Fast delivery and amazing products! I’ve been using London lash for over six years now and their quality is like no other. I offer luxury eye & brow treatments, the London lash products compliment my... See more
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London Lash is the leading supplier of eyelash extension supplies in the U.K. and EU, providing high-quality professional eyelash extension products to technicians all over the world. With over 10 years of experience, we are the industry leaders, well-known for providing the best quality products and an excellent knowledge base to support lash stylists of all levels.
Developed by Lash Technicians for Lash Technicians, lashes are always on our minds. We eat, breathe and sleep lashes to ensure our passion is paramount in all we do. Whether you are speaking to our team via email, on the phone or through social media, we pride ourselves on our in-depth knowledge and second-to-none expertise. All of our friendly Customer Service agents are fully trained in Classic & Volume lash extensions, Brow lamination, Brow Henna and Lash Lift. Our team have over 10 years of combined experience in the Lash Industry and beauty sector and we're passionate about providing the best support possible to all London Lash customers.
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Always a 5 star experience, amazing quality products that I can trust every time, when the parcel is delivered it feels like Christmas all over again.
Reply from London Lash
Best service and products was helped by Sonia and many years costumer never disappointed
Reply from London Lash
I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish. Truly top-tier customer care, she turned what could have been a frustrating situation into a breeze! Thank you, Sonia!❤️
Reply from London Lash
Reply from London Lash
I purchased the training material after attending an excellent face to face training with Oh So Lovely Lashes London. The London Lash training book is excellent reference material and would highly recommend its purchase.
It is very well written and presented and would not hesitate in recommending this material to a trainee and professional
Reply from London Lash
The people , is not like an usual company , every person in the London Lash stays here because are trusting the products , are using them and LLP encouraged us to test also others and have a fair opionion. I am in the LLP family from the beginning, 12 years and I had the chance to have my own brand , to test so many products , to know others companies and my opinion is based on reality . Hanna from the beginning encouraged me to think , to test and to form my own thoughts about the proces and products.
Reply from London Lash
The order was very quick and easy to follow up on! Although I had some mixup with my order from the warehouse, I contacted the customer service and got help straight away!
Sonia at the London Lash team helped me and WOW - she really made my day by being fast with the service and fixing my order - including express delivery so I could receive it faster! So far, the best service I’ve ever experienced and I’m excited to try the products. Just from the service itself and the help of Sonia - I would definitely come back and purchase here again!
Reply from London Lash
I've been using London Lash Pro for years, and they're honestly the only brand I fully trust. I absolutely love and swear by their InLei Lash Filler and Brow Lamination products -they've never let me down and always give beautiful, consistent results. Every experience I've had has been positive, from the quality of the products to the customer service and fast delivery. I genuinely wouldn't shop anywhere else and highly recommend them to anyone in the lash and brow industry!
Reply from London Lash
Absolute love all of the London lash products. And loving the new blue adhesive peoples retention have been amazing and it’s great even in the warmer weather.
Reply from London Lash
I just love the classic lashes, havnt found any better. Delivery is quick and reliable 🤍
Reply from London Lash
Absolutely love this brand!
Have used the Inlei Lash filler products for years and swear by them! I also use the inlei tools and the quality of them are second to none! They last FOREVER and I will always always use them.
Service with London lash is always so good, I once did an order and forgot to add next day delivery, contacted the team they replied straight away which was so helpful given the urgency. Parcels are always delivered really promptly and on time.
My go to stockist for my lash lift products.
Reply from London Lash
Amazing customer service and high quality product!Highly recommend Inlei lash lift products one of my favourite from London Lash
Reply from London Lash
London Lash products are always such high quality and I always trust that every single product will allow me to deliver the highest quality result to my clients. The team at London Lash are super friendly and responsive and do really care about their customers so much. I will always have London lash in my kit 🤍🤍
Reply from London Lash
The best place to get all your lash supplies! Always great stock, fast delivery and fab customer service! My favourite products are Inlei for lamination and lash lifts, they never let me down and give my clients the most beautiful, long lasting results! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Reply from London Lash
I've been using London Lash Pro for over 10 years and would highly recommend them to any lash artist. They’re my go-to UK lash supplier, and I use so many of their products in my day-to-day work because the quality is always amazing and consistent.
My absolute favourites have to be the Power Bond adhesive, the Superbonder, and the new Bio Gel Eye Patches. The Power Bond gives me fantastic retention, the Superbonder has made such a difference to my sets, and the Bio Gel Eye Patches are so comfortable for clients and stay perfectly in place.
Their delivery is always incredibly fast, which is a lifesaver when I need to restock, and the customer service has always been excellent. If you're looking for a reliable, high-quality UK lash supplier, I can't recommend London Lash Pro enough!
Reply from London Lash
I’ve been using London Lash products for many years, both as a brow and lash artist, and they’ve never let me down. The quality is consistently excellent, deliveries are always quick, and customer service has been fantastic whenever I’ve needed help.
Reply from London Lash
Always happy with high quality products 🙌🏻🤗
Reply from London Lash
The best place to shop ! Fast delivery, great quality lashes, Innovative and reliable brand, always creates such a beautiful top quality products you want to try and never miss a thing . Absolutely recommended!!!
Reply from London Lash
The best lash product on the market by far. Ive been using london lash now for over 10 year and I wouldn't use anything else. The flexie glue and Kensington lashes are my favourite products and many many more products too.
Reply from London Lash
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