Thr vegan protein shakes are brilliant good flavours not too gritty and no funny aftertaste. They've really made a difference to upping my protein intake. Also creatin. Wow! Can't believe the improvem... See more
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Reviews shaping this summary
I ordered 3 1kg bags of vegan protein powder, bueno, speculoos and vanilla crème. I was very impressed with how well they mixed and tasted although I’m not keen on the vanilla crème flavour but that’s... See more
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I am a loyal protein works customer. The products are high-quality, there are special offers quite often, delivery is reliable and they are just a lovely company to buy from. I struggle with some sha... See more
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I rarely recommend products - have recommended this to at least 6 people if not more - clean ingredients, great nutrition and most importantly the flavours taste like the real thing. Have been bl... See more
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Company details
- #62 of 236 best companies in Fitness and nutrition
- #22 of 73 best companies in E-commerce service
- #11 of 40 best companies in Sports Nutrition Shop
- #79 of 274 best companies in Vitamin & Supplements Shop
Written by the company
Protein Works® is a multi-award-winning functional lifestyle nutrition brand based in the Northwest. Our mission is simple: to help people live healthier lives through the power of nutrition. As one of the UK’s fastest-growing food and beverage brands, we’re known for creating innovative, great-tasting products. From protein shakes and complete meal solutions to wellness supplements and high-protein snacks, Protein Works® has now sold over 500 million shakes worldwide and continues to expand rapidly across the UK and Europe. Powering our growth is an industry-leading team across product development, technology, business intelligence, manufacturing, logistics, digital marketing, and more. Together, we’re proud to deliver premium value and an unrivalled experience to millions of customers globally.
What We're About
Written by the company
- Customers at the Heart of Everything
- Whatever type of help or support you need, we are a team of real humans (not robots!) ready to help you and on hand to assist. For priority service, please email us directly on helpdesk@proteinworks.com or call us on 01928 571677. This is the fastest way to reach us if you need help with an order - and helping is what we most like to do! Do please do get in touch. Our Customer Experience team are live Monday to Friday between 8am and 5:45 pm. During these hours, you'll be able to connect with us directly over email, Live Chat, or speak with us on the phone. Whatever is easiest for you. If you'd like to get in touch with us on Saturday or Sunday, please send us as email or DM and a member of our team will be with you as soon as possible. If you ever need help with your nutrition and/or have any questions about any of our products in the context of your lifestyle and diet, we'd love to help you too. We're looking forward to connecting with you!"
- Taste & Innovation
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Premium Quality
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Exceptional Service
- We are committed to delivering exceptional service to our customers around the world, ensuring a seamless experience from the moment they visit our website to when they receive their parcel, taste our products, and beyond. At Protein Works, we never settle for 'good enough.' We are committed to excellence and to exceeding our customers' expectations - with every click, every order and every single interaction.
Market Leading Guarantees
Exceptional Quality Means Exceptional Benefits
We are confident in the quality and effectiveness of our products, which is why we offer an industry-leading 180-day money-back guarantee on every product purchased directly from our website.
Customers have up to 180 days to return a product, with the condition that they notify us within 90 days if they wish to initiate a return.
For more details, please refer to our website’s Terms & Conditions regarding our Returns & Refund Policy.
Contact info
Protein Works, PW Campus, 33 Speke Boulevard, L24 9HZ, Speke, United Kingdom
- +44 1928 571 677
- If you're looking for help with an order, have a question, or need priority service, please email us at helpdesk@proteinworks.com. We're a team of real human beings (not robots!) and would love to hear from you.
- theproteinworks.com
4.7
Excellent
52k reviews
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Good quality
Good quality, tasty shakes, reliable delivery. Have used several times and would certainly use again.
2 April 2026
protein shakes
I ordered a few flavours of the protein shakes . They arrived very quickly . The shakes are a little too sweet for me , however great flavours and good value for money . Price reasonable too . Over all this is a good company and i would use again .
10 July 2026
Excellent product
Excellent product – tastes great and has become part of my daily routine
I've tried a few greens supplements over the years, and Protein Works Super Greens is by far my favourite. I was pleasantly surprised by how good it tastes compared to others I've used. The Summer Berry flavour is refreshing, mixes easily with water, and doesn't have the strong earthy aftertaste that many greens powders do.
I've been taking it every morning for a few weeks now, and it's become a habit I genuinely look forward to. I've noticed a positive difference in my overall energy levels, and it's a really convenient way to boost my daily intake of vitamins, minerals and greens, especially on busy days when my diet isn't perfect.
The quality of the product is excellent, the packaging is well designed, and ordering and delivery from Protein Works were both quick and hassle-free.
Overall, I'm extremely happy with my purchase and wouldn't hesitate to recommend Protein Works Super Greens to anyone looking for a high-quality greens supplement that actually tastes good. I'll definitely be buying it again.
9 July 2026
The product is great
The product is great. Only the sweetness that is too strong and sweet.
9 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
1st class price and speed of delivery,
1st class price and speed of delivery,
Been non shakes for a week and already getting comments on weight lose
9 July 2026
Reply from Protein Works
Hi Graham,
We’re delighted to hear you’ve had such a positive experience with us and that you’re enjoying our products.
It’s fantastic to know they’ve become a great part of your routine. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi John-Paul,
We’re delighted to hear you’ve had such a positive experience with us and that you’re happy with your products. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Excellent products
Excellent products, promptly delivered. Is there ever not a sale though?
16 April 2026
Reply from Protein Works
Hi Nick,
We're so glad to hear you're enjoying our products and appreciate the prompt delivery! We do our best to offer great value year-round.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Jason,
We’re delighted to hear you’ve continued to enjoy our products and that you’ve had such a positive experience with our delivery service. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
nothing went wrong as such
nothing went wrong as such, but the product is awful. Powdery and tasteless. Did not fill me up. Very disappointed.
12 July 2026
Happy with the flavour and it’s a good…
Happy with the flavour and it’s a good way to control your diet
9 July 2026
Reply from Protein Works
Hi,
We’re delighted to hear you’re enjoying our products and that they’ve become a helpful part of your routine. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Exceptional quality with high protein…
Exceptional quality with high protein and good flavours
9 July 2026
Reply from Protein Works
Hi Kishore,
We’re delighted to hear you’re enjoying our products and that you’re happy with the quality and flavours. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Took a risk and was not disappointed
Took a risk and was not disappointed. The shakes taste lovely. Not at all sickly. I mix mine with skimmed milk, and get a lovely smooth texture just by shaking. No gritty bits. It was easy to order. Good communication with regards to updating on my order status. Swift delivery. My only teeny tiny niggle is that it would be nice to have a few more flavours. Other than that, as it was such brilliant value for money, I will definitely be ordering more.
9 July 2026
Reply from Protein Works
Hi Sarah,
We’re delighted to hear you’re enjoying our products and that you’ve had such a positive experience with us. It’s fantastic to know you’re happy with the taste, texture, and overall value.
We really appreciate your feedback regarding the flavour range and will be sure to share it with the team. Thank you for taking the time to share your experience
Thanks for choosing Protein Works
Louis
I never received my order
12 July 2026
Great tasting products and a good…
Great tasting products and a good variety of flavours to choose from. Arrived very promptly and really easy to order. Very competitive prices.
12 July 2026
Reply from Protein Works
Hi Sue,
We’re delighted to hear you’ve had such a positive experience with us and that you’re enjoying our products. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Happy customer
As a customer of about 15 months so far, i this company is one of the best!
The shakes are really good and the customer service is brilliant.
Always there if we need them.
Thanks ❤️
12 July 2026
Reply from Protein Works
Hi,
We’re delighted to hear you’ve continued to enjoy our products over the past 15 months and that you’ve had such a positive experience with our customer service. Thank you for your kind words and for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Placed my first order last week and…
Placed my first order last week and received very quickly. Chose 4 flavours which I'm using on rotation so I dont get bored (like past experiences) Have to say, the shakes are delicious and my energy levels have spiked.
Great company to deal with, will definitely be ordering more.
12 July 2026
Reply from Protein Works
Hi Wendy,
We’re delighted to hear you’ve had such a positive first experience with us and that you’re enjoying our products.
It’s fantastic to know they’ve become a great addition to your routine. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Wendy,
We’re delighted to hear you’re enjoying our products so far and that they’ve become a satisfying part of your routine.
We hope you continue to enjoy them on your journey. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Gary,
We’re delighted to hear you’re enjoying our products. We’re sorry to hear your delivery experience didn’t meet expectations, and we appreciate you taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Davie,
We’re delighted to hear you’ve had such a positive experience with us and that you’re enjoying our products. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
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