iCanvas Reviews 

57,892
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the artwork, often noting products look even better in person with vibrant colors and clear photographic detail. Many appreciate the wide selection of unique art and available sizes, finding the ordering process easy. People also highlight excellent customer service, describing staff as helpful and responsive. However, some customers noted concerns about product quality, including unfinished frames, loose canvases, or prints with debris, and items arriving damaged due to delivery mishandling or insufficient packaging. A few people also found the provided hanging methods inadequate, and some reviewers were dissatisfied with customer service, mentioning being advised to fix damaged products themselves.

What people talk about most

Product

People report positive experiences with product quality, often praising the high quality of canvas art,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of the canvas art and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely arrival of their... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the wide selection of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more

Company replied

Rated 5 out of 5 stars

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more

Company replied

Rated 5 out of 5 stars

I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more

Rated 5 out of 5 stars

This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Art supply shop
  3. Home Furniture Shop
  4. Homewares Shop

Written by the company

iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com


Contact info

Art That Gets Your Heart.

Licensed artists featured on quality prints at iCanvas.com

4.7

Excellent

TrustScore 4.5 out of 5

58k reviews

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4.7

All reviews

(57,892)

1,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service

Unfortunately, the mailing box got wet so there are some white spots on top part of canvas. When I contacted ICanvas, they responded timely and offered replacement or store credit. Good customer service. I just suggested they wrap their paintings in plastic for mailing.

10 July 2026
Rated 5 out of 5 stars

The colors in my painting were vivid…

The colors in my painting were vivid and it was perfect for the little scene I composed with my little cottages in front of the village Santa was flying over. The fit was perfect and I’m glad there were a choice of sizes.

12 July 2026
Rated 5 out of 5 stars

Quality Product

Canvas arrived exactly as I ordered. The turn around time was great and so is the quality of the print. As a retired owner of a digital print shop, I know quality when I see it!

11 July 2026
Rated 5 out of 5 stars

Next time I'd like a guesstimate as to…

Next time I'd like a guesstimate as to how long it will take to receive my special order an old picture of mine with my first horse friend. It would make the waiting easier and I could mark the caledar with your guesstimate between one date and another.

8 July 2026
Rated 1 out of 5 stars

I wouldn't purchase from iCanvas again...

I wouldn't purchase from iCanvas again. I ordered an item that didn't work, and when I went to return it, I found they make you pay for the return, even after admitting they weren't clear on their policy about this and that they were updating it AFTER getting my feedback, but they still wouldn't honor the fact that what they had there now was misleading - "original shipping fees paid on the order are non-refundable" - and only tell you "Customers who wish to return their orders are responsible for the cost of shipping the return" once you tell them you want to return it. Then they tell you this, "we discovered that an important detail had been unintentionally omitted from our FAQs. While this is a relatively new policy, we unfortunately overlooked adding that customers are responsible for the cost of return shipping. That was our oversight, and we recognize that we did not provide the transparency you deserved." yet still only push for a store credit or exchange, even knowing they are in the wrong. They do this because it's cheaper for you to take a hit on the artwork than pay over $100 (mine was going to cost $116 )to return it. Horrible company, unclear policy and terrible response to what happened. Never again.

29 June 2026
Unprompted review
iCanvas logo

Reply from iCanvas

Hi Alissa,

We appreciate you taking the time to share your detailed feedback regarding your recent experience with our return policy and customer service. We understand your frustration and disappointment with the situation, especially concerning the cost of return shipping and the clarity of our policies.

We recognize that our communication regarding return shipping responsibilities was not as transparent as it should have been, and we acknowledge our oversight in this matter.

Your feedback is invaluable as we continuously work to improve our policies and ensure they are clearly communicated to all our customers. We are actively reviewing and updating our policies to prevent similar misunderstandings in the future, aiming for complete clarity and fairness.

Nicole
iCanvas

Rated 5 out of 5 stars

Amazing Artwork

The artwork was just as it was pictured online. In fact, the colors are much more vibrant and deep in person. Definitely high-quality canvas art. I love my artwork from icanvas, I will be purchasing more in the future.

11 July 2026
Rated 5 out of 5 stars

Picture is beautiful

Picture is beautiful. Very nicely done.

10 July 2026
iCanvas logo

Reply from iCanvas

Hi Susan,

Thank you so much for your kind words! We're thrilled to hear that you think your picture is beautiful and that you're pleased with the quality. It means a great deal to us that you chose iCanvas for your artwork. We hope it brings you joy every time you see it. Thank you again for your support!

Nicole
iCanvas

Rated 5 out of 5 stars

Very good package arrived in great condition. Thank you

The package arrived I damaged and in great condition. Thank you

9 July 2026
iCanvas logo

Reply from iCanvas

Hi Robbie,

Thank you so much for your wonderful review! We're so happy to hear that your artwork arrived safely and in great condition. We take great care in packaging every order, so it's wonderful to know it reached you just as intended.

We truly appreciate your support and hope you enjoy your new artwork for many years to come. Thank you for choosing iCanvas!

Nicole
iCanvas

Rated 5 out of 5 stars

Just as advertised

Just as advertised. Very pretty canvas and well made.

9 July 2026
iCanvas logo

Reply from iCanvas

Hi Deb,

Thank you for your wonderful review! We're so glad to hear that your canvas was just as advertised and that you're happy with both its appearance and quality. Knowing that you found it beautiful and well made means so much to us.

Thank you for choosing iCanvas. We hope you enjoy your new artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Prompt service ,the item is stunning

Prompt service ,the item is stunning, it's what I envision to be stunning!

7 July 2026
iCanvas logo

Reply from iCanvas

Hi Robert,

Thank you so much for your wonderful review! We're thrilled to hear that your artwork arrived promptly and that it was exactly what you envisioned. Knowing you find it stunning truly makes our day!

We sincerely appreciate your support and thank you for choosing iCanvas. We hope your new artwork brings you joy for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Love the quality of the artwork

Love the quality of the artwork

6 July 2026
iCanvas logo

Reply from iCanvas

Hi Kathy,

Thank you so much for your kind review! We're delighted to hear that you love the quality of your artwork. Providing beautiful, high-quality pieces is what we strive for, and it's wonderful to know we met your expectations.

We truly appreciate your support and thank you for choosing iCanvas. We hope you enjoy your artwork for many years to come!

Nicole
iCanvas

Rated 4 out of 5 stars

Pretty pic. Could have been stretched tighter

I really like the picture. It fits great on the breakfast room wall. I only gave it four stars because the canvas itself is not as tightly stretched as I think it should have been however I’m not going through the process to return it .

9 July 2026
iCanvas logo

Reply from iCanvas

Hi Judi,

Thank you so much for your thoughtful review! We're delighted to hear that you love the picture and that it's a perfect fit for your breakfast room.

We're sorry to hear the canvas wasn't stretched as tightly as you expected. We truly appreciate you sharing this feedback, as it helps us continue to improve our quality. If the canvas ever becomes looser over time, it can often be re-tightened using the included stretcher keys.

Thank you again for your support and for choosing iCanvas. We hope you enjoy your new artwork for years to come!

Nicole
iCanvas

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