the same industry. The combination of flexibility, autonomy, and competitive pay makes Yoummday a highly attractive place to work.

Based on my experience, I can confidently recommend Yoummday and I’m truly happy to be part of the company.

23 June 2026
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Reply from yoummday

Dear Dino,
Thank you so much for this excellent review – we're truly happy to have you as part of the yoummday community!

Wishing you many more exciting projects and continued success on the yoummday platform!

Sofia | Talent Community Specialis

Rated 5 out of 5 stars

Transparent conditions

Transparent conditions, easy communication, friendly staff, payment always on time. I recommend it!

23 June 2026
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Reply from yoummday

Dear Encho,
Thank you for your kind words and the clear recommendation – that means a lot to us!

Wishing you lots of success and enjoyable projects on the yoummday platform!

Sofia | Talent Community Specialist

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