SHEilds Ltd Reviews 

8,286
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their remarkable patience, clear guidance, and exceptional support provided throughout the entire enrollment and study process. Many people also appreciate the intuitive, user-friendly learning platform and prompt communication that make managing their coursework smooth, accessible, and completely stress-free. However, some people mentioned experiencing frustrating delays, very slow response times, and an overall lack of adequate assistance after initial payments were completed. A few other people also felt that certain support members were somewhat unhelpful, unfriendly, or unprofessional when dealing with specific student inquiries.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during their studies. Reviewers... See more

User experience

Customers had positive experiences with user experience, highlighting the enrolment process as... See more

Customer service

Users describe positive interactions with customer service, noting that advisors are kind, patient, and... See more

Service

Customers consistently note positive experiences with service, highlighting professionalism, integrity, and... See more

Response time

People report positive experiences with response time, highlighting prompt communication and quick answers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Support I had a last- minute issue submitting my Nebosh exam, I panicked and sent Shaharazad whatsApp message, she replied right away. She made sure I got help and the clear guidance took so... See more

Company replied

Rated 5 out of 5 stars

Ahmed was extremely thorough, he walked me through the question paper. Made sure I understood what was required by Nebosh. He was measured in his approach, patient and used relatable examples. Re... See more

Company replied

Rated 5 out of 5 stars

I don't think I would've registered already if it wasn't of an outstanding guidance,professionalism and prompt response from Shaharazad. She made everything look simple and straight forward in a way t... See more

Company replied

Rated 5 out of 5 stars

I can't enroll in an online class due to childcare and the nature of my job, so I am enrolling in e-learning courses. The e-learning platform is user-friendly, mobile-friendly, and glitch-free, and I... See more

Company replied


Company details

  1. #6 of 19 best companies in Class
  2. #7 of 14 best companies in Occupational Safety and Health
  3. #10 of 53 best companies in Safety and work wear
  4. #24 of 41 best companies in Training school

Written by the company

SHEilds - Safety - Health - Environment SHEilds specialise in providing occupational health and safety training to both companies and individuals. We work with awarding bodies NEBOSH, IOSH & ProQual


Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

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4.8

All reviews

(8,286)

1,180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Actually

Actually, i appreciate much the best system provided by sheild, how they provide the information, how the tutors deliver the skills to student and above all the way staff leader assist student to get some information especially during registration, i real appreciate this company.

1 September 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Keneth,

Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.

We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

Great experience learning with Shields

Great experience learning with Shields. Shaun is a top class tutor and helped me through some tough times at the start when I wanted to give up. Please to say I managed to pass with his guidance and support. The learning portal is easy to navigate

4 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Sean,

We are thrilled to hear that you successfully completed your course and had a fantastic experience! Your accomplishment is truly commendable, and we are proud to have played a part in it. Shaun truly is one in a million, and we feel so fortunate to have him on our team.

If there is anything else we can do to assist you, please don't hesitate to reach out to us. We're always here to help!

Best regards,

SHEilds

Rated 5 out of 5 stars

Quick attendant,

Quick attendant,clear explanations incase i present my concern.I get attention till my issue is resolved.So friendly.

4 September 2026
Unprompted review
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Reply from SHEilds Ltd

Hello Vivian,

Thank you for your five-star review. We are thrilled that our team provided you with excellent assistance. Yolandi is a star, and her work ethic speaks for itself!

Please don't hesitate to contact us if you require further assistance with anything.

Best regards,

SHEilds

Rated 5 out of 5 stars

Leah was very helpful in my NEBOSH…

Leah was very helpful in my NEBOSH extension . I really appreciate her effort and am so happy to start my program now

4 September 2026
Unprompted review
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Reply from SHEilds Ltd

Hello Victor,

We greatly appreciate your review!

We are thrilled to hear that our team has been able to provide you with exceptional service and that you have found our assistance to be of value. Leah is a star!

We wish you all the success in your academic pursuits and look forward to serving you again in the future.

Best regards

SHEilds

Rated 5 out of 5 stars

Thank you Peter for your quick…

Thank you Peter for your quick assistance regarding my query.

4 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Joel,

Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too. Peter is fantastic!

We wish you all the best with your studies.

Kind regards,

SHEilds

Rated 5 out of 5 stars

Ahmed

Ahmed, is amazing at explaining the subject matter. He is clear and concise in his delivery of the material and gives some very useful pointers.

4 September 2026
Unprompted review
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Reply from SHEilds Ltd

Hi Jacqui,

Thank you for your fantastic five-star review!

We are thrilled that our team was able to exceed your expectations. Ahmed's exceptional work ethic truly distinguishes him, and we are proud to have him on our team.

Should you need any further assistance, feel free to reach out!

Best regards,

SHEilds

Rated 5 out of 5 stars

Sharzy is probably the most helpful…

Sharzy is probably the most helpful person , she is understanding and the most patient, I would definitely recommend to help with the course enrolment x

4 September 2026
Unprompted review
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Reply from SHEilds Ltd

Hello Nadia,

Thank you so much for your lovely feedback! We’re delighted to hear you had a great experience with Sharzy. She’s fantastic, and we truly appreciate your support.

We look forward to supporting you again in the future.

Best regards,

SHEilds

Rated 5 out of 5 stars

Catherine is the best advisor ever..!!

2 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Gary

Thank you for your excellent feedback. We are thrilled to know that you had an amazing experience with us, we are very proud of our team at SHEilds. Catherine is fantastic!

We wish you all the best with your studies!

Please contact us if you have any questions, we are here to assist you.
Kind regards
SHEilds

Rated 5 out of 5 stars

A big thankyou to Gaillyne Jacobs.The…

A big thankyou to Gaillyne Jacobs.The way she is dedicated to work with people . She was very quick to respond my emails regarding my credit quiery . She even phoned me to ensure that i understood what we spoke about on email.Keep up the good work and work ethics.

2 September 2026
Unprompted review
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Reply from SHEilds Ltd

Hello Phyllis,

Thank you for your kind feedback! We're delighted to hear that you had a great experience with SHEilds. Gaillyne is a star!

We truly appreciate your support and thank you for choosing us.

Best regards,

SHEilds

Rated 5 out of 5 stars

I am very happy with the assistance and…


I am very happy with the assistance and information that was given to me about the course and which one is better suited for the oil&gas sector by Ms. Catherine Parr ! I was also having some issues with payment but it was resolved by the representative of the company!

1 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Travis,

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service! Catherine is a star.
Please do not hesitate to contact us with any queries,
Kind regards,
SHEilds Ltd

Rated 4 out of 5 stars

Shaharazard was so helpful and…

Shaharazard was so helpful and extremely patient. She assisted me with so much efficiency as well. Which made my whole experience with SHEilds so much more easier

31 August 2026
Unprompted review
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Reply from SHEilds Ltd

Hello Tadiwa,

Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that your experience was excellent. Shaharazard is fantastic!
Please don't hesitate to reach out if you need anything else - we are always here to help in any way we can!
Kind regards
SHEilds

Rated 5 out of 5 stars

A delightful experience!

My experience at Shields was fantastic! The Shields rep( Leah Frayne) i corresponded with during the registration process was quite helpful in providing the information that enabled me to eventually take my career to the next level, she was very patient and demonstrated a high degree of professionalism during the registration process. I am very delighted and satisfied with the service i received from Shields.

27 August 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Ochuko

Thank you for your excellent feedback. We are thrilled to know that you had an amazing experience with us, we are very proud of our team at SHEilds. Leah is a true star!

We wish you all the best with your studies!
Please contact us if you have any questions, we are here to assist you.

Kind regards
SHEilds

Rated 5 out of 5 stars

I want to thank Peter for his help

I want to thank Peter for his help

2 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Berrak,

Thank you for taking the time to provide us with your valuable feedback.

We truly appreciate your trust in us and wish you all the success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

Outstanding support from SHEilds

Outstanding support from SHEilds! Special thanks to Leah, who guided me step-by-step through extending my studies .fred exceptional communication skills and proactive guidance kept me motivated throughout the entire process. Highly recommend their student support team!

2 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Kalema,

Thank you for your excellent feedback. We value your kind words and will endeavour to continue providing a high level of service for our customers. Leah is fantastic!

We truly appreciate your trust in us and wish you all the success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

Thanks Cameron Lane for your guidance…

Thanks Cameron Lane for your guidance and helping me to get started with my NEBOSH journey and to choose the right one to start with.
You made the enrolment process very easy and gave me all the needed information.
Thanks 😊

1 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Samuel,

Thank you for your wonderful feedback. We take pride in being part of your amazing journey and wish you all the best with your studies. Cameron is truly a star!

Please don't hesitate to contact us if you need assistance with anything else.

Best regards,

SHEilds

Rated 5 out of 5 stars

Support from Course Advisor

I would like to state how professional, supportive and informative my course adviser, Leah Frayne, has been in my transition from OH&S NVQ L6 to the NEBOSH Diploma.
Without her support and knowledge I would not have been able to transition between courses. She has made the switch seamless and easy, as well as post me with guidance on processes going forward.
It has been a pleasure, I will definitely be reaching out to Leah again for any of my future course assistance as well as guiding others to her too.

1 September 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Bryan,

Thank you so much for your wonderful feedback. We truly appreciate your kind words and are delighted to hear that you had such a positive experience with Leah. She is a valued member of our team, and we will be sure to share your comments with her.

Thank you for choosing SHEilds. We look forward to supporting you again in the future.

Best regards,

SHEilds

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