I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
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Shaddongate, CA2 5TE, CARLISLE, United Kingdom
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Overall a good experience, but order tracking could be improved. I placed an order for an aircon unit that was on back order and had to chase over phone / email for updates. That being said, price was fair, delivery was quick with DPD and no issues with the unit itself so would be happy to order from Peter Tyson again.
Reply from Peter Tyson
Once again the team at Peter Tyson have demonstrated how customer service should be done. From pre sales advice on audio equipment specific to my listening environment and needs, discussions on my options, in store demo, to post sales questions about configuration and ultimately facilitating an exchange of a product to better suit me once tested in my environment.
All of this conducted by email, phone and in person over several weeks and with the support of several members of the team.
All of this in addition to excellent pricing!
Peter Tyson will always be my first and preferred port of call for audio products - they should be yours too.
Reply from Peter Tyson
I placed a back-order for some speakers as they weren't in stock and Ben at Peter Tyson was good enough to reach out with some alternatives at an excellent price. I accepted the deal and I'm so happy I did - they're even better than the speakers I had chosen and were delivered the next day. A real testament to the fantastic technical knowledge and customer service at Peter Tyson. I'll definitely use them again.
Reply from Peter Tyson
Excellent service and delivered within the time frame highly recommended
Reply from Peter Tyson
Efficient and speedy delivery. There was a fault with our order and Michael could not have been more supportive in liaising with the supplier for a solution that suited us and minimised inconvenience. We would 100% use this company again and recommend to others.
Reply from Peter Tyson
Great price and well packaged product. Prompt delivery.
Reply from Peter Tyson
The product came fine and I expected it to have since I paid £200 for it but it wasn't so happy with the service. It came in a damaged box looking like I bought it second hand and when I reported this I was told it only matters if the product is damaged. I did also explain I like the keep everything including the packaging in prestine condition so I could possibly pass it to someone in the future but yeah not only was nothing sorted I was just not treated like a paying customer. I'd like to make it clear I wasn't treated bad either but not to the standard of a tech company to which I paid and will pay a hefty amount.
Reply from Peter Tyson
Product arrived swiftly and on time. Package came in excellent condition. Speakers inside are brand new.
Reply from Peter Tyson
Great service as usual from Peter Tyson. Always a good price, well packaged deliveries and the parcel always arrives very quickly. Cannot fault their service at all. Great company.
Reply from Peter Tyson
Bought a Samsung tv and it's brilliant, it arrived in reasonable time with two good couriers.
Reply from Peter Tyson
Peter Tyson’s delivery is faultless, no waiting days or weeks, almost next day.
Great products, I’ve bought from them over the years.
Reply from Peter Tyson
Great item & brilliant customer service, along with competitive pricing. A special thank you to Alex for all his help with our order.
Reply from Peter Tyson
I've just had my second purchase from Peter Tyson and once again it was a superb experience! I ordered an Audiolab 9000A amplifier described as used but excellent condition and at a really good price. It arrived within 24 hours and it is as good as new. I couldn't have had a better experience and highly recommend them to anyone!
Reply from Peter Tyson
I bought a Pro-Ject record clean from Peter Tyson. Their price was the same lowest price. Where They excelled was in communication, speed of dispatch and speed of delivery. I would use them again
Reply from Peter Tyson
I have had nothing but quick/great service product is perfect.
Reply from Peter Tyson
I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set.
I spotted these and thought the half price was good even though they were used.
What i didn't expect was that these had lethal must had the top of the box opened, everything else was a new, untouched, perfect condition. Part of me thought they had sent new ones by accident. To say I'm pleased is an understatement.
Delivery was super fast.
I cannot fault Peter Tyson at all.
Reply from Peter Tyson
Excellent service once again. Great communications and straightforward ordering and delivery. Many thanks.
Reply from Peter Tyson
Best price I could find on the internet for the kit I wanted and superfast delivery.
Reply from Peter Tyson
What makes a great online experience? When a problem happens as they sometimes do and if it was resolved speedily. The problem happened but Joe and Liam W took care of it immediately with exceptional efficiency. Fantastic customer service.
Reply from Peter Tyson
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