you charged me 9 euro shipping cost for…
you charged me 9 euro shipping cost for a 11 euro product. The product was damaged. The package was slashed end the powder was everywhere
13 August 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Bij Luto Supplements bieden we een uitgebreid assortiment aan hoogwaardige vitamines, mineralen, plantaardige en kruidenextracten, en sportsupplementen. Wij zijn toegewijd aan kwaliteit en uw gezondheid, met producten ontworpen om uw algehele welzijn te ondersteunen. Kies voor Luto Supplements, waar innovatie en klanttevredenheid samenkomen voor uw optimale gezondheid.
Contact info
Nervistraat 8, 8013RS, Zwolle, Netherlands
- 038 303 2160
- info@luto-supplements.nl
- www.luto-supplements.nl
4.4
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
6* for customer service
I made an order and something wasnt correct and they sorted it out right away, thats what you call customer service. Will order here always from now on.
Good service and a big assortiment of products, everyone can find here something they need.
Great webshop that is very good priced with quality stuff!
22 April 2026
Unprompted review
My order still didn't arrive after 13…
My order still didn't arrive after 13 days and I have no answer to the email I sent to the customer service... Very disappointing I don't know what to do anymore
13 April 2026
Unprompted review
not deliver next working day as said.no…
not deliver next working day as said. no tracking info. But cost 6 eur.
The order number is #F2412756
I placed the order before 6 pm through SportDeal: SD-NL-O-000035356.
I also sent a message to custom service.
11 June 2025
Unprompted review
Reply from Luto Supplements
Sorry to hear that your order wasn't delivered within one working day. Do you have an order number for me? That way, we can immediately check what happened.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.