I ordered flowers as a gift for my wife for February 14. In the order I clearly provided delivery instructions explaining how to find my address, along with my phone number in case the courier... See more
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I ordered flowers to be delivered on the 22 December for Christmas. Big surprise, Interflora delivered the flowers on the 19th of December. Most likely the flowers will not look too good when Christ... See more
1. I chose one type of flowers and got absolutely different. Taking into account that it’s impossible to order flowers without checking availability at certain shop: bad website and bad service as a... See more
Easily done and quickly delivered. I saw a picture of the flowers and they were exactly as promised.
Company details
Contact info
Billingstadsletta 13, 1396, BILLINGSTAD, Norway
- 66857500
- kundeservice@interflora.no
- www.interflora.no
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Hasn’t replied to negative reviews
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I ordered flowers as a gift for my wife…
I ordered flowers as a gift for my wife for February 14. In the order I clearly provided delivery instructions explaining how to find my address, along with my phone number in case the courier needed clarification.
However, the courier delivered the flowers to a neighbor upstairs instead. They did not check who they were handing the order to, did not follow the delivery instructions provided with the order, and did not attempt to contact me by phone. As a result, the surprise for my wife was completely spoiled.
I contacted customer support by email to report the issue. They told that would contact the flower shop responsible for the delivery and investigate what had happened. Unfortunately, after waiting for about a month, no one reached out to me and no apology was provided.
Only after I sent a follow-up message did the company finally respond with an apology, explaining that my original email had somehow been lost.
Because of the poor handling of both the delivery and the subsequent customer support, I am leaving a one-star review. I cannot recommend this service.
I ordered flowers to be delivered on…
I ordered flowers to be delivered on the 22 December for Christmas. Big surprise, Interflora delivered the flowers on the 19th of December. Most likely the flowers will not look too good when Christmas comes around. Customer service response is that they do not guarantee delivery dates before Christmas and that this is stated in the t&c’s ….but there are limits. Q we
1 star service
1. I chose one type of flowers and got absolutely different. Taking into account that it’s impossible to order flowers without checking availability at certain shop: bad website and bad service as a result.
2. Other minor issues (bad communication, strange choice of substitute flowers)
Easily done and quickly delivered
Easily done and quickly delivered. I saw a picture of the flowers and they were exactly as promised.
Very god and fast Service,thank you
Ordered and delivered the same day
Ordered and delivered the same day! Flowers provided by the local flower shop. Very nice flowers.
No notification
I have not gotten any notification/information on wether the flowers got delivered. When ordering flowers for delivery it is the least of things to know wether they have reached the receiver.
The reason why you're not 5
The flowers arrived. The person loved them. Everything was almost perfect until the last detail. The chocolates delivered with the flower package were not what I ordered (because it ran out). We are in covid time, so I can also understand that supply may have been disrupted and stock has run out. What I don't find good is that I was only notified about it just a few hours before delivering, specially when I reserved it 3 days ahead.
This is the reason why you're not 5.
Perfect every time
Perfect every time, such a convenience when you live far from family.
God og rask levering
Great delivery and quality
Very nice roses and good service.
Flowers were not fresh and the pink…
Flowers were not fresh and the pink ones were obviously dried and I asked to change,
Still the new ones were not fresh. I could buy more fresh and way cheaper from grocery stores!
Excellent!!
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