Conseils pertinent, pas de forcing
Ils ne m'ont pas forcé à acheté et m'ont juste aiguillé dnas mon choix.
Reply from Sampur
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Written by the company
Depuis plus de deux décennies, SAMPUR œuvre pour offrir à chacun un sommeil de qualité. Notre aventure commence dans les années 2000, avec une ambition claire : concevoir et fabriquer des matelas alliant innovation, confort et durabilité. Rapidement, notre savoir-faire et notre exigence de qualité nous ont permis de nous imposer comme un acteur incontournable de la literie en France.
Avec l’évolution des habitudes de consommation, SAMPUR a su prendre le virage du digital et devenir un pure player reconnu dans la vente en ligne de literie. Grâce à une logistique maîtrisée et une offre directe du fabricant au consommateur, nous rendons le confort premium accessible à tous, partout en France et en Europe.
Aujourd’hui, notre catalogue s’est enrichi et nous proposons une gamme complète de produits dédiés au bien-être du sommeil :
Chaque produit est conçu avec soin pour répondre aux besoins de confort, de soutien et d’hygiène des dormeurs les plus exigeants.
Mais notre plus grande fierté, c’est la confiance que nous accordent nos clients. Grâce à des milliers d’avis positifs, SAMPUR affiche une excellente note sur Trustpilot, gage de la qualité de nos produits et de notre service client. Votre satisfaction est au cœur de nos engagements : écoute, transparence, réactivité et accompagnement sont les piliers de notre relation avec vous.
Rejoignez les milliers de clients qui nous font confiance et redécouvrez le plaisir de bien dormir, avec SAMPUR.
Lieu Dit de Louradou, 31180, ROUFFIAC TOLOSAN, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Ils ne m'ont pas forcé à acheté et m'ont juste aiguillé dnas mon choix.
Reply from Sampur
Reply from Sampur
Delivery was quick and when we opened the box, the ring looked perfect. Great quality, accurate sizing, and beautiful sparkle. Couldn’t have asked for more.
Reply from Sampur
Un excellent matelas. Très confortable et conforme à la description.
Reply from Sampur
Sommier 200x200 de super qualité facile à monter
Reply from Sampur
Fast delivery. Unfortunately, the feet of the bed have different lengths requiring additional material to equalize.
Reply from Sampur
lovely product, as is described - after sales help with Sophie due to a problem with the courier was very helpful and she resolved the situation - many thanks
Reply from Sampur
I purchased a Sampur comforter through Groupon Goods seven weeks ago. I have contacted Sampur and Groupon multiple times. There is no evidence my item ever shipped and neither company wants to take responsibility. Meanwhile I now need to contact Mastercard for my money back.
Edit: number provided in reply is not in service in NL, perhaps I need a country code? I emailed the address below before the weekend and no reply yet.
Edit 2: Hello Sophie, no I will not post contact info publicly. I have emailed two of your addresses and had Groupon email you on my behalf. Please sort it out.
Reply from Sampur
Atrocious
Long delay for dispatch & then delivery, GEODIS used for delivery and their service matched that of Sampur.
Quality horrendous and the outside bed sides and the internal mechanism to lift the mattress to access the storage did not match / fit the sides.
Poor quality build; materials and the cloth was cheap although I bought a very high priced / quality bed, supposedly.
After sales were inefficient and took too long.
Work involved to return these mismatched objects was too much and complicated.
Trying to get a refund was like tryong to get blood out of a stone.
Try free at home guarantee is worth nothing.
Stay well clear - in reading the reviews, most genuine customers give 1 star. The way the other reviews read look odd to me, I am not certain these are genuine clients....!!!!
Reply from Sampur
produit conforme au descriptif. facile à monter ( à condition de bien regarder les illustrations...)
Reply from Sampur
Reply from Sampur
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