Shippn Reviews 

1,578
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 417 reviews, reviewers overwhelmingly had a great experience with this company and its international shipping solutions. Customers frequently praise the exceptionally helpful staff members who provide detailed updates and ensure smooth international purchases from start to finish. People heavily appreciate the secure packaging, prompt delivery services, and overall reliability when acquiring difficult-to-find items globally. Some reviewers were not happy with delayed communication, tracking update failures, and occasional frustrating issues regarding host responsiveness. A few other people also felt that initial website navigation difficulties or unexpected system errors created temporary obstacles during their transactions. A small group of customers also mentioned facing challenges with storage deadlines and getting timely support assistance when resolving problems.

What people talk about most

Service

Customers had positive experiences with service, noting that everything went smoothly and processes were... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving in... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing shoppers and hosts as professional,... See more

Product

Clients share positive opinions on product quality, noting that items arrive safely and in perfect condition.... See more

User experience

People report positive experiences with user experience, finding the platform intuitive, fast, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time I’ve used third party shipping, and I was pleasantly surprised by how efficient the process was. The item was bought from Australia, the host there could not have been more hel... See more

Rated 5 out of 5 stars

Shippin was Great this is my 3rd order and everything went smoothly! I actually overpaid for my wigs and they refunded me the overpayment. Very Honest Company!!My Host was Wonderful too, he got my ord... See more

Rated 5 out of 5 stars

I used the 'Buy for Me' function, it was extremely useful, I had a fantastic host, Bart Meijer, he made everything go smoothly. As a first time buyer through Shippn I had some confusing moments, howev... See more

Rated 5 out of 5 stars

Bart Meijer makes my experience great every time. His communication is great an he carefully packs all my goods. Highly recommend!


Company details

  1. Logistics service
  2. E-commerce service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,578)

428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expensive, but Reliable

Expensive, but reliable. Have used a few times for hard to find items usually from Europe, but likely useful for other regions as well

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Shippen worked out very good and i am…

Shippen worked out very good and i am absolutely happy that I choose Mohammad from the Netherlands as my host. He is very kind, trustworthy, informed me about the process immediately and shipped my order very fast. Thank you!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Shippin great service

Shippin great service! A special thanks to Benjamin Jones. My order came well wrapped, shipped and delivered quickly. I will be purchasing through shippin again and selecting Benjamin Jones as my host. I was scared to use this service but I’m glad a gave them a try. Super easy and trustworthy.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!!!

I was originally planning to give them a lower rating because they charged me way more for shipping than the original estimate and my makeup palette arrived with 2 broken shimmers, but customer service refunded me almost the full amount when I sent them pictures!!! And I managed to repress broken pigments so the palette is still going to be used and loved. I'm very grateful honestly and while in normal cases shipping is still insanely expensive (even though very fast), if I really have to forwarda package from Canada, I'll use Shippn again with no hesitation. Thank you!!!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

The service was very quick

The service was very quick, everything is fine and it arrived very quickly here, but its quite expensive. ITs 3 times the price of a simular local Levis 501. That is the disadvantag.eOtherwise I would use it more, its expensive.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Shippin was Great

Shippin was Great this is my 3rd order and everything went smoothly! I actually overpaid for my wigs and they refunded me the overpayment. Very Honest Company!!My Host was Wonderful too, he got my order shipped out very quickly. Thank You All!! I will use them again!!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy Cutsomer

It worked very well for me. It was very easy to execute an order online, and I received the items much faster than I expected. Everything was well-packed and arrived in perfect condition. I will use Shippn again if I ever want to order something from a web site where the merchant will not ship overseas directly.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

This is scary seeing all the bad…

This is scary seeing all the bad reviews in August when I decided to order my tracking from store I bought shows it was delivered on Aug 27 but shippn has not updated and still says waiting for package to arrive I have provided picture of email stating order with tracking number shows it was delivered but when I message shippn they stopped replying before the delivery they were replying everyday with no issues as soon as my order shows delivered to host im not getting any response and item was expensive im scared I made a mistake buying with shippn
Order # : VOC934

27 August 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Daniel,

We sincerely apologize for the delay and understand your concerns regarding your order, especially given its value.

We have contacted you directly with more detailed information regarding your order and the situation. While there is currently a communication issue with the host, please be assured that your order is covered by our customer protection policy.

If the order cannot be successfully completed due to an issue with the host, we will provide reimbursement in accordance with our policy. This is part of the protection we provide to shoppers in situations where an order cannot be completed as expected, so you will not be left without a resolution.

We understand how concerning this situation may be and sincerely apologize for the inconvenience and uncertainty it has caused. We are continuing to work on the matter and will provide any relevant updates as soon as possible.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

First time using a service like this

First time using a service like this and it was pretty seamless and a process and would do and probably will do again, after reading some of the other reviews I do just wanna say when using a service like this do your due diligence, check the hosts reviews and actually read them, and make sure yourself that customs is all good because it ultimately comes down to you, do those things you should have a pretty seamless experience

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience with Shippn

This was my 5th and 6th transaction with Shippn as an International Proxy purchasing service using their Buy For Me Service. My host buyer, Marco in Germany, efficiently communicated with me and quickly purchased my selected items, and facilitated a timely refund for a cancelled item by the vendor and another one that was restricted due to tax laws. Marco communicated with me promptly once all my items arrived and I decided to combine ship items from these orders to save on costs. Marco quickly shipped my package, supported by excellent tracking information that was delivered today in the USA 3 days after dispatch, which was faster than expected. The items were securely packaged. I am every pleased to receive these items purchased from Germany. Factoring the cost of the items, Shippn service costs and shipping costs using FedEx International Economy, the cost per item remain favorable based on my experience purchasing similar items internationally online or from stores in the USA after import. I am very pleased with the first class service received from Marco, and recommend using Shippn if you find multiple great deals internationally and recognize that items are sent using premium courier services to ensure prompt and secure delivery.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

I used the 'Buy for Me' function

I used the 'Buy for Me' function, it was extremely useful, I had a fantastic host, Bart Meijer, he made everything go smoothly. As a first time buyer through Shippn I had some confusing moments, however when i went through things patiently it all became clear. It was a very helpful service in getting an item that I otherwise couldn't buy, nor get it delivered to Australia, very happy with the whole experience!2

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Proxy Service from Germany to US - Great Service!

Ordered a Stray Kids Moonstone Vinyl from a German store via Shippn on 8/20/26. The item arrived with my shopper, Marco Hölscher, very fast. He sent pictures and added additional packaging for a safer journey through the post. The website is very upfront about any fees and what shipping options you have with clear instructions for custom fees as well. Item was shipped out very fast to me and arrived on 8/25/26. I would highly recommend the service to anyone looking to buy items overseas. I have not had a single bad interaction with their shoppers. Highly recommend!

25 August 2026
Unprompted review

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