Sparkworld Reviews 

2,772
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly delivery teams who arrive promptly, expertly install household appliances, and politely take away old packaging. People also warmly appreciate the straightforward online ordering process, complemented by helpful confirmation calls to ensure all details are correct before dispatch. Consumers frequently state that all ordered products arrive in great working condition and offer amazing value. Some reviewers were not happy with unexpected delivery delays, noting that their shipments occasionally took much longer than initially expected or were mistakenly routed to the completely wrong depot.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrival times.... See more

Staff

Customers consistently report positive experiences with staff, describing them as friendly, welcoming, and... See more

Service

Reviewers mention positive feedback about service, noting that online orders are easy and followed by helpful... See more

Product

Customers consistently note positive experiences with product, highlighting that items are exactly as... See more

Order

Clients share positive opinions on order, highlighting a consistently smooth and straightforward website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. #17 of 134 best companies in Appliance shop
  2. #2 of 14 best companies in Electrical appliance wholesaler
  3. #29 of 190 best companies in Electronics store
  4. #11 of 137 best companies in Kitchen supply shop
  5. #11 of 47 best companies in TV shop
  6. #3 of 14 best companies in Washing Machine & Dryer Shop

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,772)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick delivery

quick delivery, choose the day to be delivered to suite me

16 July 2026
Sparkworld logo

Reply from Sparkworld

Thank you for your kind review

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt friendly and helpful delivery.

20 July 2026
Sparkworld logo

Reply from Sparkworld

Thank you for your review, Christopher. We're pleased to hear you received prompt, friendly and helpful service. Enjoy your purchase!

Rated 5 out of 5 stars

Internet easy website

Internet easy website. A rep from.your sparkworld called within hour to offer.a delivery day
Bought from them many times. Cannot fault the service given

13 July 2026
Sparkworld logo

Reply from Sparkworld

Thank you for your continued custom and kind review. We're pleased to hear you found our website easy to use and that the team could arrange your delivery so quickly. We really appreciate your loyalty and support over the years.

Rated 5 out of 5 stars

Ordered a washing machine online

Ordered a washing machine online, came quickly, had it installed and old one taken away, all with no problems whatsoever, everyone was knowledgeable and friendly. I would highly recommend this company.

19 July 2026
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Reply from Sparkworld

Thank you, Lisa, for your wonderful review. We're delighted to hear everything went smoothly from ordering to installation and removal of your old appliance. I'll be sure to pass your kind comments on to the team, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use online, fabulous fridge freezer delivered 2 days later.

15 July 2026
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Reply from Sparkworld

Thank you, Chloe. We're delighted you found our online ordering easy and that your new fridge freezer arrived so quickly, we really appreciate your support.

Rated 1 out of 5 stars

Was suppose to receive delivery Tuesday…

Was suppose to receive delivery Tuesday not coming until Friday I was desperate for his item not happy!

15 July 2026
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Reply from Sparkworld

Thank you for your review. We're very sorry for the delay with your delivery and the inconvenience this caused.

We have delivered to you previously using the same courier without issue, but unfortunately on this occasion AIT made an error with the delivery. Rather than contacting us to resolve the problem, the item was returned back to us, which was entirely unexpected. As soon as we became aware of the situation, we arranged for a replacement dryer to be dispatched straight away, but regrettably this resulted in a delay from Tuesday until Friday.

We understand how frustrating this must have been, particularly as you were relying on the appliance, and we sincerely apologise. We will be discussing this incident with AIT to understand how both they and we can improve communication should a similar situation arise in the future.

Thank you for your patience, and once again, we're sorry for the inconvenience caused.

Rated 3 out of 5 stars

I ordered a Robert’s stereo shortly…

I ordered a Robert’s stereo shortly after I got phone call saying there was none in stock only the one on display there was no discount. The man on the phone said it would be packaged like it would if came out straight out factory and when it arrive the box was bashed. There was dust all over. It wasn’t packed very good. Looks like it just got thrown in the box.then I got told it would arrive in three days it took a week to get to me it got delivered to wrong depo

6 June 2026
Unprompted review
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Reply from Sparkworld

Thank you for your feedback, and we're sorry to hear that your experience didn't meet expectations.

We apologise for the condition the stereo appeared to arrive in and for the delivery delay. The item was the last one available and was listed as a display model on our website, but it's clear we could have communicated this more clearly. We always try to ensure customers are aware when an item is the final unit available so they have the opportunity to decide whether to proceed with the order.

Unfortunately, the delay was caused when our courier, DX, routed the parcel to the wrong depot. Combined with the weekend, this extended the delivery time beyond what was expected. We also apologise if it wasn't made clear that deliveries to North Scotland can take 3–5 working days.

We appreciate your comments regarding the packaging and presentation of the product, and we'll be reviewing our processes to ensure display items are better prepared and described in future.

Thank you for bringing these issues to our attention, we'll take your feedback on board and use it to improve where we can.

Rated 5 out of 5 stars

Checked arrival time

Checked arrival time. Came when they stated and were polite and dropped off item efficiently as well as removing old item.

12 July 2026
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Reply from Sparkworld

Hi Shelley, Thanks for your lovely review. We're glad everything went smoothly, from keeping you updated on the arrival time to delivering and removing your old appliance. Thanks for choosing Sparkworld!

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Next day

11 July 2026
Sparkworld logo

Reply from Sparkworld

Thanks for your review, Nick. We're delighted your appliance arrived so quickly. Enjoy your new purchase, and thanks for choosing Sparkworld!

Rated 5 out of 5 stars

100% recommended Sparkworld for all…

100% recommended Sparkworld for all your white good needs
Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delivered were considerate to the property when installing it and were super friendly and kind . Really good service and would use again and recommend everytime. Brilliant customer service and the product itself is amazing, as fridge freezers go. It’s awesome!

12 July 2026
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Reply from Sparkworld

Thanks for your fantastic review, Jo. We're delighted you were pleased with the friendly service, quick delivery and installation. We hope you enjoy your new fridge freezer for many years to come, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Usual efficient service

Usual efficient service from Sparkworld, phone call to let me know that the fan had arrived, free collection or delivery in my area.

7 July 2026
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Reply from Sparkworld

Thanks for your review, Fiona. We're pleased we could get your fan to you quickly and keep you updated along the way. We appreciate your continued support and look forward to helping you again soon.

Rated 5 out of 5 stars

A good company

Quick delivery, friendly staff, first port of call when looking for electricals now

2 July 2026
Sparkworld logo

Reply from Sparkworld

Thanks for your review, Stephen. We're delighted to be your first choice for electricals and that you were pleased with the quick delivery and friendly service. We look forward to seeing you again when you need us.

Rated 5 out of 5 stars

Easy online for click and collect

Easy online for click and collect

7 July 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Keith. We're glad you found our click & collect service easy to use. We appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

A slick process

A slick ordering process was followed by a very polite phone call to sonfirm the prder details and plan for delivery. Delivery was equally slick with a call they day before and another to say they were on the way. Delivery to my chosen location was no problem either.
Product not yet used, but I don't anticipate any issues.
Would happily recommend Sparkworld to others

26 June 2026
Sparkworld logo

Reply from Sparkworld

Copilot said:

Thank you, Paul. We're delighted everything went smoothly, from ordering through to delivery. Keeping our customers informed is important to us, so it's great to hear our team delivered a slick service throughout. We appreciate the recommendation and hope you enjoy your new appliance.

Rated 5 out of 5 stars

Another great experience at Newton…

Another great experience at Newton Abbot both showroom staff and delivery men with my new fridge freezer.
Buy all my electrical equipment here competitive prices and great service

2 July 2026
Unprompted review
Sparkworld logo

Reply from Sparkworld

Copilot said:

Thank you, Lynn. We're delighted you've had another great experience with our Newton Abbot team. It's wonderful to hear both our showroom and delivery colleagues looked after you well. We really appreciate your continued support and look forward to helping with your next appliance purchase.

Rated 5 out of 5 stars

Super helpful on the phone

Super helpful on the phone, did exactly what they said they would do, delivered on the day they specified when the order was placed.
All good

24 June 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Richard. We're delighted to hear everything went smoothly from your first phone call through to delivery. Providing helpful advice, reliable delivery, and great customer service is what we strive for at Sparkworld. We appreciate your support and hope to help with your next home appliance purchase.

Rated 5 out of 5 stars

Great service

Great service, delivery was quick, always phoning to make sure things work out for you and not them. Great company to purchase from

1 July 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Ricky. We're so pleased to hear you had a great experience with us. Keeping our customers informed and making sure everything works out as smoothly as possible is always our aim. We really appreciate your kind words and your custom. Enjoy your new purchase!

Rated 5 out of 5 stars
Sparkworld logo

Reply from Sparkworld

Thank you for your kind review and continued custom. It means a lot to know we've been able to provide consistently good service. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ordered

Ordered, delivered job done and on time.

26 June 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Julie. We're pleased everything was ordered, delivered and completed on time. Thank you for choosing Sparkworld, and we look forward to helping you again soon.

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