EASYFLOWERS Reviews 

1,036
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers had a great experience with this company, consistently praising the overall service and helpful support. Active customers frequently discuss the seamless online ordering process, noting how exceptionally simple it is to arrange wonderful floral gifts. People deeply appreciate the very dependable delivery service that consistently brings joy and pleasant surprises to recipients on their special occasions. Some reviewers were not happy with unexpected delivery delays, missing items, and poor customer communication regarding the status of their urgent purchases. A few consumers also noted that certain floral arrangements occasionally looked wilted, significantly differed from the advertised pictures, or arrived incomplete.

What people talk about most

Product

Consumers find product to be positive, highlighting fresh and beautiful floral arrangements. Many reviewers... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, as experiences with delivery times vary... See more

Service

Reviewers mention positive feedback about service, highlighting an easy, fast, and reliable experience when... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight how easy it is to place purchases... See more

Quality

Users describe positive interactions with quality, noting that the arrangements are fresh, beautiful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a slight delivery problem but once I notified Easy flowers they sorted out and got the flowers. Wasn't the best looking flowers I've had made & delivered by you but in the past you've sent some lo... See more

Company replied

Rated 5 out of 5 stars

I have used Easy Flowers for Birthdays. Mother's Day and Condolences flowers. They are always delivered in the time frames I request and the price is perfect for the wonderful quality and size of the... See more

Company replied

Rated 5 out of 5 stars

I received a $30 voucher from easyflowers after a few months from ordering. I thought why not send some just for joy not an occasion… it ended up being such a blessing in disguise as my person had re... See more

Company replied

Rated 5 out of 5 stars

I had put in an order for a special friend in hospital. They didn’t have what I originally ordered but what was made was just as beautiful. I also added a card and chocolates. Definitely brightened up... See more

Company replied


Company details

  1. Florist
  2. Flower Delivery
  3. Flower designer
  4. Flower market

Information provided by various external sources

EASYFLOWERS is one of the largest and most reliable online florists in Australia. We work with hundreds of skilled florists delivering to almost every crack and crevice of this great southern land. We're lucky enough to create genuine, every day emotional connections for our amazing customers.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(1,036)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I sent flowers to a very dear friend…

I sent flowers to a very dear friend that has lost her husband only a day before the flowers sent made her feel a little happier and felt loved she commented how beautiful they were . Thank you for making life a little better

11 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your beautiful feedback Chri. We are so sorry for your friend’s loss, but we are truly glad the flowers could bring her a little comfort and happiness during such a heartbreaking time. It means so much to know they helped her feel loved and cared for.

We look forward to helping you again next time.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

I found easyflowers a very professional…

I found easyflowers a very professional company to do business with. The service was easy, fast and the quality of the flowers and gift sent was very well received and appreciated. I will use this company again and I recommend it completely.

24 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Cheryl.

We are so happy to hear that everything was easy and seamless, and that the flowers and gift were so well received.

It means a lot to know we could help make someone’s day a little more special.

We really appreciate your recommendation and look forward to helping you again.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Flowers arrived on time

Flowers arrived on time , lasted for ages and made our aunt very very happy

19 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you for sharing Kaye. We are so glad to hear the flowers arrived right on time, lasted beautifully and most importantly, brought so much happiness to your aunt.

That’s exactly what we love to hear. Thank you for choosing us to help make her day extra special.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Fantastic service

With relatives living interstate they make it so easy and affordable to send flowers to show our love on their special days.The flowers were absolutely beautiful! Very happy with quality and price of the arrangements. Great communication around availability of flowers and the final product exceeded my expectations. Would highly recommend their services and will be a returning customer in the future.

4 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for such thoughtful feedback. We love hearing that we can make it a little easier to send some love to family, even when they are interstate.

We are so pleased the flowers turned out beautifully and that you were happy with both the quality and value. It’s also lovely to hear our communication helped keep you updated along the way.

We really appreciate your support and can’t wait to help you send more special moments in the future.

Warmest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering
Quick Delivery
Great quality products

6 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for taking the time to leave us such lovely feedback Linda. We are thrilled to hear everything was nice and easy from placing your order through to receiving your flowers.

It’s wonderful to know you were happy with the quality and delivery. We really appreciate your support and hope we can help you again soon.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

I have used Easy Flowers many times

I have used Easy Flowers for Birthdays. Mother's Day and Condolences flowers. They are always delivered in the time frames I request and the price is perfect for the wonderful quality and size of the arrangements. The service and communication is also elite. I love the messaging and recurring address options in the customer interface. The vouchers are a bonus too! Highly recommend Easy Flowers.

13 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Belinda. It really means a lot to hear that you have trusted us for so many special occasions, from birthdays and Mother’s Day to sending condolences.

We are so glad you have been happy with the quality, service and delivery, and it’s wonderful to hear that you are enjoying the features on our website too.

We truly appreciate your continued support and recommendation and we can't wait to help you again soon.

Warmest regards,
EASYFLOWERS

Rated 1 out of 5 stars

Took my money

Took my money, didn't complete the contract.
Never again.

22 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Hi Stephen,

Thanks for your time on the phone earlier and for giving us the opportunity to listen to your feedback.

We’re very sorry for the delivery complications with your order and appreciate you taking the time to speak with us. We have now processed a full refund for your order.

We sincerely apologise for the disappointment caused and for being unable to fulfil your order on Saturday as expected.

Warmest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Extremely Happy Customer

I had put in an order for a special friend in hospital. They didn’t have what I originally ordered but what was made was just as beautiful. I also added a card and chocolates. Definitely brightened up her stay in hospital. I’m in Victoria and to organise the delivery to Wodonga Hospital was so easy to do online. Made it so less stressful for me considering I’m 4 hours away. Highly Recommend and I would definitely order again. I’m a very happy customer 😊

29 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Michelle. We are so happy to hear we could help make your friend's hospital stay a little brighter. While we are sorry your original choice wasn't available, we are delighted the replacement arrangement was just as beautiful and that the flowers, chocolates, and card brought a smile to her day.

It means so much to know we could make the process easy and stress-free for you, especially from 4 hours away. Thank you for your kind recommendation and for trusting us with such a special delivery. We truly appreciate your support and can't wait to help you again in the future.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Omg easyflowers is the best

Omg easyflowers is the best. I have used them a few times now and they never disappoint. Flowers are fantastic and delivery smooth. Thank you

1 August 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your wonderful feedback Rebecca. It truly means so much to hear that we have been able to make each experience a great one. We are so glad you have loved the flowers and that delivery has been smooth every time. Thank you for choosing us again and again.

We can't wait to help you again next time.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

It was so easy to order online with…

It was so easy to order online with secure payment. My daughter loved the arrangement and as I live 400kms away it was nice to have a reliable vendor prepare and deliver the flowers for me as a surprise for my daughter's birthday. She loved the flower arrangement.

23 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Hi Liz,

Thank you so much for your lovely feedback. We are so happy to hear the ordering process was easy and secure, and that your daughter loved her birthday flowers. Being able to help you celebrate such a special occasion from 400km away means a lot to us. Thank you for trusting us to deliver your surprise, and we hope we can help you create many more special moments in the future.

Warmest regards,
EASYFLOWERS

Rated 1 out of 5 stars

Disappointing … won't use again

Bad experience...luckily it was a surprise gift and not for a specific occasion, otherwise the disappointment would have been worse....

I don't know what the product would have looked like , as my order never got delivered. Had ordered 2 days before expected delivery day.
Offered full refund after reason given of family emergency, 2 days after expected delivery day...
Sorry, but just not good enough.
Obviously I won't be a returning customer......

25 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Hi George,

We sincerly apologise to hear about the disapointment caused with your order.

If you could kindly provide your order number, we will look into this for you.

Thanks
EASYFLOWERS

Rated 5 out of 5 stars

A Seamless Experience When It Mattered Most!

I couldn’t be happier with the service from Easy Flowers. I needed to order sympathy flowers at the last minute for my sister-in-law’s uncle who had passed away, and the whole process was incredibly easy and stress-free.

The flowers, along with the card, were delivered the very next day as promised. My sister-in-law was genuinely shocked and so grateful to receive such a beautiful gesture during such a difficult time.

Thank you, Easy Flowers, for making what was a very upsetting occasion just a little bit easier. Your reliable service and seamless delivery meant so much, and I truly appreciate the care and professionalism you showed. I would highly recommend your service.

10 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your beautiful feedback and for taking the time to share your experience Jess.

We are so sorry for your family's loss, and we are honoured we could help you send a thoughtful gesture during such a difficult time. It means so much to hear that the flowers brought some comfort to your sister-in-law when she needed it most.

Thank you again for your kind words and recommendation. Wishing you and your family comfort during this difficult time.

Warmest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Simple easy to navigate website

Simple easy to navigate website. Extensive range for every occasion and price point. Quick response to queries. Overall fantastic experience. 100% recommended

11 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your wonderful feedback Lia.

We are so pleased to hear you found our website easy to use and enjoyed the wide range of options available. It's also great to know our team was able to respond to your queries quickly and help make your experience a positive one.

Thank you for your recommendation and for choosing us. We truly appreciate your support and hope we can help you celebrate many more special moments in the future.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Picture perfect

I've used the services of Easy Flowers several times across local & interstate orders
The quality of flowers is always high, as per the online examples and the communication is thorough & timely

24 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely review Wendy.

We are so happy to hear you have had such great experiences with us, both locally and interstate. It's wonderful to know the flowers have consistently matched your expectations and that our communication has made the process easy and enjoyable.

Thank you for choosing us time and time again. We truly appreciate your continued support and look forward to helping you brighten someone's day again soon.

Kindest regards,
EASYFLOWERS

Rated 1 out of 5 stars

Unfortunately my experience with Easy Flowers was horrible

Unfortunately my experience with Easy Flowers was horrendous and if I could give half a star I would !!
I chose what should of been a beautiful arrangement of flowers, instead I received what looked like something thrown together with a ribbon wrapped around it, To further add to my insult, when I approached the company about my disappointment, I had a very unprofessional and unempathetic lady offer me a $17 refund for $120 bunch of wilted flowers

Wrong answer, what I wanted was the flowers to be resent that I thought i was getting in the first place.
My sister lost someone very close and my family wanted to make her feel loved at this very sad time.
I.chose easy flowers to represent this through a beautiful array of flowers, what a shame they didn't provide that !!
If you want to show someone you love them, DO NOT USE EASY FLOWERS

24 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Hi Shelley,

We sincerely apologise to hear about the disappointment caused with your order.

If you could kindly provide your order number, we will look into this straight away for you.

Thanks
EASYFLOWERS

Rated 5 out of 5 stars

Easy flowers made easy !

Online functions and the ease of selection and purchase have been easy to navigate. Delivery has been on time and contact made with courier to recipient if required. Thank you!🙏🏼

7 July 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Philip.

We are so happy to hear you found our website easy to use and that your ordering experience was smooth from start to finish. It's wonderful to know your delivery arrived on time and that our courier kept in touch with the recipient when needed.

Thank you for choosing us, we really appreciate your support and hope to help you again soon.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Thank you for delivering such wonderful…


Thank you for delivering such wonderful flowers to my daughter's new business. Delivery was spot on, on time and enjoyed by the recipient...ordering from the UK to an Australian address could not have been easier...I am more than happy with the service..thank you so much.

29 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thanks so much for your lovely feedback Glyn.

We are so happy to hear your daughter loved her flowers and that they arrived right on time to celebrate such a special milestone. It's wonderful to know that ordering all the way from the UK was such an easy and smooth experience.

Thank you for choosing us, we truly appreciate your kind words and hope we can help you send more smiles soon.

Warmest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Happy customer

The article arrived on the day I indicated. I did not see it, but checked and the recipient was very happy.
Thank you. Very satisfied.

27 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Zoe.

We are so pleased to hear everything arrived on the day you requested and, most importantly that your recipient was so happy with their gift.

It means a lot to know you were satisfied with your experience. Thank you for choosing us and we look forward to helping you again next time.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

Excellent arrangement and service

18 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your lovely feedback Leanne.

We are so happy to hear you were pleased with both the arrangement and the service. It means a lot to us that you took the time to share your experience, and we hope we can help you make someone's day again soon.

Kindest regards,
EASYFLOWERS

Rated 5 out of 5 stars

I have dealt with Easy Flowers for a…

I have dealt with Easy Flowers for a number of years and each one of my recipents have been delighted with the flowers. When my friend/family member receives flowers, they take a photo and send to me. That way I know that Easy Flowers through their wide-spread network of Florists have excelled in sending the flower arrangement. I will continue to use Easy Flowers whenever I need to.

23 June 2026
Unprompted review
EASYFLOWERS logo

Reply from EASYFLOWERS

Thank you so much for your wonderful feedback Happy. It means so much to know you have trusted us for so many years. We are so delighted your friends and family have loved their flowers, and how lovely that they send you photos so you can share in the moment too. Thanks again for your ongoing support and we can't wait to help you brighten many more special occasions.

Kindest regards,
EASYFLOWERS

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