Kiddies Kingdom  Reviews 

33,440
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,226 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional delivery service, noting that packages often arrive ahead of schedule and with clear tracking information provided throughout the process. People also express high satisfaction with the wide range of products, praising their durability, safety standards, and great value for money. Some reviewers were not happy with unexpected shipping delays that left them waiting much longer than the estimated timeframes provided on the website. A few other people also felt that the packaging was completely inadequate, leading to crushed boxes and concerns about potential damage to the items inside.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Product

Clients share positive opinions on product quality, highlighting excellent features and reasonable prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning great deals, excellent discounts, and... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction with the items received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service! Car seat was ordered as a crash replacement via my car insurance. Service was well above and beyond what I expected. Delivery was exceptional. I was told Wednesday 2nd Sept and car... See more

Company replied

Rated 5 out of 5 stars

Next day delivery was great although the packaging was damaged and the box open. Would have benefited from being in a bag. Fortunately the contents were well secured to the internal packaging so nothi... See more

Company replied

Rated 5 out of 5 stars

Really impressed; ordered two car seats as they were the best price I could find. I have used Kiddies Kingdom before for a cot mattress which again was the best value for a premium branded mattress an... See more

Company replied

Rated 5 out of 5 stars

We have a new grandson and after looking at many baby rockers, I came across the BabaBing RockOut Rocker 2. It was everything on my list, strong but lightweight for carrying, folds away easily, compac... See more

Company replied


Company details

  1. #54 of 95 best companies in Baby shop

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33k reviews

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4.4

All reviews

(33,440)

2,972 reviews in the last 12 months

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Rated 1 out of 5 stars

The car,seat i ordered isn't very nice

The car,seat i ordered isn't very nice, the paddling in the seat area is flimsy and Iill fitting. Cup holder doesn't fit into the seat at all.

25 August 2026
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Reply from Kiddies Kingdom

Hi Debbie,

Thank you for taking the time to share your experience with us.

We are sorry to hear that you are disappointed with the car seat and that you have experienced issues with the padding and cup holder.

We have checked our records but cannot see that you have contacted us directly regarding these concerns. We would really appreciate the opportunity to look into this for you and understand what has happened.

Please contact our Customer Service team at cs@kiddies-kingdom.com, quoting your order number and using Trustpilot as the subject, so that we can investigate the issues you have raised and assist you further.

We are sorry that you have not been happy with the product and hope we can have the opportunity to help resolve this for you.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Lovely product

Lovely product, good value, well packed, sent speedily with good communication, DPD are very easy to deal with too and I received the goods within 48 hours, thank you.

1 September 2026
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Reply from Kiddies Kingdom

Hi Gina,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are pleased with your purchase and found the product to be good value for money. It is also lovely to know that your order was well packed, dispatched quickly and that you were kept updated throughout.

We are pleased that your goods arrived within 48 hours and that you found DPD easy to deal with too. It is fantastic to hear that everything came together to provide such a smooth experience.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, excellent communication throughout the process and delivery. Would recommend to anyone.

1 September 2026
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Reply from Kiddies Kingdom

Hi Ben,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found the ordering process easy and that you were kept well informed throughout the process and delivery. We always aim to make ordering as straightforward as possible while keeping our customers updated along the way.

Thank you for your recommendation and for choosing Kiddies Kingdom. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Super fast delivery thanks so much

Super fast delivery thanks so much

1 September 2026
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Reply from Kiddies Kingdom

Hi Kyla,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received your order so quickly. We always aim to provide a fast and reliable delivery service, so it is lovely to know this was your experience.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Easy to order and get discounted car…

Easy to order and get discounted car seat. Installation was easy and seat arrived within the same week!

24 August 2026
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Reply from Kiddies Kingdom

Hi Jess,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found it easy to place your order and were able to take advantage of a discount on your car seat. It is also great to know that installation was straightforward and your seat arrived within the same week.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fab company!

A lovely product that was well priced. Processing and delivery were quick and reliable. A very good service overall.

24 August 2026
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Reply from Kiddies Kingdom

Hi Christopher,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with your purchase and found the product to be well priced. It is also great to know that you found the processing and delivery quick and reliable, and that you had such a positive experience with our service overall.

Thank you for choosing Kiddies Kingdom and for your kind feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I haven’t received the goods weeks…

I haven’t received the goods weeks after ordering.

24 August 2026
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Reply from Kiddies Kingdom

Hi Kieran,

Thank you for taking the time to share your experience with us.

We are very sorry that you have been waiting weeks for your order to arrive. We have checked the tracking and it appears that DPD are returning the parcel to us due to damage sustained in transit.

We completely appreciate how disappointing this must be, particularly after waiting for your order. A member of our team will be in touch with you this morning to assist further and discuss the next steps with you.

We apologise for the inconvenience caused and thank you for your patience while we work to get this resolved.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Isofix

Phoned & everything was done there & then xx

2 September 2026
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Reply from Kiddies Kingdom

Hi Elizabeth,

Thank you for taking the time to share your experience with us.

We always aim to make things as straightforward and convenient as possible, so it is lovely to know our team could assist you quickly.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

The pushchair was delivered quickly…

The pushchair was delivered quickly once the stock was verified at a reasonable cost

1 September 2026
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Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your experience with us.

We are pleased to hear that your pushchair was delivered quickly once the stock had been verified, and that you found the cost reasonable. We always aim to provide great value while ensuring orders are processed and delivered as efficiently as possible.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Arrived on time by dpd quick and easy…

Arrived on time by dpd quick and easy to assemble good quality

30 August 2026
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Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived on time with DPD and that you found the product quick and easy to assemble. It is also great to know that you are pleased with the quality.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us such positive feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

The gator came broken

30 August 2026
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Reply from Kiddies Kingdom

Hi Callum,

Thank you for taking the time to share your experience with us. We are sorry to hear that your Gator arrived damaged.

We have checked our records but have been unable to locate any previous contact from you regarding this issue. We would really appreciate the opportunity to look into this for you and see how we can help.

Please get in touch with our Customer Service team at cs@kiddies-kingdom.com, quoting your order number and using Trustpilot as the subject, and our team will be happy to investigate this further and assist with a suitable resolution.

We are sorry that you have experienced an issue with your order and hope we can put this right for you.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The price and the fast delivery.

The price and the fast delivery.

30 August 2026
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Reply from Kiddies Kingdom

Hi Paulette,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with the price and fast delivery of your order. We always aim to offer great value alongside a quick and reliable delivery service, so it is wonderful to know that this was your experience.

Thank you for choosing Kiddies Kingdom and for your support. We really appreciate you taking the time to leave us your feedback.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

I was given a 5% discount code which I…

I was given a 5% discount code which I wasn’t allowed to use on my order,

1 September 2026
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Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your experience with us.

We’re sorry to hear you were unable to use the 5% discount code on your order. Our discount codes are subject to certain exclusions, including items that are already on offer or promotional prices, clearance items and selected brands or products.

We appreciate that this may not have been clear when you received the code, and we’re sorry for any disappointment caused. The applicable exclusions are shown within the terms of the promotion and at checkout.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I’ll wait till it comes and I will let you know !!!!!!!!!!!!?????

It’s not come yet but I will review when it does .
Easy to order etc

1 September 2026
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Reply from Kiddies Kingdom

Hi Heather,

Thank you for taking the time to share your experience with us.

We are pleased to hear that you found the ordering process easy and appreciate you taking the time to leave a review while your order is still on its way.

We hope your order arrives safely and that you are just as pleased with your purchase once it arrives. We will look forward to hearing what you think!

Thank you for choosing Kiddies Kingdom and for your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Rajpal,

Thank you for taking the time to share your experience with us.

We are sorry to see your comments regarding the app. We are a little unsure what this refers to, as Kiddies Kingdom does not currently have an app. We have also checked your order and can see that the product purchased was a car seat, which does not require the use of an app.

We would be keen to understand what you experienced and whether this review may have been intended for a different service or product. If you could get in touch with our Customer Service team at cs@kiddies-kingdom.com, quoting your order number and using Trustpilot as the subject, we would be happy to look into this further.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service and very quick delivery

27 August 2026
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Reply from Kiddies Kingdom

Hi Kate,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received great service and that your order arrived so quickly. We always aim to make the ordering and delivery process as smooth and efficient as possible, so it is lovely to know this was your experience.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great item

Great items

18 June 2026
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Reply from Kiddies Kingdom

Hi Selina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you are pleased with your purchase and found the item to be great.

We really appreciate you choosing Kiddies Kingdom and taking the time to leave your feedback. We hope you continue to enjoy your purchase and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Car seat was ordered as a crash replacement via my car insurance. Service was well above and beyond what I expected. Delivery was exceptional. I was told Wednesday 2nd Sept and car seat arrived on 29th Aug! Car seat was exactly what I wanted too. Very pleased overall.

28 August 2026
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Reply from Kiddies Kingdom

Hi Chloe,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were so pleased with the service you received when arranging your car seat as a crash replacement through your car insurance.

It is fantastic to know that your car seat arrived even earlier than expected and that it was exactly what you wanted. We are especially pleased that the delivery was exceptional and that our service went above and beyond your expectations.

Thank you for your kind words and for choosing Kiddies Kingdom. We really appreciate your feedback and are pleased we could make the replacement process as smooth as possible for you.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Exactly as advertised and delivered 2…

Exactly as advertised and delivered 2 days early.

28 August 2026
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Reply from Kiddies Kingdom

Hi Christine,

Thank you for taking the time to share your experience with us. We are delighted to hear that your order was exactly as advertised and arrived two days earlier than expected.

We really appreciate your kind feedback and are pleased to know that everything went smoothly with your order. Thank you for choosing Kiddies Kingdom, and we hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Sheereen was a real help

Sheereen was a real help. I ordered 1 car seat then decided I wanted another one so called up and although Sheereen couldn’t take a payment over the phone she sorted the order out for me!

28 August 2026
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Reply from Kiddies Kingdom

Hi Samantha,

Thank you for taking the time to share your experience with us. We are delighted to hear that Sheereen was such a great help when you decided to add another car seat to your order.

It is wonderful to know that, although she was unable to take payment over the phone, Sheereen was still able to arrange everything and make the process as straightforward as possible for you.

We will be sure to pass your lovely feedback on to Sheereen. Thank you for choosing Kiddies Kingdom and for taking the time to recognise her efforts. We really appreciate your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

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