Very professional company, their patience and thorough servicing/purchasing suggestions are second to none. Ronnel is the man he’s very knowledgeable, truly informative and as thorough as you could... See more
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VoroMotors is not your average PEV (electric scooter/electric dirt bike) company. We’re the only brand in the game with real 24/7 live chat and a 7-day phone line where humans answer. What you see online is what you get—no fluff. We have offices in LA, NY, Hawaii, and Australia (this profile is for the US only). Every review you write helps us improve. We read them daily. Mention an employee by name—they earn performance points when you do. Got a complaint? No problem. We embrace criticism, just add context. Did you contact support? Did you buy from us or used? Want help? Drop your name or order number so we can actually assist. Keep it real, keep it useful.
14350 Arminta Street, 91402, Panorama City, United States
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Replied to 22% of negative reviews
Typically replies within 1 week
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Ronnel D, is always available anytime I've needed help. I appreciate his assistance as it has always been spot-on.
I'm very pleased with the customer service. When my V3 arrived, one of the pegs wasn't screwing in.. so i emailed Voromotors and they ordered a replacement set. However, since they didn't have it in stock for over a week, I offered to pay the difference for an upgraded set that they did have in stock. Ronnel hooked it up at a discount. Much appreciated.
Ronnel Did a great job of helping me and gave me good feedback and information
Ronnel D. Was very helpful and quickly answered my questions without any attempt to sell additional products or services. I got all my questions answered quickly by a knowledgeable representative.
I have been talking with Vel and he/she has been a great help to me and she’s really kind and patient , W service.
Vel in customer support was fantastic. I cant wait to get the Awesome 7260R V6 and get me back on the road! Thank you sir and thank you to the Voromotors team and Teverun Scooters!
Ronnell D helped me tremendously with my purchase. After a little issue with the purchase we were able to secure it and now it's just a waiting game. Thank you VORO motors !!
I just purchased an Arctic leopard XE pro r and worked with Mike to make the purchase smooth and he went above and beyond to accommodate some special needs I had. I cannot recommend this company enough, not only do they have great prices, they have the best service ever!
Ronnel has been a huge help through all the different chats that I've had with him! Their customer service is amazing and immediate and they always have a perfect solution or a way to DIY!
Ronnel did an awesome job!
I had an issue where my older (6 years!) Cruiser S cut out on me during a ride. We were able to systematically troubleshoot and he was patient in walking me though the problem. Great comms, and rapid response - just seconds sometime thru the chat interface, and the email thread as well combined. Good interface, great service.
Ronnel was quick to respond and find a solution for my scooter. I had a defective rear rotor and he as able to follow up and provide excellent customer service.
Voro Motors preliminary review, I just made the purchase 10 minutes ago. What i learned while working with Voro motors is they're very good with explanations, walked me through a couple hurdles i had trying to make the payment, was very friendly throughout the process. Mike made the process very simple for anyone to understand and sent me in the direction needed to get this purchase made.. (Had to call my bank to up my max spending daily limit) I would recommend Voro and Mike to anyone at this point. I'll update once the units arrive if there's any issues but I dont forsee any, great company to deal with so far. Side note.. I usually don't make large purchases via phone or internet from across the US but he made it an easy choice this time. Customer service, so far, can't be beat
Mike over chat was able to answer my questions immediately, I did not wait but a few seconds for an answer, and now I am confident in my future purchase that it's exactly what I want. Thank you Mike and Voro Motors.
All my questions were answered in a quick timely manner. Ronnel was quite knowledgeable with e scooters.
My good friend Vel always looks out for me whenever I’m having trouble with my Hooga Daytona!! Always just a text away & is very easy to talk to!! Thanks alot chief! 💯🫡😎
I had questions about my transformer and charging my battery for my new Surron ultra bee HP and Ronnel helped me out he is very patient and easy to talk to. I don’t know what I would do without him. This is the second time he’s helped me. I really appreciate Ronnell. He’s a very good guy.
Ronnel d was awesome at getting me. The information that I needed. He was very helpful. The customer's service that I received was awesome. Thank you Ronnel d.
Still figuring out all the features on the 7260R. Had a problem getting it going. Call and Michael G. Solve the problem within a minute. Great customer service and support.
Thank again.
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