Surveys take longer then survey junkie originally says it will take. I was able to cash out for $68 without verifying my identity. Today they wanted me to verify my identity with only Instead of up... See more
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Review summary
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They're not bad, but I get frustrated at the high percentage of screen outs. I calculated it and I had about a 20% chance of completing a survey. It's understandable, but I get angry when I spend 1... See more
Company replied
Depending if this happens for often. Lately I've been completely surveys and never got paid. When it say submit to complete survey, I do then I never get paid. Been happening too much lately.
Company replied
Why has Survey Junkie been so stingy with their surveys the last month and a half? I used to get lots of "You don't qualify" surveys, but that was off-set by the huge volumes of surveys offered. But... See more
Company replied
Company details
Written by the company
Survey Junkie is a rewarding, trusted and fun way to influence brands while earning cash and gift cards. Our members share their opinions on products and brands through paid surveys and can opt to share their online activity for additional reward and survey opportunities. Cash out begins at $5 and redemption options include PayPal, bank transfer, and gift cards for Amazon, Target, Walmart, Sephora, Starbucks, Visa, Apple, etc. It’s free to join and you’ll begin earning points the moment you confirm your email and complete your general profile. Survey matches are based on your profile so it’s important to keep it updated and accurate. New survey matches appear on your dashboard daily. Download the mobile app so that the power to earn cash is always at your fingertips. You can also opt to share your online activity through our Pulse feature. Pulse is the way members turbocharge their earnings with guaranteed monthly points and access to exclusive surveys. Whether you’re looking to earn extra money online, start a side hustle, have your opinion heard by brands, or learn about new products before everyone else, we can help. We’ve welcomed more than 20 million members to date and they’ve helped to improve the products and services of thousands of brands around the world. A little extra cash goes a long way toward providing more financial relief, treating yourself to the things you enjoy, and spreading a little joy to family and friends. Join us and start earning today!
Share your opinion, earn extra cash.
Written by the company
- Cover more bills. Save a little more. Join now!
- Survey Junkie is a rewarding, trusted and fun way to influence brands while earning cash and gift cards. Members share opinions through paid surveys. Cash out at $5 via PayPal, bank, or gift cards for Amazon, Visa, Walmart, Apple, Target, Starbucks, etc.
- Earning begins the moment you start.
- It’s free to join and you’ll begin earning points the moment you confirm your email and complete your general profile. Survey matches are based on your profile so it’s important to keep it updated and accurate. New survey matches appear on your dashboard daily. Download the mobile app so that the power to earn cash is always at your fingertips.
- Turbocharge your earnings with Pulse.
- You can also opt to share your online activity through our Pulse feature. Pulse is the way members turbocharge their earnings with guaranteed monthly points and access to exclusive surveys.
- Get a little more out of life. You deserve it!
- Whether you’re looking to earn extra money online, start a side hustle, have your opinion heard by brands, or learn about new products before everyone else, we can help. We’ve welcomed more than 20 million members to date and they’ve helped to improve the products and services of thousands of brands around the world. A little extra cash goes a long way toward providing more financial relief, treating yourself to the things you enjoy, and spreading a little joy to family and friends. Join us and start earning today!
Contact info
3.5
Average
45k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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They improved in i been using them for…
They improved in i been using them for years high surveys bonuses gotta i love sj keep up the great work sj i thank yall a legit company
21 July 2026
Unprompted review
Time theft — beware.
Survey Junkie has many clients on their platform now that allow surveyors to complete 92–100% of the survey and then cut them off, awarding only two points as a consolation AFTER spending the time stated; as one example, the survey that is posted states it is for 20 minutes with a possible earning of 100+ = $1.00 point survey. When ending a survey after it is completed is TIME THEFT and UNETHICAL. The fair approach is to cut the surveyor off within the first 1–2 minutes, not after the survey is completed. Meanwhile they have collected all the my data I spent time entering during that long timeframe. It can be called “bait and switch”.
This is a frequent occurrence—daily. The clients I stay clear of are “Survey Roundup.” They waste three minutes asking questions, including annual salary, date of birth, party affiliation, and state, and then ask who you voted for; which is fine BUT THEN they request your full name, address, etc., and take you straight to the voter registration site at your Secretary of State to check your registration. Of course I end the survey when they request the full request of sensitive info. Creepy.
Yahoo is another client. After I completed 100%, they said their quota was filled and gave me two points on a 150-point survey. Allowing their clients to string people along until the end—after 15–20 minutes—is not only frustrating, but unethical. It is time theft.
They have reneged on their what they have indicated, and they already have all the survey information I’ve provided. This type of shady is rampant on this platform.
*When I have brought this to SJ’s attention; they claim it is their clients that oversee the platform. That is like telling the fox to watch the hens. That comment alone is a reason to end the relationship.
I am stopping use of any survey platforms until 2029, when maybe honesty and ethics will be the standard again. Beware this is happening. I am not giving up my info for nothing. But in the meantime; I have ended my Yahoo account.
20 July 2026
Unprompted review
Reply from Survey Junkie
Hi there,
Thank you for taking the time to share such detailed feedback, and we're truly sorry to hear about this experience. We understand how frustrating it is to invest significant time and personal information into a survey, only to be cut off near the very end due to a quota being filled by the provider.
To clarify, quota and disqualification decisions are made by our third-party survey providers, not by Survey Junkie directly, and we recognize how disappointing this can be, especially so late in the process. We do award courtesy points for the time and effort put into these attempts, though we understand this doesn't fully reflect the time invested.
We also take your comments about specific providers and their data collection practices seriously, and we'd like to look into this further with you.
Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can investigate this properly and do our best to find a satisfying resolution.
Best regards,
Survey Junkie Support Team
After completing $70 worth of reviews…
After completing $70 worth of reviews and spending months, they failed to redeem my $ and won’t let me verify my account. Waste of time!!!
15 July 2026
Unprompted review
Reply from Survey Junkie
Hi Donna,
Thank you for sharing your feedback, and we're sorry to hear about the trouble you've experienced with redeeming your rewards and verifying your account.
We'd like to take a closer look at this and help find a resolution for you. Could you please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so our team can investigate your account and assist you further?
Best regards,
Survey Junkie Support Team
Don't take the pay in 3 weeks surveys
Took a survey on June 9th was supposed to be paid by June 30th. They told me not until July 9 th and here it is the 15th and I still have not been paid.
15 July 2026
Unprompted review
Reply from Survey Junkie
Hi Donnie,
Thank you for sharing your feedback, and we're sorry for the delay and frustration this has caused.
Some surveys go through an extended review process with the third-party provider, which can occasionally extend beyond the initial timeframe communicated. We understand this can be disappointing, especially when the wait continues past what was expected.
We'd like to look into this further for you. Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review", including the survey details if possible, so we can investigate and follow up with the provider on your behalf.
Best regards,
Survey Junkie Support Team
Survey junkie does pay when they let…
Survey junkie does pay when they let you complete a survey. They won't allow you to take surveys under 20 minutes or more when you need one more survey to meet their qualifications for their bonus promotion. Survey junkie is about 50/50 they pay which is honest, they screw around with you which is dishonest.
14 July 2026
Unprompted review
Reply from Survey Junkie
Hi Ken,
Thank you for sharing your feedback. We're glad to hear that Survey Junkie does pay out as expected when surveys are completed, and we appreciate you highlighting that.
We'd also like to look into the concern you raised regarding promotion eligibility and survey availability. Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can review your account and provide more clarity on what may have happened.
Best regards,
Survey Junkie Support Team
They actively lie to you
They actively lie to you. They say they aren't responsible for screenouts, but conveniently right before a payout you start getting screened out of everything or not qualified. Always right before payout. Also it's notorious for allowing these companies to screenouts after you've completed the entire survey. They are frauds.
14 July 2026
Unprompted review
Reply from Survey Junkie
Hi Patrick,
Thank you for sharing your feedback, and we're sorry to hear about this experience.
We understand the frustration around disqualifications and screen-outs, especially when they seem to happen at inconvenient times. We want to clarify that these decisions are made by our third-party survey providers based on their specific criteria, not by Survey Junkie, and we do award courtesy points to acknowledge the time and effort invested even when this happens.
We'd like to look into your account and experience more closely. Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can investigate further and do our best to find a satisfying solution.
Best regards,
Survey Junkie Support Team
How can I join you
11 July 2026
Unprompted review
Reply from Survey Junkie
Hi Wanjiku,
Thank you for your interest in joining Survey Junkie! You can sign up directly on our website at https://app.surveyjunkie.com/ — it's quick and free to create an account.
If you have any questions along the way, feel free to reach out to us at support@surveyjunkie.com.
Best regards,
Survey Junkie Support Team
THESE GUYS CAME THRU!!!
THESE GUYS CAME THRU!!!! THESE ARE NOT BOTS, THEY LISTEN THEY ARE HUMAN BEINGS SERVICING HUMAN BEINGS AND THAT IS WHAT MATTERS MOST. I HAD A HARD TIME GETTING MY PAYOUT BUT EVERYTIME I COMPLAINED THEY FIXED IT I LOVE THEIR CUSTOMER SEVICE, THIS ALL JUST HAPPENED LAST NIGHT. IF YOU NEED A PLATFORM THAT WILL CASHOUT YOU OUT AT 5 BUCKS MINIMUM AND CASHES YOU OUT INSTANTLY THESE ARE THE GUYS YOU ARE LOOKING FOR. I AM TYPING IN ALL CAPS BECAUSE THIS REVIEW DESERVES TO BE HEARD AND IS THE MOST GENUINE REVIEW I BELIEVE SURVEY JUNKIE MAY HAVE GOTTEN. I AM REALLY GREATFUL FOR THE HELP THEY HAVE GIVEN FOR MY 403 FORBIDDEN ERRORS WHICH WAS A HUGE DRAG. I WAS ABLE TO CASHOUT BEFORE 12 O CLOCK AND USE MY REWARD AS NEEDED. THANK YOU SURVEY JUNKIE YOU GUYS ARE THE BEST AND I MEAN THAT FROM THE BOTTOM OF MY HEART. COME JOIN SURVEY JUNKIE AND START EARNING YOUR CASH NOW!! FROM LOYAL HUMANS SERVICING LOYAL PEOPLE. BUT DO NOT EXPECT FOR THIS PLATFORM TO GIVE YOU CASH FOR NOTHING THEY WANT LOYAL USERS, AND THATS EXACTLY WHAT IM HERE FOR.
5 July 2026
Unprompted review
Reply from Survey Junkie
Hi there,
Wow, thank you so much for this heartfelt and enthusiastic review! We're thrilled to hear that our support team was able to help resolve your payout and error issues, and that you had such a positive experience overall.
We truly appreciate your loyalty and kind words — it means a lot to our team.
If you ever have any questions or feedback in the future, feel free to reach out to us at support@surveyjunkie.com.
Best regards,
Survey Junkie Support Team
Don't waste your time
Don't waste your time unless you like doing surveys and getting disqualified at the end. And like some other sites, after you redeem your reward they will screen you out of every single survey and say you're not a match. Terrible site.
3 July 2026
Unprompted review
Reply from Survey Junkie
Hi Rick,
Thank you for sharing your feedback, and we're sorry to hear about this experience.
We understand how discouraging it is to be disqualified after investing time in a survey, and disqualification decisions are made by our third-party survey providers rather than by Survey Junkie directly. We'd also like to look into the pattern you've described regarding survey matching after redemption.
Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can investigate your account and do our best to find a satisfying solution.
Best regards,
Survey Junkie Support Team
Survey junkie can be an unfair company
I am very unhappy with this company as they let you completely finish surveys which might take between 10-40 minutes and then tell you the survey is full. I spent 35 minutes of my time to be told the survey was full. If you have 300 opening why do you let more than that number of people enter the survey? The boiler plate answer you get from them is they don't control that. Survey junkie it is time to review your company policies.
3 July 2026
Unprompted review
Reply from Survey Junkie
Hi Ivy,
Thank you for sharing your feedback, and we're sorry to hear about this experience.
We understand how frustrating it is to invest significant time into a survey only to be told the quota has been filled near the end. Quota management is handled by our third-party survey providers, as they determine when the required number of responses has been met, which can sometimes happen after a participant has already invested considerable time.
We'd like to look into this further with you. Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can review your account and do our best to find a satisfying resolution.
Best regards,
Survey Junkie Support Team
Don't bother
what a joke a waste of time to get minimal points not worth the effort
2 July 2026
Unprompted review
Reply from Survey Junkie
Hi Sue,
Thank you for sharing your feedback, and we're sorry to hear this hasn't been a rewarding experience so far.
During surveys, third-party providers analyze responses and may determine that a participant doesn't fully match their target criteria, resulting in disqualification at any point in the process. As disappointing as this can be, we do award courtesy points for the time and effort put into these attempts.
We'd also like to mention that as you continue participating, our system learns more about your profile over time, which helps match you with surveys you're more likely to qualify for going forward.
If you'd like us to look into your specific experience further, please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review".
Best regards,
Survey Junkie Support Team
Back again. Now I'm banned even after deleting previous accounts.
Back again. Now I was having problems and I'm pretty sure I deleted both of my two previous accounts because I felt like it was building up.
Third time, they banned me for "creating multiple accounts", even though I would think it is fine that you can create a new account to start back where you left off as long as there are no previous ones active and you use a different email.
If they are really just banning me simply over creating a new account to pick up where I left off, rather than having multiple active at the same time (which I'm certain I didn't), then I have lost all faith in Survey Junkie, because their site can still lead to some good surveys.
30 June 2026
Unprompted review
Reply from Survey Junkie
Hi Ian,
Thank you for sharing your feedback, and we understand your frustration with this situation.
We want to clarify that creating multiple accounts, even sequentially rather than simultaneously, is against our Terms of Use. When this pattern is detected, we typically notify members and give the opportunity to consolidate to one active account. If a member continues creating duplicate accounts after being notified, further action, including account suspension, may be taken.
If you'd like us to review your specific case, please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can look into your account history and provide more clarity.
Best regards,
Survey Junkie Support Team
FANTASTIC
This platform is great! i was able to cash out over 100$ in only a month. Truly the best survey app out there.
28 June 2026
Unprompted review
Reply from Survey Junkie
Hi there,
Thank you so much for this fantastic review! We're thrilled to hear you've had such a positive experience and were able to cash out successfully.
We appreciate you taking the time to share this, and we hope to keep delivering a great experience for you going forward.
If you ever have any questions, feel free to reach out to us at support@surveyjunkie.com.
Best regards,
Survey Junkie Support Team
Just want to let people know if you use…
Just want to let people know if you use survey junkie, once you get a email from them screen shot it because they will tell you it now always them and will waste your time and not pay what was promised, I had all the screen shots except the email invite I got directly from them, made the mistake and deleted the email and I couldn't prove it came from them, Don't delete your emails from them.
28 June 2026
Unprompted review
Reply from Survey Junkie
Hi Angela,
Thank you for sharing your feedback. We're sorry to hear about the trouble you've experienced with getting proper credit for a survey.
We'd still like to look into your specific case and see what we can do to help. Please reach out to us at support@surveyjunkie.com with the subject line "TrustPilot: Review" so we can review your account and investigate further.
Best regards,
Survey Junkie Support Team
I took $40 worth of survey and I was…
I took $40 worth of survey and I was trying to upload my id and they shut down my account this is bullshit you owe me $40 dollars and I want my money I dunn your servays and it took me a month to do it and I want my money I can see all the people you are scaming out of there money I will post it on Facebook and every app that I have that you are a scam so you better send me my money
22 June 2026
Unprompted review
Reply from Survey Junkie
Hi Brandy,
We're sorry to hear that you're disappointed with your experience.
As mentioned in our previous email correspondence, we've already provided detailed information regarding the account verification process and the reason verification was required. This process is in place to help protect our members' accounts and ensure rewards are redeemed securely.
If you have any additional questions regarding the information we've already shared, please feel free to reply to your existing email thread, and we'll be happy to assist further.
Best regards,
The Survey Junkie Team
I thought this site was legit
I thought this site was legit, but it is not. Giant SCAM! Spent my valuable time to earn cash, but I'm unable to redeem. I have tried 10 times. Successfully connected to PayPal, redeem fails and my account is locked. The gift cards don't work and there's no way I'm giving these jokers my banking info. Account deleted! Shame on these scammers!
24 June 2026
Unprompted review
Reply from Survey Junkie
Hi Christian,
We're sorry to hear about your experience and understand how frustrating redemption issues can be.
Survey Junkie is a trusted platform used by millions of members, and we take the security of our members' accounts and rewards very seriously. We'd like the opportunity to review what happened with your account and help resolve any redemption issues you experienced.
Please contact us at customersupport@surveyjunkie.com with the subject line "TrustPilot: Review", and our team will be happy to investigate your case and assist you further.
Best regards,
The Survey Junkie Team
End of survey (after many minutes) screen outs have to stop
I'm writing a second review to specifically talk about this issue, because I feel as though it is that much of a problem and really needs to be addressed.
Each time this happened to me, I made a note about what happened. I was not rushing though any of them, I was giving legitimate and honest answers, and the surveys themselves seemed to be operating as "normal". But then at what I assumed to be the end of the survey, or maybe after an answer that it didn't like, suddenly I would get a "sorry this survey screened you out" message. I have had screen outs after the following periods of time: 10 min, 4, 5, 4, 8, 4, 17, 5, 9, 8, 11, 23(!!!), 12, and others. Why? There should have been no reason on any of them, really.
This wouldn't be a problem if it happened only very occasionally. But it happens far FAR too often. To the point that it gets extremely frustrating and would cause anybody of sound mind to quit on the spot and never come back. (Honestly I don't know why I still continue).
If it only happened a very few amount of times, I would consider it an anomaly. But the amount of times it does happen can only lead me to deduce that this type of thing is absolutely INTENTIONAL. There's no other rational explanation that this would happen as much as it does. And I don't believe for a second that these surveys "technically cannot use any of the data you provide". BS. If they operated legitimately, they wouldn't forcibly terminate the survey after such lengths of time and offer you nothing at all (or the paltry 3 points).
This absolutely has to stop. SJ might say they are "actively working behind the scenes to hold our partners accountable", but the problem is still running rampant. When I ACTUALLY see this type of thing slowing down or stopping, then maybe I'll believe that.
SJ, FIX THIS ALREADY!!!
21 June 2026
Unprompted review
Reply from Survey Junkie
Hi Russell,
Thank you for taking the time to share such detailed feedback. We understand how frustrating it is to spend a significant amount of time on a survey only to be screened out near the end.
While survey qualification and screening decisions are made by our research partners, we recognize that experiences like the ones you've described are disappointing. We're continually working with our partners to improve survey quality and reduce situations where members spend considerable time on surveys without qualifying.
We appreciate you documenting your experience and sharing your concerns. Feedback like yours helps us identify areas where improvements are needed. If you'd like us to review any specific surveys you've encountered, please contact us at customersupport@surveyjunkie.com with the subject line "TrustPilot: Review," and we'll be happy to take a closer look.
Best regards,
The Survey Junkie Team
Going Downhill!!!
Don’t waste your time on this app. This is a scam after getting all your personal information, you will be illuminated at the end of the survey. And majority of the surveys are either fake or old.
Survey Junkie is going downhill and I suspect that all the participants are being programmed for the survey for them to take.
16 June 2026
Unprompted review
Reply from Survey Junkie
Hi Christina,
Thank you for sharing your feedback. We're sorry to hear that your recent experiences have left you feeling this way.
Survey qualification and survey availability are determined by our research partners, which means that some surveys may close once enough responses have been collected or participants no longer match the study requirements. We understand how frustrating that can be, especially after spending time answering questions.
We'd appreciate the opportunity to review your experience and address any concerns you may have.
Please contact us at customersupport@surveyjunkie.com with the subject line "TrustPilot: Review", and our team will be happy to assist you.
Best regards,
The Survey Junkie Team
Holding earned money due to their own system glitch—unacceptable!
Survey Junkie is holding my hard-earned money for a month because of a technical error on their end. I spent two hours completing a survey that was supposed to take one hour. After completion, they put my rewards on hold until July 15th.
Support explicitly admitted in writing that their system failed to display the "pending review" warning before I started. I never would have taken this survey if the warning had been properly displayed. They acknowledge their mistake but refuse to manually credit my account, forcing me to pay the price for their glitch. This is terrible customer service. Fix your platform and credit my account immediately.
UPDATE: Survey Junkie’s reply below is just a public relations stunt. I already have it in writing from your support team admitting that your platform glitched and hid the "pending review" warning. You acknowledged your system failed me, yet you still refuse to manually override the July 15th hold. Stop trying to take this to a private email chain to hide your predatory practices. Manually credit my account right now for the 2 hours of my life you wasted due to your own technical failure.
14 June 2026
Unprompted review
Reply from Survey Junkie
Hi Juan,
Thank you for taking the time to share your feedback. We're sorry to hear how frustrating this experience has been, especially after the amount of time you invested in completing the survey.
We understand your concerns regarding your pending rewards. While some survey rewards require a review period before they can be credited, we'd like to take another look at your specific case and ensure all the available information has been properly reviewed.
Please contact us at customersupport@surveyjunkie.com with the subject line "TrustPilot: Review" if you haven't already, or reply to your existing support thread, and our team will be happy to review your case further.
Best regards,
The Survey Junkie Team
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