Ultion Lock Reviews 

12,105
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,013 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust security features of the products, providing significant peace of mind for their homes. Many people appreciate the excellent service, noting promptness, professionalism, and the ease of ordering and setting up their systems. The user experience, including key registration and the smooth operation of the locks, is frequently highlighted as straightforward and efficient, contributing to overall satisfaction and a feeling of enhanced security. However, some customers also noted issues with locks breaking, jamming, or failing multiple times within a short period, leading to disappointment with the product's durability and unexpected inconvenience.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its high security, quality, and sturdy design,... See more

Quality

Users describe positive interactions with quality, consistently praising the high security keys and locks as... See more

Service

Clients share positive opinions on service, frequently highlighting its promptness, efficiency, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy and straightforward,... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the AirTag key. Fast efficient service. All ordered in line verification sent to ensure it was me ordering the keys. Ordered out of working hours Wednesday key arrived mid day Friday. Set up w... See more

Rated 5 out of 5 stars

Our new lock was fitted as part of our new front door (c/o Everest). A really positive experience and the first time I’ve ever registered a key. Amazing product with top notch security features and a... See more

Rated 5 out of 5 stars

Purchased Ultion anti snap lock for rear door and front door, both fitted by reputable locksmith A more secure deterrent locking system, against burglars Well satisfied with product

Rated 5 out of 5 stars

My house came fitted with Ultion high-security locks and I registered them as soon as we moved in. The keys are strong and well designed, providing peace of mind that a quality product is fitted. Ever... See more


Company details

  1. #34 of 49 best companies in Security equipment

Written by the company

Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.6

All reviews

(12,105)

964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Slight problem

We have had a problem locking from inside, my husband went outside to lock ii. It seems ok at the moment have not called tbe fitter back as we are giving it time to see how it goes.

18 July 2026
Rated 4 out of 5 stars

Have had an ultion lock installed in my…

Have had an ultion lock installed in my new front door and was prompted to order the lubricant to maintain the warranty. Despite applying it, sometimes the lock and key can be stiff to open and is a bit tricky to manoeuvre which can be a faff. But in terms of security, I am reassured as I am the holder of the key and no additional copies can be made due to the unique code, which is a feature I like.

29 October 2025
Rated 5 out of 5 stars

Perfect Service

Super helpful. Instant communications. Perfect resolution, it could not have gone better. A new lock was provided by the very next day. Thanks to the design of the Ultion lock, security was never compromised. Thanks to Beth & Molly for all their help.

19 July 2026
Rated 5 out of 5 stars

Great products

Easy to use website so you are able to quickly register your key. Easy to navigate to purchase future products and to order spare/ replacement keys

19 July 2026

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