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Worktop Express Reviews 

69,914
•
TrustScore 5 out of 5

4.8

Kitchen supply shop
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Review summary

Created with AI, based on recent reviews

Considering 2,752 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that orders arrive promptly and right on schedule. Reviewers also mention the wonderfully helpful staff who guide them through the process and provide friendly assistance. People are extremely satisfied with the overall excellent product quality, describing the finished items as truly stunning and beautiful. However, some people mentioned occasional issues with damaged items upon arrival, such as deep scratches or broken edge strips. Consumers noted that although prompt replacements were sent out immediately, these unexpected product imperfections required careful resolution.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrival times and excellent... See more

Product

Reviewers highlight positive aspects of product quality, noting that the worktops are sturdy, feature... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy, beautiful finish and... See more

Service

Customers had positive experiences with service, highlighting a hassle free ordering and delivery process.... See more

Staff

Users describe positive interactions with staff, highlighting courteous and helpful service throughout their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service! Almost instant replies to emails from Daniel C, Beth I and Dionne M! All were exceptionally helpful and solved my issue by arranging a replacement sink. I emailed on 22nd... See more

Company replied

Rated 5 out of 5 stars

From start to finish our experience with this company was brilliant. We placed our order over the phone as some of the worktops needed to be cut to size, the lady who took our order was very helpf... See more

Company replied

Rated 5 out of 5 stars

Worktops cut exactly as ordered. Well packaged with bracing to support sink cut out. Delivered within advised time slot. Minor niggle- a paper sicker on one of the worktops didn't peel off easily, le... See more

Rated 5 out of 5 stars

I decided to replace all my kitchen worktops 5 pieces in all with 2 corner joints and a sink cut out. I did not wish to undertake the cutting so used Worktop Express bespoke service I emailed a dr... See more

Company replied

Company details

  1. #27 of 137 best companies in Kitchen supply shop
  2. #40 of 244 best companies in Home improvement shop
  3. #11 of 46 best companies in Kitchen Furniture Shop

Written by the company

The UK's leading online worktop specialist, offering unbeatable value and unmistakable quality.

www.worktop-express.co.uk Details

Written by the company

The UK’s #1 online worktop supplier
As the worktop specialists with over 10 years’ experience, you can shop with confidence at Worktop Express.
Choose a delivery day to suit you
Our in-house 2Man delivery team will deliver to a ground floor room of your choice – just let us know when you want us to deliver. Next day delivery available!
Exceptional worktops for every home that won’t cost the Earth
We have carefully curated our range to provide something for everybody at every price point – without compromising on quality.
We’re with you every step of the way
Need help choosing your worktops? Need your worktops customised? Need some advice on keeping your surfaces looking their best? We have it all covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

70k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(69,914)

2,553 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, ordered an oak worktop for a built-in desk; arrived the next day, slightly earlier than the delivery slot. Item exactly as described.

27 August 2026

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