I've never had a bad experience with this chemist. I highly recommend them for what I used them for, which was weight loss. They were very efficient in contacting me when there was any issues... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
(Regarding Mounjaro injections) Experience was nice and easy. The consultation seemed thorough which is good and delivery was really quick, had my consultation at 11:30 and the injections were here at... See more
Company replied
I've just finished my first month on Mounjaro and couldn't have found this company more helpful and considerate. They answered all my nervous questions and their delivery is incredibly speedy. They se... See more
Company replied
I've been a long-time customer of The Care Pharmacy for my prescriptions (Mounjaro and now Wegovy). Their level of communication is outstanding. Specifically, they were excellent at clearly laying out... See more
Company replied
Company details
- #28 of 115 best companies in Online Pharmacy
Written by the company
A GPhC registered UK based pharmacy providing Private and NHS prescription services across the UK. We specialise in weight loss medication, erectile dysfunction treatment and many other private services. We also offer NHS prescription delivery and travel vaccinations. We are based in Bradford and have 2 branches. We strive to provide an excellent, fast and efficient service. Our motto is “give more than you take” and our business strives on providing exceptional value to patient’s lives.
Contact info
Unit 3 Chesterfield House, 3 Mayfair Way, BD4 8SH, Bradford, United Kingdom
- 01274 669922
- info@thecarepharmacy.com
- thecarepharmacy.com
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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i have always found them to be helpful…
i have always found them to be helpful either online or telephone prescriptions always on time never had a problem
25 August 2026
Always professional and efficient
25 August 2026
this company is excellant
this company is excellant also very helpful if you need to ring them the delivery drivers are so helpful and polite
26 August 2026
Unprompted review
Reply from The Care Pharmacy
Thank you for your wonderful review. We’re delighted that you’ve found our team helpful and our delivery drivers polite and supportive. We’ll be sure to share your kind words with them.
Reply from The Care Pharmacy
Thank you, Tracey! We’re delighted you received excellent, prompt service. We really appreciate your kind review and for choosing The Care Pharmacy.
Always very helpful
Always very helpful, respond quickly to any questions. Quick delivery.
5 August 2026
Reply from The Care Pharmacy
Thank you, Claire! We’re delighted to hear that you’ve found our team helpful and responsive, and that your deliveries have arrived quickly. We really appreciate your kind review and continued support of The Care Pharmacy.
Letter request
I made a call to ask if they could provide a letter for me as I am travelling abroad with Mounjaro. They were very helpful and offered me two options, they could send via e mail or include it within my next delivery of Mounjaro.
They were very obliging.
13 August 2026
Reply from The Care Pharmacy
Thank you, Chris! We’re pleased our team could help with your travel letter and offer options that suited you. We really appreciate your kind review and your continued trust in The Care Pharmacy.
Great service been using them for 2…
Great service been using them for 2 years for weight management prescriptions.
1 July 2026
Reply from The Care Pharmacy
Thank you, Rob! We’re delighted you’ve received great service from us over the past two years. We really appreciate your continued trust in The Care Pharmacy and your kind review.
Reply from The Care Pharmacy
Thank you for your review! We’re pleased you were happy with our communication and appreciate you choosing The Care Pharmacy.
I liked that you checked with my doctor…
I liked that you checked with my doctor to see if it was ok for me to have it and very quick delivery service
6 August 2026
Reply from The Care Pharmacy
Thank you for your lovely review! Patient safety is always our priority, so we’re pleased you appreciated us checking with your doctor. It’s also great to hear that your delivery arrived quickly. Thank you for choosing The Care Pharmacy!
fab communication
fab communication, fast delivery and thorough on treatment and usage. will definitely be using this pharmacy for my weight loss, thank you.
4 August 2026
Reply from The Care Pharmacy
Thank you for your fantastic review. We're delighted to hear that you found our communication clear, your delivery fast and the treatment guidance thorough. Providing ongoing support throughout your weight management journey is very important to us, so it's wonderful to know you had such a positive experience. We look forward to continuing to support you.
Very easy and straightforward
Very easy and straightforward. Responsive to messages and a very efficient service
4 August 2026
Reply from The Care Pharmacy
Thank you for your kind feedback, Ed. We're pleased to hear that you found the ordering process easy and straightforward, and that our team responded quickly to your messages. We appreciate your support and look forward to helping you again.
Very helpful staff…
Had a few problems as website had been updated,but staff were very helpful!
Looking forward to starting the weight loss tablets!
4 August 2026
Reply from The Care Pharmacy
Thank you for your review, Tim. We're sorry you experienced a few issues following our recent website update, but we're pleased our team was able to help. We hope everything now runs smoothly for you and wish you every success as you begin your weight management journey. Please don't hesitate to contact us if you need any support along the way.
Reply from The Care Pharmacy
Thank you for your lovely review, Samantha. We're delighted to hear that reordering was quick and straightforward and that your delivery arrived promptly. We appreciate your feedback and look forward to serving you again.
Reply from The Care Pharmacy
Thank you for your review, Barry. We're pleased to hear that you found our website easy to use and that both the ordering and cancellation processes worked well for you. Providing a simple and professional service is always our goal. Thank you for choosing The Care Pharmacy.
I would not recommend them
I would not recommend them. Not a good service. They don’t seem to care about the customer.
3 August 2026
Reply from The Care Pharmacy
We’re sorry to hear you felt let down by our service. We genuinely care about our customers and would appreciate the opportunity to understand what happened and put things right. Please email us at info@thecarepharmacy.com with your details so we can investigate and help.
Good fast service
3 August 2026
Reply from The Care Pharmacy
Thank you for your kind feedback, Vicky. We're delighted to hear that you were happy with our fast service. We appreciate you taking the time to leave a review and hope to assist you again soon.
Great communication and quick delivery
Great communication, delivery super quick and good value. Feel very supported by a great organisation.
3 August 2026
Reply from The Care Pharmacy
Thank you for your wonderful review, Elaine. We're so pleased to hear that you found our communication helpful, your delivery quick and our service good value. It's especially rewarding to know you feel well supported throughout your weight management journey. Thank you for your recommendation.
The woman who I spoke to was very…
The woman who I spoke to was very helpful and friendly so I felt happy to deal with the care pharmacy
27 July 2026
Reply from The Care Pharmacy
Thank you for your kind review, Janet. We're delighted to hear that our team member was friendly, helpful and made you feel comfortable. Providing a welcoming and supportive service is something we pride ourselves on. We appreciate your feedback and look forward to helping you again.
Fast delivery
Fast delivery, fairly easy to upload progress details and generally good product. The last order I received came without needles and with no explanation so had to order them separately from a different site. Product is expensive but in line with other providers. Loyalty points rewards are pretty minimal. Good communication when needed, by knowledgeable staff.
5 August 2026
Unprompted review
Reply from The Care Pharmacy
Hi, thank you for your feedback. We’re sorry to hear that your order arrived without needles. If you had contacted us to let us know, we would have been more than happy to send a box of needles out to you free of charge. We’re always here to help if there are any issues with an order, so please don’t hesitate to contact us in future at info@thecarepharmacy.com
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