Vente-unique.dk Reviews 

What they don't tell you: Three persons are recommended to assemble the product, there are probably more than 200 bolts, screws, plastic caps and pieces to be attached. It took me more than 10 hours to assemble. One screw was missing. The boards are fragile and two got chipped in the corner depite trying to be careful. Final result works well, but looks cheap.

This is not an antique table.
It’s a table made in china that came in pieces and had to be assembled by yourself. The wood is not high quality; it’s cheap wood that has simply been stained brown.

Det der kom var ikke et antikt bord. Det er et bord i ‘made in China’, som blev leveret i mange dele og skulle samles selv. Træet er ikke af høj kvalitet – det er billigt træ, som blot er bejdset brunt.

Ma3 sha Allah 😍🥰😍 I have been blessed wit the beautiful Chesterfield Couch.
Delivery service was top 🔝🎩 and the packaging was carefully done 👍🏽.

Hold on this is gonna be a long story.

I ordered a dining table 18th of june. They promise delivery between 6-8 days to Denmark when the product is in stock which it was.
I should have received the table much earlier but the date given on their page was 25/7 when I track the delivery on their page.
Well fine, I wait until 25/7, a week before I got af message from the transport service that they operate with, “RTC” about the order will be delivered on 25/7 between 8-18 o clock, and that I will be notified about a more precise delivery time one day before. I didn’t get any message with a sooner delivery time, so 25/7 Nothing happens, I waited for 10 hours at home on a saturday and I get nothing. I call them the following monday, they tell me RTC should have my package but when I call RTC they tell me they couldn’t deliver it on saturday because they didn’t recieve my order yet!!?
After many calls to RTC and to Vente Unique customer support I finally get the date I will recieve the table, on 31/7!

I FINALLY recieved my order … well. Then I see something has penetrated the packaging and I open and It and see the table top has 3 scratches on it….. it was not secured by anything else than a thin layer of plastic wrap. No Styrofoam between the cardboard packaging and the table top!

I call them again, they tell me they will write it down and I should wait 3 days for an email about this issue. I wait and get offered payback or a new table top. I want my table so I go with af new table top.. it should take maximum 10 days for it to be delivered as they promised me this time.
So they order it for me 4th of august. The delivery time says between 12/8 and 18/8 first… (even though they promise delivery between 6-8 days)
It is the 17th of august today, I didn’t hear anything from them or RTC so I wonder whether the table will come tomorrrow the 18/8 as the latest delivery date they told me. So today I call the customer service.
They tell me they will investigate it at the logistic department and call me back the same day! Do I need to say I didn’t get a call back?
Instead I get an email late evening at 11, that says my order is handed over to RTC the transport service JUST TODAY?! When I should have recieved it tomorrow the LATEST?!! So now the updated delivery time says between 21/8 and 28 of AUGUST!!
I mean WHY have they not sent it yet and WHY should I wait so long from 31/7 where I first get the first table and to 28/8 where I can expect the new one? BOTH DELIVERIES are VERY LATE and I have waited for my dining table 2 months now! Seriously from placing the order on the 18th of JUNE.
Seems like they don’t know what is happening with the packages and their logistics are terrible! They forget about them if you do not call and then oh they where not even SENT yet?

This is the first and absolutely last time I ever order from Vente-Unique.
I just HOPE I get my table, if ever… after waiting two MONTHS.

I placed an order for two wardrobes at the beginning of February.

During transport, the carrier identified damage to one package before delivery and returned it directly to the company. The second package was also returned. I have never received any part of my order.

Despite this, the order has been marked as “Delivered” in their system.

Since then, I have experienced:
• No tracking numbers for any replacement shipment
• No confirmed dispatch date
• No delivery
• Repeated generic responses stating the case is being “handled by the relevant department”
• Administrative case closures without proof of actual reshipment

It has now been almost a month without resolution.

The issue is not transport-related anymore – it is a failure to properly handle a returned shipment and complete the order.

Very disappointing experience and extremely poor communication.