Trevion1 Myshopify Reviews 

160
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, most reviewers were let down by their experience overall. Many customers reported ordering various products, like garden storage and air conditioning units, but never receiving their items. People consistently found it impossible to get a response from the company, despite sending multiple emails and attempting phone calls. Payments were processed, yet ordered goods were never delivered, leading to widespread dissatisfaction. Some reviewers also noted that payments were sometimes processed under different company names, often based outside the UK. The refund process was described as challenging, with many customers waiting extended periods or relying on their banks and credit card companies to recover funds. These recurring issues led reviewers to advise others against ordering from this company.

What people talk about most

Order

Clients share negative opinions on order experiences, with many reporting significant issues with order... See more

Payment

Consumers find payment to be a negative experience, with many reporting issues with orders not being received... See more

Response time

Users describe negative interactions with response times, with many reporting no replies to emails or other... See more

Refund

Customers had negative experiences with refunds, often needing to involve their banks or credit card... See more

Product

Reviewers consistently express dissatisfaction with products, frequently reporting that ordered items like... See more

Reviews shaping this summary

Rated 1 out of 5 stars

should have read the reviews here first! Same issues - ordered a garden storage box 3rd May from Trevion , sent two emails to Maia Bartsch chasing, telephone number +44 7462 134399 on the order do... See more

Rated 1 out of 5 stars

Same as everyone else. Ordered garden storage shed and no delivery. Email gets ignored and is a personal email address. Telephone number doesn't exist And to top it all my bank made me wait 30 days... See more

Rated 1 out of 5 stars

Unbelievable how this is allowed to happen with so many reports of fraudulent transactions this is still ongoing. Ordered an electronic item received email with order confirmation but no furthe... See more

Rated 1 out of 5 stars

Same as everyone else has said, this company is a total scam. Ordered a garden storage box for £80, money went out same day and had a confirmation email. Item has not arrived, several attempts made to... See more


Company details


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1.1

Bad

TrustScore 1 out of 5

160 reviews

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No history of asking for reviews

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1.1

All reviews

(160)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Ordered Garden storage box all looked legit, but after the initial order confirmation no dispatched or delivery confirmation emails received as you would expect.Looked online to find I was not alone.Raised a dispute thru Amex and have received a refund.
The charge on the card was for a French company
Pierrdi Guerande

18 July 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD - DO NOT DEAL

ATTEMPTED TO TAKE 2 PAYMENTS FROM 2 DIFFERENT BANKS FOR THE SAME GOODS - LINKED TO A COMPANY CALLED WIZ in TOOLS AS THE FUNDS WERE BEING DIRECTED TO THE SAME (OFFSHORE) COMPANY

ONLY WISH I HAD READ THIS BEFORE CARELESSLY GETTING INVOLVED

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Why are they allowed to trade????

Same as everyone else but did not go through with the purchase. They still stole my details and charged me even though I did not confirm the purchase because I checked the reviews and erased the information before confirming.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Thos company is a scam

Thos company is a scam. Avoid at all costs. The fact that my bank refunded my payment in full within minutes of reporting the matter tells me they are well known to the banks.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR OF THESE ROGUE'S !!!!

STAY CLEAR OF THESE ROGUE'S !!!!

Ordered a shed £300 for sons new house. No correspondence at all, despite my emails etc. Their advertised phone number is unrecognised ! If trevion reading this, I hope your happy leaving folk broke, who work hard etc to do nice things, for eg; buying shed for son, it's a long road without a turning, and somehow, someday, you will be paid back !!!!! On the positive side, my bank was able to retrieve my money 😊

22 May 2026
Unprompted review
Rated 1 out of 5 stars

I've been scammed out of £199 for air…

I've been scammed out of £199 for air con unit too. This page needs shutting down! Giving Shopify a bad name as I will no longer use them after this! I have never used them till now so a very bad first experience. I am currently arguing with virgin money bank for my money back.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

cant believe i fell for this scam

cant believe i fell for this scam, should have thought the fact they had air-conditioning in stock was too good to be true, ordered 3 over £500, fortunately i paid by credit card, in processes of getting my money back, no response to emails, the actual transaction was someone in france, not even the uk totally different name

1 July 2026
Unprompted review
Rated 1 out of 5 stars

!!Absolute scam!

!!Absolute scam!! Ordered an air conditioning unit paid £200 and never received it. Emails are being ignored and no legit contact number. Very frustrating as I’m currently pregnant during a heatwave 😭 trying to get my money back through the bank

10 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT ORDER

LIKE AN IDIOT I GOOGLED THE PRODUCT REVIEWS AND NOT THE WEBSITE REVIEWS, DO NOT BUY FROM THIS COMPANY THEY ARE A SCAM, THEY'LL TAKE YOUR MONEY YOU WILL NEVER RECEIVE A PRODUCT. IT NOW MAKES SENSE WHY THEY WERE HE ONLY PEOPLE THAT HAD THE ITEM IN STOCK. CLAIMED IT WOULD ARRIVE IN 6 DAYS.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Dangerous company

Dangerous company.
They took the money, never sent you anything. On the same day I ordered, my credit card was added to Google Pay on an Android phone. No one uses Android phone in my family. Luckily the credit card company found something wrong and blocked my cards, so no further stealing from my card.
Loads of this kind of scam companies on Google.
Be careful!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

Phone number doesnt work, refuse to answer emails they do not send the products you buy. Do not under any circumstances buy from this website it is a SCAM SCAM SCAM!!!! What ever they are selling avoid. Its a waste of time you wont be able to contact anyone and left with no refund, no product

2 July 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company

I would not recommend this company. I paid £199.99 for an air conditioner, but I have never received it. They took my money and have not delivered the item or resolved the issue.
It's also disappointing that Shopify allows businesses like this to operate on its platform. Buyers should be very careful before ordering from this company.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a portable air conditioner…

I ordered a portable air conditioner and there is no tracker, no correspondence from seller, tried to call and mobile number does not exist. Emailed so many times. Just total Scam!
Do not order from this seller!
I had to go to my bank to recover my money.
They should not be trading as they do not exist!

29 June 2026
Unprompted review

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