Amy has gone above and beyond to help us exchange some boots which had a broken zip. When the boot company sent the wrong size she assisted in the return, keeping me updated throughout. When I still... See more
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I didn't find my perfect saddle, but I can't fault the service. My horse had an abscess and the saddle company were super understanding and extended my trial until I could actually see whether the sad... See more
Quick turn around on an order, sent via standard delivery but arrived well within the time frame. Good value for money compared to other retailers. Will use for equestrian purchases again!
What fabulous service!! Ordered a pony size Equilibrium massage pad yesterday morning as this was the best price I could find online for my daughter's 16th birthday present in 2 weeks so was not in... See more
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Company details
Written by the company
BETA Mail Order/Internet Tack Shop of the Year 2017 winner & recommended by Horse & Hound as the best one stop equestrian shop. With free shipping!
Contact info
Beaworthy, EX21 5XE, Devon, United Kingdom
- 0344 8806900
- customerservices@thesaddleryshop.co.uk
- www.thesaddleryshop.co.uk
4.8
Excellent
158 reviews
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Great dog coat all as advertised well…
Great dog coat all as advertised well packaged and delivered quickly
25 October 2026
Found exactly what I wanted at a great…
Found exactly what I wanted at a great price. Very fast delivery and well packed.
25 August 2026
excellent servicewebsite easy to negotiate
website easy to negotiate, product reasonably priced, kept informed of delivery status, couldn't ask for more!
27 August 2026
Quick delivery thank you
25 August 2026
Great service
27 May 2026
Order arrived quickly
Order arrived quickly. Well packaged, exactly as ordered.
Very happy with my purchase ( scoot boots) and service.
25 April 2026
Really quick delivery (very appreciated…
Really quick delivery (very appreciated with a pony with sore feet!) and excellent measuring instructions for the boots I purchased - many thanks
25 April 2026
Very helpful re the products
Very helpful re the products, always replied and guided - shame in the end the product just didn’t fit. Would recommend for sure, excellent customer service 🌟 🌟🌟🌟🌟
28 March 2026
Always love buying from this company
Always love buying from this company.
No nonsense, fast delivery and great communication.
29 March 2026
Great company
I've always found The Saddlery Shop to be so very helpful and knowledgeable especially when buying horse boots. Highly recommended.
26 January 2026
Needed the rug quite quickly
Needed the rug quite quickly and was very pleased with the speed in which it arrived. Good efficient service. Rug arrived safely and within 2 days.
28 December 2025
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