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Soruka Reviews 

559
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional craftsmanship, stylish designs, and vibrant color combinations of these sustainable leather products. Shoppers consistently praise the fast, reliable shipping and express joy over the cute bonus gifts included inside. Many buyers note that the website provides clear product photos and an easy purchasing process from start to finish. Some reviewers were not happy with occasional quality issues, mentioning minor defects like loose stitching or missing hardware. A few other people also felt that unexpected import fees and occasional shipping delays caused frustration during their ordering process.

What people talk about most

Product

People report positive experiences with product, praising the vibrant colors, exceptional craftsmanship, and... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship,... See more

Delivery service

Consumers find delivery service to be positive and consistently report fast and reliable shipping times... See more

Order

Reviewers highlight positive aspects of ordering, noting that the online process is simple and easy.... See more

Price

Clients share positive opinions on price, highlighting that the costs are great, fair, and accompanied by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The handbag I received was completely similar to the photo on the website, even nicer and top quality! I was surprised and really happy when I saw that it came with a surprise: there was a gift in the... See more

Rated 5 out of 5 stars

Great communication with Soruka team, fast solving the problems, pro-active. Very quick delivery although the parcel passed through many countries. And not the last thing... the purses are beautiful,... See more

Company replied

Rated 5 out of 5 stars

Order arrived earlier than expected, beautifully packaged, high-quality and you can tell these people are passionate about what they do. The handbags look even better than pictured on the website. I'm... See more

Company replied

Rated 5 out of 5 stars

My husband bought me the first two Soruka bags in Barcelona and I loved them so much that I searched the brand online. Ordered two bags on a Sunday afternoon and they arrived three days later (two wor... See more

Company replied


Company details

  1. Bag shop
  2. Bags and luggage shop
  3. Boot Shop
  4. Fashion accessories shop
  5. Handbags Shop
  6. Leather Goods Shop

Written by the company

Soruka – Sustainable Fashion | Handmade Recycled Leather Bags & Accessories Soruka is a sustainable fashion brand from Barcelona, known for its handmade bags, wallets, and accessories crafted from recycled leather. Each item is one-of-a-kind, created by skilled artisans using leftover materials to reduce waste and promote eco-friendly, fair trade fashion. At Soruka, we combine timeless design, ethical production, and environmental responsibility to create accessories that make a difference. By choosing Soruka, you support slow fashion, upcycled craftsmanship, and a greener planet. Discover our unique collections: soruka.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(559)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

The handbag I received was completely similar to the photo on the website, even nicer and top quality! I was surprised and really happy when I saw that it came with a surprise: there was a gift in the form of a very nice leather purse. It also came protected by a bag made of recycled cotton. All in all a great experience! I will definitely buy again from Soruka.

29 August 2026
Rated 5 out of 5 stars

I love my Soruka Emma purse

I love my Soruka Emma purse! This is my second purchase from Soruka, and I love both of my bags. I love the bright colors that they come in, and love the cross-body purses. I have had my new purse for less than a week and have already received several compliments! The purses are sturdy and good quality.

28 August 2026
Unprompted review
Soruka logo

Reply from Soruka

Thank you so much for your lovely review! We’re so happy to hear that Emma is already getting so many compliments! It means a lot to us that this is your second Soruka and that you love the bright colours, quality and crossbody style. We hope you enjoy both of your bags for many years to come! 🌈

Rated 5 out of 5 stars

Fantastic!

The product is great, the delivery went well, and they sent a little gift with my purchase. Fantastic service, I'm very pleased and I totally recommend them

26 July 2026
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Reply from Soruka

Thank you so much for your wonderful review! 😊 We’re delighted to hear that you loved your purchase, that everything went smoothly with the delivery, and that you enjoyed the little gift. Thank you for recommending Soruka — it means a lot to us! 💚🌈

Rated 5 out of 5 stars

Fabulous once again

Fabulous once again, love the quality and finish of the bag.

6 July 2026
Unprompted review
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Reply from Soruka

Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re happy once again with the quality and finish of your Soruka bag. We truly appreciate your continued support. Enjoy your new bag! 🌈💚

Rated 5 out of 5 stars

Beatiful bags, very fast

Beatiful bags
Very fast delivery

30 July 2026
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Reply from Soruka

Thank you so much for your lovely review! We’re delighted that you love the bags and that your order arrived so quickly. We hope you enjoy them! 💛

Rated 5 out of 5 stars

This backpack [purse] is amazing

This backpack [purse] is amazing. It’s well-built and the leather is supple and soft. I have received several compliments and brag about the craftsmanship. I even bought one of the wallets too! Simply beautiful and well made.

17 June 2026
Unprompted review
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Reply from Soruka

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your backpack and wallet. Knowing that you've received compliments and appreciate the craftsmanship makes us incredibly proud. Thank you for supporting handmade, sustainable design—we hope you enjoy your Soruka pieces for many years to come!

Rated 5 out of 5 stars

Quick delivery

Quick delivery

19 July 2026
Soruka logo

Reply from Soruka

Thank you for your review! We're delighted to hear that you were happy with the quality of our products, the delivery service, and your overall experience. We truly appreciate your support and hope to welcome you back soon!

Rated 5 out of 5 stars

Happy first purchase

This was my first purchase on Soruka and I am very pleased with the bag and purse I ordered .

17 July 2026
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Reply from Soruka

Thank you for choosing Soruka for your first purchase! We're so pleased to hear that you're happy with both your bag and purse, and that your order arrived quickly. We hope this is the first of many Soruka pieces in your collection. Enjoy them! 💛

Rated 5 out of 5 stars

Quality

Quality, Delivery , product

8 July 2026
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Reply from Soruka

Thank you for your review! We're delighted to hear that you were happy with the quality of our products, the delivery service, and your overall experience. We truly appreciate your support and hope to welcome you back soon!

Rated 3 out of 5 stars

Beautiful but non-functional design - Issue with bag closure

Beautiful but non-functional design - Issue with bag closure

Dear Soruka Support Team, I am writing to express my frustration regarding the design of the bag I recently purchased. While the bag is visually beautiful, it is completely non-functional due to the opening and closing mechanism. The hole is way too small and requires a huge amount of effort to use. Honestly, what is the point of a bag if it is this frustrating to use? A bag is supposed to be opened and closed with ease, not cause me to break my fingers and teeth just trying to get inside it. The only solutions I have right now involve spending more of my own money. I either have to pay a professional leather craftsman to carefully widen the hole (which requires extreme precision and experience so the bag doesn’t just open on its own), or pay even more to completely replace it with a magnetic system. Since I shouldn't have to pay extra just to make a brand-new product usable, I would like to know how you plan to resolve this issue.I look forward to your quick response.

Just to add that the bag name is Capri

12 July 2026
Unprompted review
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Reply from Soruka

Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience with your Capri bag.

We'd like to help you find a solution as quickly as possible. Please contact our customer service team through our contact form and include the details of your case, along with photos of the bag if possible. Our team will review everything and work with you to find the best possible solution.

You can reach us here:
https://soruka.com/contact/

Thank you for your patience, and we look forward to assisting you soon. 💛

Rated 5 out of 5 stars

Beautiful bags with unique designs and…

Beautiful bags with unique designs and exceptional quality. Each bag has an artistic touch with wonderful color combinations that make it stand out. The craftsmanship is excellent, and the bags are both stylish and well made. On top of that, the delivery was fast, making the entire shopping experience even better. Highly recommended!

16 July 2026
Unprompted review
Soruka logo

Reply from Soruka

Thank you for your amazing review! We're thrilled that you appreciate the unique designs, craftsmanship, and quality of our bags. Creating one-of-a-kind pieces from recycled leather is at the heart of what we do, so your words mean a great deal to us. We're also glad your order arrived quickly. Enjoy your new Soruka bag! 💛

Rated 5 out of 5 stars

I love the products

I love the products, the idea. Ordering is simple and delivery fast.

7 July 2026
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Reply from Soruka

Thank you so much for your kind words! We're so happy to hear that you love our products and the idea behind Soruka. It's also great to know that your ordering experience was easy and your delivery arrived quickly. We hope to see you again soon!

Rated 1 out of 5 stars

I bought a bag in Ireland a month ago…

I bought a bag in Ireland a month ago and the sowing started to come off . Used it theee times texted Soruka USA FOUR TIME and kit ine call or email back . I sent then images and a copy of the receipt ( No answer ) my email is artisteyes88@ gmail.com if
They would comunícate it would be nice . The price of the bag wa 90 euros . I live in Fl sino. Any get it back to the store in Ireland.

15 June 2026
Unprompted review
Soruka logo

Reply from Soruka

We're very sorry to hear about your experience, and we sincerely apologize for the lack of communication.

To ensure your case is handled as quickly as possible, please submit your request through our contact form and attach the photos of the bag along with your proof of purchase. Our customer service team will review everything and get back to you as soon as possible:

https://soruka.com/contact/

We appreciate your patience and look forward to helping you resolve this issue. 💛

Rated 5 out of 5 stars

Jenna bag

I don't often write a review but I received item today and it is just beautiful and amazing quality. I am very happy with my purchase and highly recommend.

13 July 2026
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Reply from Soruka

Thank you so much for taking the time to leave a review—it truly means a lot to us! We're delighted that you're so happy with your Jenna bag and that its quality exceeded your expectations. We hope you enjoy it for many years to come. 💛

Rated 5 out of 5 stars

Gorgeous well-made product.first bought…

Gorgeous well-made product.first bought colourful bag on visit to Barcelona, will not buy another make from now on. Lovely touch too with a FOC leather wallet 🤩

12 July 2026
Soruka logo

Reply from Soruka

Thank you so much for your wonderful review! We're delighted to hear that your first Soruka bag, discovered in Barcelona, made such a great impression. It means a lot to know you've chosen Soruka as your go-to brand. We hope you enjoy the little leather wallet too. Thank you for being part of our journey! 💛

Rated 5 out of 5 stars

Nice!

Efficient, nice products, thanks!

1 July 2026
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Reply from Soruka

Thank you for your lovely review! 😊 We're so happy you enjoyed our products and had a great experience. We truly appreciate your support and hope to see you again soon!

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