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The Wine Caverns Reviews 

1,436
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of unique wines, highlighting the delicious flavors, great price points, and wonderful gift options available. Buyers also appreciate the regular discounts and offers that make purchasing cases of their favorite drinks very affordable. Consumer feedback frequently emphasizes the exceptionally fast delivery service and clear tracking updates provided. Some reviewers were not happy with minor delivery inconveniences, noting that multi-case orders occasionally arrived across separate days, boxes were left on their sides, or couriers dropped off shipments at distant locations. Despite these occasional transport hiccups, shoppers remain highly satisfied with the overall service quality and product excellence.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping times and... See more

Product

Customers report widespread satisfaction and appreciation regarding the product offerings. Reviewers... See more

Price

Reviewers mention positive feedback about price, consistently highlighting the great deals and fair pricing... See more

Service

Users describe satisfaction with the service, highlighting brilliant efficiency and great prices. Consumers... See more

Value for money

Consumers find value for money to be positive, consistently praising the great prices and excellent deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to buy wine from. Often there are offers with free delivery over a certain price. Wine is good quality, also makes wonderful gifts as magnum (and larger) bottles are available. Delivery... See more

Company replied

Rated 5 out of 5 stars

Great selection of unique bottles - found a brand of Prosecco I’ve been looking for ever since drinking out at a restaurant so was delighted and was such great value I purchased a case. Also bought a... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Kept in the loop about delivery. Excellent packaging. The wine is exactly as we remember from when we stayed at the UP Hotel, which is situated in the middle of their vineyards. Happy... See more

Company replied

Rated 5 out of 5 stars

The order arrived quickly and I gave it to my husband for his birthday a couple of days ago. It was well packaged, and the gift was beautifully packaged too. All items were great, beautiful glasses, g... See more

Company replied


Company details

  1. #12 of 77 best companies in Wine shop
  2. #2 of 17 best companies in Wine club

Written by the company

We believe great wine should simply be a pleasurable and enriching experience, not an intimidating one reserved for experts only. That’s why we don’t care for the usual ‘wine club’ stuffiness and believe in sharing our knowledge and passion for wine, not keeping it hidden away. ​ We exist to make great wine from around the world accessible for everyone to discover and enjoy. Our team scours vineyards around the globe to discover quality wines that each offer something a little different. ​We say no to mass-produced wines and we curate our caverns so they can be explored by occasion, mood and character (not just by grape and region, although you can search this way if you wish). ​We know just how special great wine can be and welcome all who want to enjoy it. ​ The Wine Caverns are open, please explore.


Contact info

Promotion box for The Wine Caverns

Love what you drink at The Wine Caverns!

We make great wine from around the world accessible for all to enjoy.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,436)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautifully light and fruity.

The wine arrived within the expected timeframe. It was so carefully packed and delivered with care.
The wine is delicious. Light, but also rounded, bubbly and fruity. It was just perfect for a special occasion. Well worth the price and better than some champagnes I’ve had in the past.
I’ll be ordering more.

22 August 2026
Unprompted review
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Reply from The Wine Caverns

Hi, Jenny. Thank you for taking the time to write us a review, we really appreciate it. We're delighted to see that you're happy with our packaging and the delivery service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Delivered next day and usual quality of…

Delivered next day and usual quality of packing and content

24 August 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, we really appreciate it. We're delighted to see that you're happy with our packaging and the delivery service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Came when they said it would

Came when they said it would. Easy to order. Wine delicious! Had to stop myself opening another bottle.

31 July 2026
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Reply from The Wine Caverns

We're delighted to see that you're happy with the order and delivery service provided. We really appreciate you taking the time to write us a review, thank you. Enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

good comm’s

good comm’s, good delivery, very well packaged

3 August 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, we really appreciate it. We're so pleased to see that you're happy with the service provided, and we hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Excellent price and next day free…

Excellent price and next day free delivery. Outstanding.

30 July 2026
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Reply from The Wine Caverns

We really appreciate you taking the time to write us a review, thank you. We're delighted to see that you're enjoying our great deals and speedy delivery service. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

When Majestic said they no longer…

When Majestic said they no longer stocked my favourite Rose I contacted The Wine Caverns and bingo next day delivery!

1 August 2026
Unprompted review
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Stephen, we really appreciate it. We're delighted to see that you've found your favourite with us, and that it arrived so quickly. Enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

excellent efficiency of deliver quickly…

excellent efficiency of deliver quickly and very good communication on tracking .

20 July 2026
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Reply from The Wine Caverns

Hi Geraldine. Thank you for taking the time to write us a review, we really appreciate it. We're delighted to see that you're happy with the efficient service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

For one you stock my favourite Rose’and…

For one you stock my favourite Rose’and delivered the next day from ordering. Brilliant service and price ❤️

21 July 2026
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Reply from The Wine Caverns

Hi Hilary. We're delighted to see that you've found a favourite here at The Wine Caverns, and that you're happy with the service provided. We really appreciate you taking the time to write us a review, thank you. Enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Highly recommended

Very good company order to delivery very smooth some good discounts without joining a membership like other companies

16 July 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, Gary, we really appreciate it. We're delighted to see that you're happy with the service provided, and our great deals. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

The representative I spoke with at…

The representative I spoke with at 12.50am pushed the order through so quickly to enable the delivery before the weekend #very impressed

21 July 2026
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Reply from The Wine Caverns

Hi Patricia. Thank you so much for taking the time to leave us a review, we really do appreciate it. We're delighted that you are happy with our service. We hope that you enjoy your wine. Best wishes, The Wine Caverns Team.

Rated 5 out of 5 stars

just did what they promised....simple…

just did what they promised....simple but not easy!

17 July 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review. We're pleased to see that we did as promised, and hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Very good customer service who produce…

Very good customer service who produce a quick and seamless purchase experience.

13 July 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, Stephen, we really appreciate it. We're delighted to see that you're happy with the customer service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Competitively priced

Competitively priced, ease of ordering, swift delivery.

15 July 2026
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Reply from The Wine Caverns

Hi David. We really appreciate you taking the time to write us a review, thank you. We're so pleased to see that you're enjoying our easy ordering process and great prices. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

The delivery boxes are always packed…

The delivery boxes are always packed properly and you always get an email outlining the timing of the delivery as well.
I always use this company as it’s the best for value and customer services.

9 July 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Shandip, we really appreciate it. We're so pleased to see that you're happy with our packaging, communication, and customer service. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, Michael, we really appreciate it. We're delighted to see that you're enjoying our great deals and your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Mr Bloxham, we are delighted to see that you're happy with our delivery times. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

A wonderful choice of two different…

A wonderful choice of two different provencal roses wines and I’ll be back for sure!

10 June 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Jacqueline, we really appreciate it. We're delighted to see that you're happy with your choices, and look forward to seeing you at The Wine Caverns again! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Extremely well priced wine and prompt…

Extremely well priced wine and prompt delivery

9 June 2026
The Wine Caverns logo

Reply from The Wine Caverns

Thanks for taking the time to write us a review Andy, we really appreciate it. We're so pleased to see that you're happy with our delivery service and are enjoying our great prices. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

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