Lightfoot Reviews 

1,312
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 181 reviews, reviewers had a great experience with this company. Customers consistently praise the app and system for significantly improving their driving skills, leading to safer habits and better fuel economy. Many find the app easy to use for monitoring scores, and engaging competitions with prize opportunities are a strong incentive. Staff also receives commendation for their helpful and efficient support. However, some customers noted the device's sensitivity, penalizing necessary acceleration, and found its beeps, lights, and voice commands distracting. Concerns arose regarding its suitability for specific vehicle types, like hybrid or commercial vans, causing inconsistent scoring. A few people also mentioned winning prizes is rare and rewards are often minimal.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, helping them track... See more

Product

Clients share ambiguous opinions on the product, with some reviewers praising it as a great device that... See more

Application

Customers had positive experiences with the app, finding it easy to use and navigate, and appreciating its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Competition

Reviewers mention positive feedback about competition, highlighting that they are great and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more

Company replied

Rated 5 out of 5 stars

After having a mid route change of van, I was awarded five penalties on my original vehicle. I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a t... See more

Company replied

Rated 5 out of 5 stars

Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin a... See more

Company replied

Rated 5 out of 5 stars

I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more

Company replied


Company details

  1. #12 of 14 best companies in Telematics Service
  2. #109 of 123 best companies in Business-to-Business service
  3. #48 of 70 best companies in Electronics Company
  4. #20 of 23 best companies in Electronics manufacturer
  5. #12 of 12 best companies in GPS supplier
  6. #91 of 128 best companies in Software company

Written by the company

Lightfoot has been specifically designed to help businesses run safer and more efficient fleets.​ Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. ​ Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. ​ When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all.​ ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving.​ When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. ​ Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. ​ Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring.​ If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk ​ ​ If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. ​ We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status.​ We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. ​ As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you.. ​


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.2

All reviews

(1,312)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's fantastic to be rewarded for safe…

It's fantastic to be rewarded for safe driving and it's something to look forward to every week the fact that prizes can be won...I've won a few cash prizes which is great!

14 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Antony, thank you for taking the time to leave this positive review, great to hear that you are enjoying the benefits of driving with Lightfoot.

Rated 5 out of 5 stars

Great site

I like looking at my driving scores and trying to keep my elite status. The competitions are great and have even won a few pounds.

14 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Thanks for taking the time to leave a great review.

Rated 5 out of 5 stars

Cool

Gives useful information to help improve yourself and get wins on lottery sometimes

14 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We're really pleased you're enjoying it and it's helping improve your driving with the insights - good luck with the wins!

Rated 1 out of 5 stars

To sensitive

Seems as if the alarm isn’t set up/calibrated right for our vans, goes off if I get to around 2500rpm! You can’t accelerate onto a motorway, duel carriageway or a roundabout without it alarming which is very distracting.

8 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi, we're sorry you're finding the device too sensitive in certain situations - hopefully you'll find it a useful guide in others and help you reduce your carbon footprint where you don't necessarily need to accelerate suddenly.

Rated 5 out of 5 stars

Every week there's something to look…

Every week there's something to look forward to, its an incentive for improving my driving, a way of monitoring my driving, and I enjoy the chance of winning something.

7 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We're really pleased you look forward to using Lightfoot!

Rated 1 out of 5 stars

More distracting than the missus

I've had lightfoot in my van for well over a year i find it very distracting and annoying.
It doesn't seem to be calibrated to any make ore model of vehicle.
I've got to the stage we're i now just ignore it and turn up the radio.

7 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We hope you get used to driving with the Lightfoot device and you can use it to improve your safety, awareness and carbon footprint to allow you to drive smoother, greener and safer journeys in the future.

Rated 5 out of 5 stars

Brilliant way to improve driving

Love that we get rewards for good driving pushes the incentive to want to be a good driver and also the competitions are so varied its brilliant

7 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Glad you like the variety of competitions! Good luck with the wins and well done on improving your driving!

Rated 4 out of 5 stars

Very good app that helps track your…

Very good app that helps track your progress. I would recommend it to everybody.

7 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Thank you - we love it when we hear people are enjoying it and recommending it - here's to a greener, safer and more efficient future with Lightfoot!

Rated 5 out of 5 stars

Lightfoot scoreboard

I like looking at my Lightfoot score - seeing where I am on the scoreboard! Lightfoot is up-to-date in an instant which keeps me 'in the know.'

7 July 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We're pleased you're enjoying keeping an eye on your scores!

Rated 5 out of 5 stars

Love this app

Love this app! A great way to be conscious of how you're driving.

30 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Great to hear - thanks for driving with Lightfoot and glad you're enjoying the insights on your driving and how you can improve!

Rated 1 out of 5 stars

dangerous

should be illegal. forced to break highway code every time you leave a junction/set off (accelerate oh so slow). maybe pk for city driving. but for high speed roads etc no no jo.

28 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We're sorry you're not enjoying driving with Lightfoot or the insights it's giving you on your driving. It does take time sometimes to get used to adapting your driving style so you can improve your safety, sustainability and the cost-effectiveness of your driving.

Rated 5 out of 5 stars

Helps you driver better

Helps you driver save emissions and win prize money and competitions

17 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Mark, Thank you for this fantastic review. We are happy that you are happy with Lightfoot.

Rated 3 out of 5 stars

Voice is very distracting on high speed…

Voice is very distracting on high speed roads

2 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Terry, unfortunately, all new things are difficult to get used to, but as you learn to change your driving style, you will hear the voice prompts less.

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