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Healthy Directions Reviews 

1,993
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 638 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them beneficial for their health and well-being. Consumers frequently highlight the high quality of the supplements, noting their effectiveness and good ingredients. People appreciate the consistent positive impact of the company's offerings. However, some customers noted issues with delivery services, experiencing significant delays in receiving orders, with some shipments taking weeks. Concerns were also raised about pricing, including high shipping costs and unexpected increases, especially with auto-refill programs. A few people expressed dissatisfaction with auto-shipment practices, feeling misled or having difficulty managing recurring orders.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and efficient,... See more

Quality

Customers consistently express satisfaction with product quality, with many stating they will continue to... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising the quick and timely deliveries, good... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I select the automatic refill I want the price to be the same as the sale price that I'm currently buying. I have no way of knowing if Healthy Directions is continuing to jack up the price during... See more

Company replied

Rated 4 out of 5 stars

I like the products and have used Forward Plus for over 20 years. I especially like that they are packed together so it's easy when I travel. The orders usually arrive in about a week. But I was d... See more

Company replied

Rated 4 out of 5 stars

Daily Advantage supplement is a great product. Recent price increase was predictable. Better to have reached out personally in advance of the change.

Company replied

Rated 4 out of 5 stars

The order processing is very good along with the products, but the shipping provider is doing a poor job of getting my product in a timely manner. The last order took 17 business days to get to me. A... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition
  3. Health and beauty shop

About Healthy Directions

Written by the company

For over 30 years, Healthy Directions has been a leading provider of premier doctor-formulated and approved nutritional supplements, products, and expert natural health guidance. Our goal is simple: to help you lead a happier, healthier life. We never compromise on the quality of our ingredients or manufacturing, so you know you’re getting the best possible products that are safe and effective.

Our Doctors
Our nutritional supplements were developed by highly credentialed doctors, including Julian Whitaker, MD, Stephen Sinatra, MD, Dr. Drew Sinatra, Joseph Pergolizzi, Jr., MD., Dr. David Williams, Dr. Briana Sinatra, Dr. Ken Redcross, and Dr. Kulreet Chaudhary, each with specific areas of expertise and extensive knowledge of nutrition. Their passion for being able to give their patients safe and effective options led to the creation of our research-backed nutritional supplements.

Nutritional Supplements
Our formulas provide serious support for specific health conditions by combining scientifically researched key ingredients in optimal doses and delivery forms to achieve real health results. We offer a wide array of nutritional supplements including customer favorites Berberine GlucoGOLD, Vision Essentials Ultra, Instaflex Advanced, and Omega Q Plus MAX.

Top-Notch Science & Quality
We have a full team working with our doctors on research, formulation, and quality assurance. They rigorously screen all raw materials for purity, potency, and safety, and test finished goods to certify that what’s on the label is what’s in the bottle, guaranteed. We have our own state-of-the-art cGMP and NSF registered manufacturing facility in pristine West Valley City, Utah.

Triple-Testing Philosophy
Our health solutions offer superior product quality, grounded in our Triple-Testing Philosophy™, that ensures what you are putting into your body is great for your health.

Visit healthydirections.com to see our full line of nutritional supplements.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(1,993)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The products are good, service not so much.

The products are good, the customer service is messed up. Initially I ordered the OccuGold trial back in Feb 2026. I liked the product and it's helped with my vision blurriness and night issues.

My husband also wanted to try the product but I didn't want to have him order under my email since I didn't want his payment information saved with my account. We ordered a trial order for him under his pay and email account in early March 2026. He didn't think the product helped at all so we asked for his account to be cancelled.

In the meantime, I placed a Refill & Save order on my account (or so I thought), somehow it ended up tied to his account. We called and the customer service rep walked me through changing the account email to my email. In doing so, it's screwed up my account and now I can't see my Order History nor my Refill & Save subscriptions. Today, a different customer service agent said there's no way to clear this up. I've worked customer service in the past and unless the agent just doesn't want to fix it, there's always been a way to move the data from one account to the correct account. Apparently, they choose not to.

21 July 2026
Unprompted review
Healthy Directions logo

Reply from Healthy Directions

Thank you for bringing this to our attention and we’re sorry to hear that you didn’t have a great experience with our service. We strive for top notch customer service, and this falls short of our expectations. If you would be so kind as to contact us at customerserviceescalations@healthydirections.com or 1-888-349-0397 regarding this experience, we would like the opportunity to make this right.

Rated 5 out of 5 stars

i have been client with the company…

i have been client with the company in the past and always their service was excellent.

17 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience with our customer service team. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

It was easy….

18 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience with our website. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

I had a excellent experience

I had a excellent experience
Very good service I'm very happy
Thank you

9 October 2025
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

Site easy to use

Site easy to use! thanks!

15 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience ordering on our website and are pleased with our product selection. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 3 out of 5 stars

Once again love these products but am…

Once again love these products but am so over the prices from one time purchase to refill and ship. I prefer to order as I need them and decide when to buy. I also stopped all of their mailings which came every week with no price change unless you refill and ship. Because of product quality I will continue to order them.

14 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for bringing this to our attention and I am sorry to hear that you were unhappy with your experience. We sincerely apologize for the inconvenience this may have caused. Any product that is newly enrolled in a Refill & Save subscription is considered a new program and is subject to the offer terms at that time. We have various types of offers throughout the year and your subscription price is determined based on the offer you responded on at the time you started that particular subscription. We are always willing to work with our customers should they see a better offer and price match their subscription. But unless you make us aware that the price you are paying is higher than another offer you have received, there is no way for us to know that. We are happy to offer you a competitive price should you want to continue with that product. If you have any questions or other concerns regarding our Refill & Save program, please email us at customerservice@healthydirections.com or call us at 1-800-665-9737 and our dedicated team will be more than happy to assist.

Rated 3 out of 5 stars

Watch those prices!!

Pricing changes when you leave their site and come back. It will increase by $15-20 a bottle sometimes. You need to clear your cache or reboot your phone. This causes a total increase of $100-150 in prices for a complete order if you don’t watch. They like to raise the prices up and then you think you’re getting a good deal at 50% off. It’s a racket they use for business, I get it. A watchful consumer is needed when purchasing supplements.

14 July 2026
Healthy Directions logo

Reply from Healthy Directions

We sincerely apologize for the inconvenience you experienced using our coupons. We will send this feedback over to our marketing team. In the meantime, if you have any further questions or concerns regarding coupons, please email us at trustpilotcs@healthydirections.com or call us at 1-888-349-0397.

Rated 1 out of 5 stars

Shady Customer Service

They charged me for a product that I had already cancelled. They are also are witholding my money. I called and they claimed that it was a hold and they asked me to prove that it was a charge, and I did that. Up to this day they still haven’t sent me my refund. Don’t do business with this place because they are scammers and liars of the worst kind. All this happened as of June 17th os 2026. Rachel, Nancy and Carlos all should be dired for conducting business in this way. Nasty people

17 June 2026
Unprompted review
Healthy Directions logo

Reply from Healthy Directions

Thank you for bringing this to our attention and we’re sorry to hear that you didn’t have a great experience with our service. We strive for top notch customer service, and this falls short of our expectations. If you would be so kind as to contact us at trustpilotcs@healthydirections.com or 1-888-349-0397 regarding this experience, we would like the opportunity to make this right.

Rated 3 out of 5 stars

Magnesium (as magnesium oxide)

Magnesium (as magnesium oxide)
Magnesium (as oxide, asorbate)
They market “premium ingredients,” but the magnesium in both products I use is magnesium oxide (one is listed as magnesium (oxide, ascorbate), the other as magnesium oxide. Oxide is generally considered a lower-absorption magnesium form than options like citrate or glycinate, so I wouldn’t call the magnesium here truly “premium,”

12 July 2026
Unprompted review
Healthy Directions logo

Reply from Healthy Directions

Thank you for bringing this to our attention and we appreciate your feedback. For any further questions or concerns regarding this, please feel free to contact us at trustpilotcs@healthydirections.com or 1-888-349-0397 and we will be more than happy to assist.

Rated 5 out of 5 stars

Healthy directions has kept me healthy…

Healthy directions has kept me healthy and strong throughout the years. I really appreciate the great products that are available. Thank you for your effort and always good service.

9 October 2025
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are happy to hear you are pleased with our products. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 4 out of 5 stars

Getting started was a little difficult…

Getting started was a little difficult but finally made it.

11 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

All Dr. Stephen Sinatra products seem good.

All Dr. Stephen Sinatras products seem to be Very good and work Very well for me.
I have been using these products (Heart Healthy Multivitamins for Men and Omega Q Plus Max) for a long time now.

9 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience regarding your upgrade. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 1 out of 5 stars

NOT A HEALTHY DIRECTION

I had never heard of this site until they hacked my PayPal account & charged my account $81.
Don't even know what the product is. I assume it's for whatever they stole the $81. for
This is NOT a healthy direction for them! 👎

2 July 2026
Unprompted review
Healthy Directions logo

Reply from Healthy Directions

We apologize for any confusion regarding one of our offers. For clarification, if you take advantage of our trial offer, you will receive a 14-day trial size bottle of our product for just the cost of shipping and processing when you sign up for our popular subscription program.

To ensure you don't go a day without your product, we will automatically send you a full month's supply 18 days after your subscription has been activated. You may cancel before day 18 for no additional charges. You must agree to the billing terms prior to submitting your order. We also provide these terms in your order confirmation email.

We hope this clarifies any confusion. If you have any other questions regarding this, please feel free to reach out to contact us at trustpilotcs@healthydirections.com or 1-888-349-0397.

Rated 5 out of 5 stars

Easy to do

It waas easy to do.

8 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

Fast and easy ordering online

Fast and easy order

6 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are glad to hear you had a great experience ordering on our website and are pleased with our product selection. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

Healthy Directions - healthy mind and healthy body!products…

I have used Healthy Directions products for many years especially the Omega Series which has and remains beneficial to my health - running long distance is my exercise escape. It is one thing to have good products; it is an icing on the cake to have customers support when the need arises. Ceasar, was awesome today!

3 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 3 out of 5 stars

Have great products --BUT Watch Out???

Have great products, but their promotions use a "semi-bait and switch" method to lure one into doing "send every so many months". This is not right and is taking advantage of elderly (myself) customers. Bait with low prices then up price IF one does not agree to sending every so many months. You should be ASHAMED.

5 July 2026
Healthy Directions logo

Reply from Healthy Directions

We apologize for any confusion regarding one of our offers. For clarification, if you take advantage of our trial offer, you will receive a 14-day trial size bottle of our product for just the cost of shipping and processing when you sign up for our popular subscription program.

To ensure you don't go a day without your product, we will automatically send you a full month's supply 18 days after your subscription has been activated. You may cancel before day 18 for no additional charges. You must agree to the billing terms prior to submitting your order. We also provide these terms in your order confirmation email.

We hope this clarifies any confusion. If you have any other questions regarding this, please feel free to reach out to contact us at trustpilotcs@healthydirections.com or 1-888-349-0397.

Rated 5 out of 5 stars

My supplements

I have been taking Dr Sinatra's supplements since about 2009 and I think they have benefited me greatly.

4 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! Your satisfaction is our priority and thank you for being a Healthy Directions customer!

Rated 5 out of 5 stars

My eyesight has improved since I began…

My eyesight has improved since I began taking Vision Essentials Ultra. I no longer have the beginnings of macular degeneration.

2 July 2026
Healthy Directions logo

Reply from Healthy Directions

Thank you for taking the time to leave us a great review! We are happy to hear you are pleased with our products. Your satisfaction is our priority and thank you for being a Healthy Directions customer!

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