jAlbum Reviews 

6,092
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the software because it is intuitive, very easy to use, and allows them to quickly create and share professional photo albums online without needing advanced coding skills. People frequently mention that the customer support team is extremely fast, friendly, and helpful when resolving any issues. Some reviewers were not happy with the complexity of certain skins and options, noting that navigating the tool and adjusting specific details can be quite difficult. A few people also felt that the licensing pricing options or unexpected bugs presented occasional challenges during their daily digital workflow.

What people talk about most

User experience

Customers report a high level of satisfaction with the user experience, highlighting the software as... See more

Product

Consumers find product to be overwhelmingly positive, praising its ease of use and professional results.... See more

Website

Clients share positive opinions on website integration and photo sharing capabilities. Reviewers highlight... See more

Application

Reviewers mention ambiguous feedback about app performance, noting that it is fantastic and has gone from... See more

Customer service

Users describe positive interactions with customer service, highlighting friendly, helpful, and competent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried out a bunch of galleries of all kinds (web-based, plugins, etc.)... and I've never really found anything that truly met my needs... JAlbum is definitely different... it lets you build galle... See more

Company replied

Rated 5 out of 5 stars

JAlbum simply works well. I've been using JAlbum since Version 10 and it is perfect for displaying online galleries and serving ZIP files of photos to my clients. It's a must-have for businesses to... See more

Company replied

Rated 5 out of 5 stars

When exterminating everything to do with Adobe (several apps), four years ago, I needed something to replace Adobe Lightroom's gallery-building feature. jAlbum was the perfect replacement, and has re... See more

Company replied

Rated 5 out of 5 stars

jAlbum support was excellent. I accidentally upgraded my subscription instead of renewing it. I emailed support and the problem was fully corrected and support was very fast and friendly and accurate.... See more

Company replied


Company details

  1. Software company
  2. Web hosting company

Written by the company

Jalbum is the most flexible way to share photo albums on the Internet. The free Jalbum software creates web albums of your digital images, and then you can publish your albums to Jalbum's free hosting alternative or any other server. Share your albums with millions of users on jalbum.net. Jalbum - Set your pictures free

jAlbum Details

Written by the company

Powerful web album software
Use the jAlbum desktop application to create professional looking online photo albums for any web site. Customize your albums to the finest detail with hundreds of album templates to choose from.
Living community site
The jalbum.net site is not just a place where you store your albums. Follow great photographers from all over the world, like and comment on other peoples' albums and get feedback on yours. Connect with Facebook or Twitter and share your albums with your friends.
Album storage
You will need to store your creations somewhere, and if you don't already have your website why not host your albums with us? We offer a robust, streamlined storage for web albums and seamless integration with our desktop application.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(6,092)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice hosting web site

Online gallery to store and to publish albums. Personally I use it for testing my shots gathering them into albums, before printing them for exhibitions when requested. Highly suggested

6 June 2025
jAlbum logo

Reply from jAlbum

Thanks for your review and for outlining how you use jAlbum Giuseppe!

Rated 5 out of 5 stars

Long time user

I have been using Jalbum for many years and I still love it. Quick simple and easy. There are many features but what I like is that I can create a good photo album in minutes, publish it and add and edit photos at any time.

8 April 2026
jAlbum logo

Reply from jAlbum

Thanks Adrian!

Rated 4 out of 5 stars

Missing "export to..."-Function

A solid tool, worth the money. Some offline-features s.a. "burn album to CD" or "export album to SD-Card" as autoplay/autorun file. This would be desirable and quite helpful to send albums on SD to family-members or friends.

12 April 2026
jAlbum logo

Reply from jAlbum

Thanks for the suggestions!

Rated 5 out of 5 stars

The Best

I've subscribed to jAlbum for many years now. It was the best photo album software around when I first subscribed and has improved tons since then! What's more, it continues to do so. Forget the rest, this is the best!

27 March 2026
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Reply from jAlbum

Blushing here :-). Thanks a ton David!

Rated 4 out of 5 stars

Jalbum on large folders with subfolders

Its easy to use, but for a large folder with subfolders of pictures it failed with a stack overflow error. I have to do the processing a folder at a time, and I had to flatten my folder stack. That allowed me to work around the problem. The html generated is fine for my photo web site. Jalbum eliminates my need to write python programs to process my photos, which saves me a lot of time. Bottom line, its a keeper.

26 March 2026
jAlbum logo

Reply from jAlbum

Thanks for your feedback. Do contact us at support@jalbum.net so we can resolve that StackOverflowError

Rated 5 out of 5 stars

Long-term satisfaction

I have been using jAlbum for many years, I am still satisfied.
I switched from Windows to MacOS, all without problems.

13 March 2026
jAlbum logo

Reply from jAlbum

Happy to hear this. Thank you Standa!

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