Lily Comms - Business Communications and IT Solutions Reviews 

Amazing experience, Chris helped me find a solution to my issue on his day off work, amazing experience and customer service

Chris was very helpful and patient, he guided me seamlessly throughout the whole process. I was very pleased after.

Happy Client

Rang Lily and Benny fixed my issue there and then.... very pleased and would highly recommend.

Jacob was very helpful today

The staff at Lily Comms are incredibly friendly and helpful. Benny was very polite and sorted my query within a matter of minutes. Excellent customer service!

Just had our equipment installed and set up by Aidan Lee. He has been great, really helpful and explained all the features etc.

Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.

Matthew Hawkins sorted a new MiFi device for our MD earlier this year. Nothing was too much trouble and he ensured the device was tested before he sent it out. Now the good weather is here, MD is happily using the device for remote working. Thank you so much Matthew.

Jacob responded to my query quickly and in full. It is always so good to have a person who quickly answers the phone and sorts the problem straight away so I can get on with the work I need to do.

We are extremely pleased with our recent upgrade to a cloud-based phone system. The whole process was smooth and professionally managed from start to finish. Aidan was knowledgeable, responsive and kept us informed throughout. The new system has significantly improved call quality, reliability and flexibility, making it much easier for our staff to communicate with customers. We would highly recommend their services to anyone considering a cloud phone solution.

Hi All,
Richard attended our site to place our new internet in and was super and efficient.

Hamzah attended on site this morning to set up my new laptop. To say he was helpful would be an understatement, Hamzah went over and above, to make sure I had everything I needed throughout set up.

Thank you for being so professional. I would recommend.

I really wish we’d requested more in writing.
I would say we’ve worked with the company for some years now, but that’s not true. Simply, we’ve been the ones working to get some support, to get Lily to stick to what was promised, to get Lily to stop excusing their lack of telecoms that underpins our organisation, to get Lily to wade through their previous comm’s to us on how they said they would provide a service that till this day, still isn’t being provided. The lies and deceit, the constant underperformance of their service and passing the book, anyone would think it’s a Netflix series we’re describing. We can’t wait to leave and use someone more reputable.

After getting through a longer telephone security check than usual before she could help me, Deja then got straight to the problem. She fixed the glitch in a fast efficient manner with no fuss or drama. I was very happy with her service. Keep it up.

Richard was very helpful and attentive when doing our health check. He took precautionary measures to prevent further problems with the phones and was efficient in doing this. Great service - Thankyou!

Ash was very helpful and managed to resolve quite a tricky issue.

Richard has been and essential part of our onboarding. We have a very complicated phone system set up and he helped the process run very smoothly, with minimal disruption.

Tom and Richard installed cable, the cabling installation has been assessed. overall the work demonstrated a solid level of workmanship with several strengths and reliable equipment.

Richard - who is our regular engineer was brillaint as always. Very knowledgable and helpful. Not only solving our issues but offerng advice and explaining so I can understand and better use our equipment.
We are a busy wedding venue and he is always accomidating to work around our requirements. A pleasue to work with.