Unico Components Ltd Reviews 

2,735
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online platform extremely helpful because detailed product descriptions, exact measurements, and clear specifications make finding and ordering the correct replacement parts very simple. People frequently praise the responsive customer support team, noting that staff members go an extra mile to assist with technical queries. Buyers also appreciate the prompt delivery service and high quality items that arrive safely and quickly. Some reviewers were not happy with occasional delivery delays or slow courier services affecting expected arrival dates. A few consumers experienced longer waiting times for their packages to finally arrive at their homes.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items that fit perfectly and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and prompt order arrivals... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast delivery times, excellent... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast delivery times, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more

Rated 5 out of 5 stars

Excellent. I was having trouble sourcing a 25 mm cup size cabinet hinge. They had it in stock arrived via post, fits exactly- job done with a higher quality hinge than originally fitted.

Rated 5 out of 5 stars

Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more

Rated 5 out of 5 stars

I found the company via a reverse image search of the particular hinge I was looking for, without much expectation of success, and there they were! The order process was simple and the product descrip... See more


Company details

  1. Door shop

Written by the company

Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,735)

124 reviews in the last 12 months

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