Banner for HotDoors.co.uk

HotDoors.co.uk Reviews 

3,424
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the items fit perfectly and completely transform their spaces with minimal hassle. People consistently appreciate the helpful support staff who patiently guide them through measurements, color matching, and custom orders. Some reviewers were not happy with the delivery process, mentioning a lack of notice, wet packaging, and poor box conditions. Consumers also experienced occasional transit damage to items or minor delays when receiving their shipments. Others encountered strict return policies or discontinued product lines when attempting to complete secondary home renovation projects.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, perfect fit, and great value.... See more

Quality

Customers consistently note positive experiences with quality, praising the well-built and excellent finish... See more

Delivery service

People report positive experiences with delivery service, highlighting that items generally arrive quickly... See more

Service

Reviewers highlight positive aspects of service, noting a seamless and efficient experience from start to... See more

Order

Users describe positive interactions with order, highlighting the easy-to-use ordering system and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish they could not have been more helpful. Right at the start they helped me understand size of drawers and doors so I was confident in my order. Unfortunately, there were some proble... See more

Rated 5 out of 5 stars

I have not received goods yet as have only just put in the order. However, on helpfulness, knowledge, prompt attention, I cannot fault them. Especially Scott. If the goods are anything like the servic... See more

Rated 5 out of 5 stars

The Hotdoors team were very helpful and friendly in helping choose the right kitchen style, placing the order and then helping to resolve some after-sales issues without any drama. Scott helped on t... See more

Rated 5 out of 5 stars

We were facing £400 to replace two kitchen cupboard doors quoted by a local business near us in Broadstone. Safe to say Hotdoors have provided 2 superior doors and saved us £100’s in the process. All... See more


Company details

  1. #40 of 137 best companies in Kitchen supply shop
  2. #48 of 228 best companies in Bedroom furniture shop
  3. #1 of 5 best companies in Cabinet Shop
  4. #12 of 64 best companies in Door supplier
  5. #50 of 244 best companies in Home improvement shop
  6. #9 of 26 best companies in Kitchen Renovator

Written by the company

Hotdoors is one of the UK's leading online suppliers of replacement kitchen and bedroom doors, complete kitchens, units, worktops and matching components. Whether you're replacing a single damaged cabinet door or planning a complete kitchen renovation, we offer an extensive range of high-quality products, including made-to-measure doors, drawer fronts, units, worktops, plinths, cornice, pelmets, end panels, handles and accessories. As an internet-based company, we keep our prices competitive while providing the personal service you'd expect from a local business. Our friendly and knowledgeable team is always on hand to offer advice, answer questions and help you choose the right products for your project. If you'd prefer to see our products in person, you're also welcome to visit our Hertfordshire showroom by appointment. At Hotdoors, we're committed to quality products, competitive prices and exceptional customer service. Whether you're a homeowner, landlord, kitchen fitter or property developer, we're here to help transform your kitchen or bedroom—from one replacement cabinet door to complete kitchens and bedrooms.

Hotdoors | Kitchens, Bedrooms & Replacement Doors

Written by the company

From One Cabinet Door to Complete Kitchens & Bedrooms
Whether you're replacing a single cabinet door or designing a complete kitchen, Hotdoors offers replacement doors, made-to-measure solutions, kitchen units, worktops and matching components—all backed by friendly expert advice.

The Hotdoors Promise

Quality products. Honest advice. Friendly service. Every order matters..

Quality products. Honest advice. Friendly service. Every order matters..
At Hotdoors, we're committed to providing quality products, expert advice and friendly customer service. Whether you're replacing a single cabinet door or planning a complete kitchen, we're here to help from your first inquiry through to delivery.

Contact info

Promotion box for HotDoors.co.uk

Transform Your Kitchen for Less

Replacement Doors, Kitchens, Worktops & Expert advice

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,424)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!

From start to finish they could not have been more helpful. Right at the start they helped me understand size of drawers and doors so I was confident in my order. Unfortunately, there were some problems with the delivery company and some of the doors arrived with damage (nothing major but damage all the same). The team at hotdoors sent new doors multiple times until everything arrived in perfect condition at no cost to myself. Really good customer service and the final product looks really good

13 August 2026
Rated 5 out of 5 stars

Happy repeat customer

The doors arrived as expected and were a perfect match to the existing kitchen .they are extremely good quality and are packedged very well to avoid damage but the main reason to use hot doors is the quality .

13 August 2026
Rated 5 out of 5 stars

Review of service and assistance

I have not received goods yet as have only just put in the order. However, on helpfulness, knowledge, prompt attention, I cannot fault them. Especially Scott. If the goods are anything like the service I will be very happy.

13 August 2026
Rated 5 out of 5 stars

Seamless service, very helful

Seamless service, helped me find the right door and colour matching. A task I thought might take a few weeks to resolve was resolved in one visit. Aftercare checks and advise tgrough tge process.

4 August 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thank you for your fantastic 5-star review. We're delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates our team to continue providing the best service possible. Thank you for choosing us!
The Hotdoors Team

Rated 1 out of 5 stars

Doors arrived 5 days late

Doors arrived 5 days late and only came when I phoned twice. I asked for a partial refund but have heard nothing since. I had to pay my builder as he was ready to fit them but we had to wait to 10 working days.

3 August 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

We’re sorry to hear about the frustration caused by the delay and appreciate you taking the time to share your experience.

Your items were received on the 8th Working day. Our standard delivery time-frame is typically 3–5 working days, although occasionally unforeseen circumstances can cause delays. We understand that delays can be particularly inconvenient when you have a builder booked and ready to install the doors.

Rated 5 out of 5 stars

Helpful prompt delivery

Helpful prompt delivery. Defiantly recommend .

23 July 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thanks so much for the 5 stars! ⭐ We're really pleased to hear you had a great experience. We truly appreciate your support and taking the time to leave us a review.

Rated 5 out of 5 stars

RESENT

WHY should this firm have to do anything special for me ? They are set to be a specialist firm selling its wares - which is what it did, the people were friendly, polite and most helpful- they even made a sales.
What resent is this intrusion.

30 July 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thank you for your kind review.

Kind regards,
The Hotdoors Team

Rated 3 out of 5 stars

Order delivered in good time but the…

Order delivered in good time but the colour was wrong - sent ‘cashmere’ instead of ‘pistachio’ (light sage green) Did include small 4”x4” colour samples incl pistachio, but we would have liked the correct colour door really.

29 July 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thank you for taking the time to leave a review. Unfortunately we cannot stock all 36 doors from this range in all of the 59 colours they are available in. We therefore send the door of choice so you can see the quality of the door, along with the colour swatches.

If there is anything we can help you with now you have received your samples please feel free to get in touch.

Kind regards,
The Hotdoors Team

Rated 5 out of 5 stars

Fast delivery .good quality doors

Fast delivery .good quality doors. Colour perfect very happy i would definitely recommend the company hot doors to anyone

28 July 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

We appreciate you taking the time to leave feedback. We are happy to hear you were pleased with the service and that you would recommend us!

Kind regards,
Hotdoors

Rated 5 out of 5 stars

Very helpful and friendly advice…great…

Very helpful and friendly advice…great service… this is the second time I have purchased doors … all fitted perfectly and delivered in just a couple of weeks… would definitely recommend this company … can’t praise them enough

23 July 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thank you for taking the time to leave us such a fantastic review! We're delighted that you were happy with our service. Your feedback is greatly appreciated by the whole team.
Hotdoors

Rated 5 out of 5 stars

13 custom built doors to replace old…

13 custom built doors to replace old Ikea style in a rental property - all fitted perfectly. Big relief. Well built and arrived in good condition. Very pleased great service highly recommended.

26 May 2026
HotDoors.co.uk logo

Reply from HotDoors.co.uk

Thank you for your wonderful 5-star review! We're so pleased to hear you had a great experience. We really appreciate your support and kind feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look