Renewi Nederland Reviews 

I've asked multiple times to remove the container in front of our house because we do not have a permit anymore with municipality but they are not helping, not picking up the container for the last 1 week...
If it is not collected by next week, I'm going to call our municipality to do something cause I do not going to pay a fine because renewi didnt pick up their container. They are very slow, not customer friendly and cannot keep up with their plans. Avoid this at all cost.

UPDATE: We’ve called 2 times and your customer service is very rude, not speaking English and end the call rejected to talk with us, please give me a proper email address and phone number with someone I can talk!!!!

Very bad,never care about the clients always reson dont picking up they shet

Im a client from Wormer, Noord Holland
For the 3rd time in 3 month time they don’t come to empty the container first because we moved address and the showed al the old address when it was already confirmed on email the new address. And after this happened we received a new calendar from Renewi with the dates on it and they don’t come for the 2nd time in 2 weeks on the day planed by the new address!!! .Today I phone around 1pm because I thought this is happening again my contener is full still at this time of the day so got a lady on the linear the client service that says “in the computer I see your address is planned don’t worry but I can not say the time exactly when they come they are still doing that route ” another lie because now at 4 pm I phone again and this time a man answered the client service phone and says no they are not coming today it hasn’t been planned my colega forgot to plan it and there is nothing we can do till Monday” What kind of joke is this for a 2nd time in a week period?!! Same story as last Thursday! Many times on the phone with the client service me and my husband and they promise they will solve the problem and the same happens again and again. Very unprofessional that we have to wait AGAIN 4 days with a full container till they come !!! If they come… because at this point I have cero trust in their service.