Wonderbox France Reviews 

Unfortunately this is a partial scam. I believe part of their profits derive from people not using/not being able to use the product. Therefore there is a lack of motive on their part to do things well beyond the initial presentation.
All of the hotels we have contacted so far have had "no availability at this time for Wonderbox customers". All pretty much require a surcharge anyway. We will end up booking our holiday with the hotels directly... and Wonderbox will end up with another "successful" customer who didn't use their box.

Super moment de détente, je recommande ! Un grand merci !

A beautiful setting for a moment of calm and luxury. Lovely gardens for a short stroll to the relaxing pool. Staff friendly and helpful. Overall an excellent place. Comfortable rooms and good food.

I've used Wonderbox more than once, and every experience has been fantastic. The selection of activities is impressive, and I really appreciate the flexibility to exchange or extend the gift if needed. It's a wonderful way to create lasting memories, and I'll definitely purchase another gift box in the future.

We are a Hotel in Portugal, Algarve and received a request to book with us with a discount from Wonderbox. We have never agreed or signed a partnershsip with them and noticed our Hotel pictures were take from Wonderbox without our consent. So be aware!

I bought a Wonderbox gift for a family member, and it was a huge success. There were so many experiences to choose from, making it easy to find something they truly enjoyed. The booking process was simple, and it created a memorable experience instead of just another physical gift.

Really nice food and staff very friendly.

Wonderbox is ok if you can make a reservation when you want one. I tried and was told there were no rooms but I could upgrade to a better room for 20€ more. The same room on the internet could be upgraded for 10 euros extra, when I asked why they said because it is a Wonderbox . May places will not accept bookings with Wonderbox unless they are empty!

Restaurant super mais par contre au niveau de choisir dans la liste il y en a qui ne le font plus

On the positive side, the package was easy to buy, the account was easy to set up and the online help was good. Booking online was also quite easy to do.
On the negative side:
We originally tried to book a stay in Dublin which was one of the cities advertised on the box. In fact, Wonderbox has no hotels in Dublin. They have since modified their misleading packaging.
We bought the "3 jours de rêve en Europe" for €200. We could not find a single hotel which did not have to pay an extra cost for the 2 night stay.
We decided to try Lisbon. We found a suitable hotel via the wonderbox site. Sure enough there was a significant supplement of around €100 for the two nights. We added a third night which cost an additional ~€300. So we ended up paying over €600 for the 3 nights.
The hotel was actually pretty good( but questionable 4*) and suited our requirements very well.
However the room was one of the smallest in the hotel with zero views. Checking with the hotel staff, we found out that the normal cost for such a room for 3 nights would have been around €330. For €600 we should have been in a superior room with decent views over the city. It seems Wonderbox uses Expedia as their booking engine. So, Wonderbox takes a significant percentage as does Expedia, leaving us the customer with an absolute basic offer, despite paying a premium price.
Overall I cannot recommend using Wonderbox. Spend your money directly with a hotel and get far better value for money.

Nous étions en possession d'une wonderbox
"tables prestigieuses"
Avions selectionné le restaurant "Bofinger Paris"
Il nous a été servi le menu "diner d'exception"
très très moyen , ainsi que le service.

super gite villa de la lunoterie a oyre et trés bien tenue par les responsables

You need to rework your date selection system when booking.. why would you make it impossible to book at dates that were available on the official website ? You are a partner, you should not make life harder for customers.. So we need to pick a date that is +7 days from today and the tickets are not changeable..

I purchased a Wonderbox electronic gift card for someone in France, but the recipient cannot use it because his Wonderbox account is blocked by an authentication issue. The authentication code is supposed to be sent by email, but it never arrives.

The recipient has already contacted Wonderbox several times by phone and email. Wonderbox replied once saying the case was being processed, but since then there has been no concrete solution and no callback.

This is not a change-of-mind refund request. The gift card appears to be linked to a blocked account and is currently unusable. I am asking Wonderbox to either unblock the account, change the email address, transfer the gift card to a new account, reset/unlink the gift card, or refund if no technical solution is possible.

I hope Wonderbox can finally resolve this quickly, because at the moment the gift card cannot be used at all.

Excellent value for money. State of the art accommodation. First class customer service. I will recommend la villa Lorraine in Folkling

I received a Wonderbox advertised with 67 skydiving experiences to choose from. After activating it, I discovered that only 11 offers were actually available, including two indoor simulators that are not even real skydives.

That’s a huge difference from what was promised on the box.

I contacted customer service and was simply told that their offers “evolve over time” and that partners may change. While I understand that, going from 67 options to 11 completely changes the value of the product.

Very disappointing experience overall, especially since no real solution or compensation was offered.

In my opinion, Wonderbox should ensure that what they advertise on their boxes reflects the real availability, otherwise it feels misleading for customers.

Service client incapable de répondre à mes questions. Impossible de contacter en direct Wonder box connect

Des associations de saveur inattendues mais excellentes dignes de certains chefs étoilés.
Service impeccable. Que du plaisir.

The room was clean and fantastic, the staff lovely, the meal at the tavern very good and breakfast excellent