We have been waiting around two months…
We have been waiting around two months for our order from Ventanas.es, and the experience has been extremely disappointing.
Throughout the process, we have been given repeated excuses and missed deadlines, with no reliable delivery date provided. Each time we ask for an update, the issue seems to be pushed back onto us as though we are being unreasonable for wanting a clear answer.
They are now saying there are issues with raw materials and have also stated that they are a distributor rather than a window manufacturer, which is something customers should be aware of before ordering.
Based on our experience, we would advise others to think very carefully before using this company if delivery times and clear communication matter to you. After two months, we still do not have a confirmed delivery date, and the constant delays and excuses have made the whole process very frustrating.