Flowers were lovely. Delivered on the day after that requested due to a public holiday. There was no notification of this on the online booking, however they messaged after the order was placed. S... See more
Company replied
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Review summary
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Reviews shaping this summary
The flowers were just like the picture online. My mother sent a pic and they looked beautiful. No complaints at all about the flowers! When ordering online I ordered the Premium one which was $174... See more
Company replied
Happy overall. However not happy with the very plain (black ribbon) I would have preferred a brightly coloured bow to match the display. Perhaps customers could choose.
Company replied
I found the process of ordering to send flowers overseas complicated and fraught with difficulty. Very frustrating. The flowers were delivered on time but there was no message passed on. I wrote ou... See more
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Company details
Information provided by various external sources
Order flower delivery for all occasions from Australia's most trusted florist for local and international flower delivery. Get same day flower delivery in Australia on our range of bouquets, arrangements & hampers from only $44.50. Afterpay & zipPay av...
Contact info
Saint Edmonds Road 4-12, 3181, Prahran, Australia
- www.interflora.com.au
3.8
Great
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The fruit basket and flowers were beautiful
The fruit basket and flowers were beautiful,fresh and beautifully arranged.Excellent service and timely delivery
Very happy with my order.
Highly recommended 🌼🍇💐
5 September 2026
Unprompted review
Delivery never arrived
Ordered flowers on Thursday to be delivered on Saturday for my mums 70th. They wernt delivered. Very disappointed.
6 September 2026
Unprompted review
Reply from Interflora Australia
We’re so sorry. A 70th birthday is such a special milestone, and we can completely understand how disappointing it was to have Saturday come and go without the flowers you’d arranged for your mum.
We’d really like to look into what happened here. Please reply with your order number, or email it to quality@interflora.com.au, so our team can investigate and follow this up with you.
Quick and efficient delivery (within…
Quick and efficient delivery (within hours!) - recipient was very happy with flowers which were just as pictured.
3 September 2026
Unprompted review
Reply from Interflora Australia
Within hours – we love that! 🌸 It’s even better to hear the flowers looked just as pictured and, most importantly, that your recipient was so happy with them. Thanks for choosing Interflora to help make their day!
Highly reputable company I used them to…
Highly reputable company I used them to send flowers to a girlfriend of mine in the Netherlands she loved the flowers they were very beautiful gorgeous flowers.
1 September 2026
Unprompted review
Reply from Interflora Australia
Flowers have a wonderful way of making the distance between people feel a little smaller. 🌷 We’re so pleased we could help you send something special all the way to the Netherlands — and even happier to hear your girlfriend loved her beautiful flowers. Thank you for trusting Interflora to be part of the moment!
Thank you so easy
Thank you so easy, from choice of flowers, payment, delivery
1 September 2026
Unprompted review
Reply from Interflora Australia
We love hearing that! 💐 Choosing and sending flowers should be a pleasure, not a chore, so we’re delighted everything was easy from start to finish. Thank you for choosing Interflora — we hope the flowers brought plenty of smiles at the other end!
Beautiful
Beautiful, fresh selection of fruit beautifully presented — arrived on time and made a lovely gift. Great service from Interflora, highly recommend!
31 August 2026
Unprompted review
Reply from Interflora Australia
What a lovely review to receive! A beautiful gift, fresh fruit and everything arriving right on time — just as it should be. We’re delighted we could help you send something special, and really appreciate the recommendation. Thank you for choosing Interflora!
While the ordering process went well
While the ordering process went well, the arrangement delivered was not quite like the picture depicted on the website...
Subsequently, I have been chatting with the recipient, who was happy with the arrangement, so I am happy now too.. Thank you
27 August 2026
Unprompted review
Reply from Interflora Australia
Thank you so much for taking the time to update your review. We’re really pleased to hear that the recipient was happy with their flowers and that, in turn, you’re happy too. That’s ultimately what we hope for with every delivery.
We really appreciate you coming back to share the update, and thank you for choosing Petals.
I ordered flowers to be sent to Canada…
I ordered flowers to be sent to Canada the address was verified flowers were chosen payment made and a confirmation received - and then 4 days later I received an email saying that you were unable to proceed with my order as you didn’t have an agent in the area- my brother confirmed that he uses an interflora outlet in the town where I was sending to, so yes I am disappointed with the service
30 August 2026
Unprompted review
Reply from Interflora Australia
We’re very sorry to hear about your experience and completely understand your disappointment, particularly after your order had been accepted and confirmed.
We would really like to investigate what happened here, including why you were advised several days later that we were unable to fulfil the order. Unfortunately, we’re unable to identify your order from the information available with your review.
If you could please provide your order number here or contact our Customer Service team with your details, we would appreciate the opportunity to look into this properly and provide you with an explanation.
Thank you for bringing this to our attention, and please accept our apologies for the disappointment caused.
Excellent service as always
Excellent service as always. Beautiful display and delivered on time.
27 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for your wonderful feedback! We’re very happy to hear the flowers were beautifully presented and delivered right on time. We truly value your continued support and look forward to helping you again.
The flowers were not fresh and half dead I saw them myself!
The flowers were not fresh and half dead very disappointing even though I said something about it asking for a refund through PayPal the response was not taking responsibility for it offered a 15% discount on next order no thank you will not use Interflora again. The flowers were not fresh at all I saw them myself when I saw my daughter and I don't care what you thought they most definitely were not fresh at all!!!!
24 August 2026
Unprompted review
Reply from Interflora Australia
We’re very sorry to hear how disappointed you were with the flowers your daughter received and with the way your concerns were handled. We understand how frustrating it would be to feel that the quality of the flowers did not meet expectations and that the resolution offered did not adequately address your concerns. Your feedback is important to us, and we’re sorry that on this occasion your experience left you feeling let down. If you feel you need to reach out again please email our team at quality@interflora.com.au
Thank you for making the delivery so…
Thank you for making the delivery so quickly. My uncle had just passed away and I live 12k away. It was wonderful to be able to send my Aunty some beautiful flowers so that she knew I was thinking of her. And she loved them.
27 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for sharing this with us. We’re so pleased we could help you send your love and thoughts to your Aunty at such a difficult time, especially from so far away. It means a great deal to know she loved the flowers. Our sincere condolences to you and your family.
Easy process
Easy process, and my subsequent query was sorted quickly and without fuss.
26 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for your feedback! We’re glad you found the ordering process easy and that our team was able to resolve your query quickly. We appreciate you choosing Interflora and hope to assist you again in the future.
Excellent service
Always before the due time and the flowers always look amazing, I use them all the time
25 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for your continued support! It’s fantastic to hear that your deliveries consistently arrive on time and that the flowers always impress. We really appreciate you choosing Interflora time and again.
Excellent Service for sending Flowers…
Excellent Service for sending Flowers internationally. Very Efficient and fast service. Will use again in the future.
24 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for your fantastic feedback. It’s great to hear that you found our international flower delivery service efficient and straightforward. We’re grateful for your recommendation and look forward to helping you send flowers again in the future.
Slow process.
Slow process.
Order confusion.
Co-ordination weak from Australia to address in the UK, in my experience.
I am still waiting, after a several days, for my order to be completed as per our initial description.
18 August 2026
Unprompted review
Reply from Interflora Australia
We’re very sorry to hear about your experience. We understand how frustrating it is to be left waiting, particularly when there has been confusion and a lack of clear communication around your order. This is certainly not the level of service we aim to provide, and we apologise for the delays and inconvenience caused. We hope the outstanding issues with your order have now been resolved but if not please contact our customer service team.
Reply from Interflora Australia
Thank you for your kind feedback! It’s wonderful to hear the flowers arrived fresh and right on time. Thank you for taking the time to share your experience with us.
Flowers when you need them most….
We had an urgent need to send flowers following the passing of our dear friend in Western Australia. Inter flora provided options of choice at great prices and delivered promptly.
First class experience.
14 August 2026
Unprompted review
Reply from Interflora Australia
Thank you so much for your kind review. We’re very sorry to hear of the passing of your dear friend. We’re pleased we could make arranging and sending flowers at such a difficult time simple and that they were delivered promptly. We truly appreciate you taking the time to share your experience.
Happy overall
Happy overall. However not happy with the very plain (black ribbon) I would have preferred a brightly coloured bow to match the display. Perhaps customers could choose.
15 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for sharing your feedback. We’re so pleased to hear you were happy overall with your order. We also appreciate your comments about the ribbon and the suggestion of offering customers a choice of colour. Feedback like this is valuable and helps us look at ways we can make our gifts even more special.
I loved the flowers I got from…
I loved the flowers I got from Interflora, they're pretty, fresh, and smell wonderful!
15 August 2026
Unprompted review
Reply from Interflora Australia
Thank you so much for your lovely feedback! 🌸 It’s wonderful to hear that you loved your flowers and that they arrived looking fresh, beautiful and smelling amazing. We hope you enjoy them! 💐
I found the process of ordering to send…
I found the process of ordering to send flowers overseas complicated and fraught with difficulty. Very frustrating.
The flowers were delivered on time but there was no message passed on. I wrote out the message a number of times as I struggled through the process and that adds to the frustration that a message was not included in the delivery.
17 August 2026
Unprompted review
Reply from Interflora Australia
Thank you for your feedback. We’re sorry to hear that you found the ordering process frustrating, particularly after taking the time to enter your message several times. While we’re pleased the flowers arrived on time, we understand how disappointing it would have been for your personal message not to accompany them.
We’d really like to look into what happened with both the ordering process and the message on your order. Please get in touch with our Customer Service team with your order details so we can investigate this further for you.
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