Commande d'un ordinateur portable HP, réception en point relais 24h après, emballage et protection au top (même trop!) Jean Christophe R Le Haillan
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Im from belgium and i ordered from this french site. Its very good, they also response very fast through mail! prices are actually pretty okay. Delivery costs are very good! And they provide fast trac... See more
Company replied
Produit conforme à la description mise à part l'emballage de la carte graphique qui n'est pas le bon mais on s'en fou un peu, sinon livraison rapide 👍
Company replied
Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition nickel chrome, excellent produit je recommande
Company details
Written by the company
Créé en 1998, GrosBill.com est le site dédié aux technophiles avertis, geeks et internautes à la recherche des dernières tendances et nouveautés high-tech. Notre catalogue produits référence plus de 400 marques et 13 000 produits multimédia, électroniques grand public, électroménagers, à la pointe de la technologie.
Contact info
Rue Achard, 33300, Bordeaux, France
- www.grosbill.com
4.5
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Nickel simple top
17 August 2026
Reply from GrosBill
Merci d’avoir pris le temps de partager votre expérience. Votre satisfaction est une belle récompense pour nos équipes. 🙌
Normally i order from this site and…
Normally i order from this site and they deliver with DPB, now they chose FedEx ( fedex is the worst ever ) my pakkage is just sitting at fedex 24 minutes from my home sinds thursday! They should know fedex is bad and should not work either fedex.
18 August 2026
Unprompted review
Reply from GrosBill
Hello,
Thank you for your feedback and for being a regular customer. We’re really sorry to hear about the issues you’re experiencing with FedEx on this delivery. We understand how frustrating it is to see your package stuck so close to home since Thursday.
We normally work with DPD for our shipments, and on this occasion FedEx was used as an alternative carrier. We’ll share your experience with our logistics team so they can take it into account for future shipments.
Thank you for your honesty and your loyalty,
The Grosbill Team
I’m very satisfied 👍👍👍
14 August 2026
Reply from GrosBill
Hello,
Thank you so much for your feedback, it really makes our day! We’re very glad to hear that you’re satisfied with your experience at Grosbill. This is exactly what we aim for with every order. Feel free to come back for your next purchases, we’ll be happy to see you again.
The Grosbill Team
Im from belgium and i ordered from this…
Im from belgium and i ordered from this french site. Its very good, they also response very fast through mail! prices are actually pretty okay. Delivery costs are very good! And they provide fast track n trace and keep u updated! Very good site! Would order again.
25 July 2026
Unprompted review
Reply from GrosBill
Bonjour,
Thank you very much for your wonderful feedback! We are delighted to hear that your experience with Grosbill, from Belgium, met your expectations. It's great to know that you appreciated our competitive prices, fast email support, reasonable delivery costs, and order tracking. We truly appreciate your trust and look forward to serving you again.
L'équipe Grosbill
All Correct
9 March 2026
Reply from GrosBill
Votre message fait vraiment plaisir à lire, merci pour votre confiance !😊
Received a damaged component
Received a damaged component; seems to be impossible for them it could not be my fault... No replacement, no reparation, no refund, shipping exessively high... Worst shopping experience ever!
1 December 2025
Unprompted review
Reply from GrosBill
Bonjour,
Nous sommes sincèrement désolés de lire votre expérience et comprenons votre mécontentement. La réception d’un produit endommagé ainsi que le sentiment de ne pas être entendu ne correspondent en aucun cas au niveau de service que nous souhaitons offrir.
À ce stade, nous n’avons toutefois pas retrouvé de dossier correspondant à votre situation, aucun numéro de commande ni adresse e-mail n’ayant été communiqués dans votre avis. Sans ces éléments, il nous est malheureusement impossible de retracer votre commande ou d’apporter une solution concrète.
Merci d’avoir pris le temps de partager votre retour.
L’équipe Grosbill
Delivery problems
The package took a really long time to arrive, and eventually there were problems with the delivery address, even though I'd entered everything correctly. I ended up calling and sorting things out, and then I had to go pick it up in person in the city.
15 September 2025
Reply from GrosBill
Hello, we are sorry for the inconvenience caused by the delivery issues.
We recommend contacting our customer service so we can help resolve the situation and ensure smoother delivery for your order.
— L’équipe Grosbill
Reply from GrosBill
Hello,
Thank you for your feedback! We’re glad your order was received quickly and in perfect condition.
Kind regards,
Lenny
Yes I like it
10 July 2025
Reply from GrosBill
Bonjour,
Merci pour votre retour ! Nous sommes ravis que le produit vous plaise.
Merci encore pour votre confiance.
Cordialement,
Lenny
Reply from GrosBill
Hello,
Thank you very much for your feedback! We’re glad your case was well packed and delivered on time.
See you soon at GROSBILL!
The GROSBILL team.
problemes de performance ....
config : ultra 7 265KF + rtx 3080 + msi z890 gaming wifi + 32 gb 5200MHz
processeur qui a des problèmes de performance ....
environ 15% de perf en moins
19 May 2025
Asus PRIME GeForce RTX 5070 Ti
Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition
nickel chrome, excellent produit je recommande
1 April 2025
Unprompted review
Return package hasn't arrived yet
Return package hasn't arrived yet, after more than 48 hours. I'm not even surprised. My computer, firstly, arrived 2 weeks late, then it did arrive it work due to the CPU and DRAM being dislodged (we assume, as the LEDs on the motherboard we lit for both those components). You can do better.
20 March 2025
They sell a product that was not in…
They sell a product that was not in stock and after they say o have to change wit another.
5 December 2024
Unprompted review
Reply from GrosBill
Hello,
I’m sorry to hear about your experience with a product that was out of stock. We understand how frustrating it can be to place an order only to find out that the item isn’t available.
If you haven’t already, I recommend contacting our customer service team to clarify your options. We can help you switch to an alternative product or process a refund if that’s your preference. Your satisfaction is important to us, and we’ll do our best to resolve this issue promptly.
Apologies for the inconvenience, and thank you for your understanding.
Best regards,
Lenny
conforme a la description
La barrette de mémoire est conforme à la description, et fonctionne a merveille avec mon msi crosshair 15 c12v
30 November 2024
Reply from GrosBill
Bonjour,
Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes heureux que le produit ait été conforme à vos attentes et que la livraison ait été rapide. Votre satisfaction est essentielle pour nous, et nous faisons de notre mieux pour offrir une expérience sans accroc.
À bientôt pour de nouvelles commandes !
Cordialement,
Laure
Service Client GrosBill
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