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Cybertek Reviews 

8,337
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I always order from this site never a problem. Usually they deliver with DPB. It arrives in time. Now they made FedEx deliver it ( fedex is shit ) should have arrived friday. Now its scheduled for fri... See more

Company replied

Rated 5 out of 5 stars

Ordered a 2000€ gaming pc The package arrived well boxed, already fully mounted and the graphic card wasn't moving at all. Only had to remove a few protections from the inside and to plug it in T... See more

Rated 5 out of 5 stars

Very good store, me and my friend already bought some stuff from here. ( belgium ) shipping costs are very cheap and they always deliver on time! the prices are on some parts expensive ( not all of th... See more

Company replied

Rated 5 out of 5 stars

During all the process (from demand until delivery) everything was handled correctly (even the feedback to the posed questions was accurate)... Nothing to add, happy with my purchase!!!

Company details

  1. Computer Hardware Company
  2. Computer & Accessories store
  3. Computer service
  4. Computer Shop
  5. Electronic spare parts

Written by the company

Cybertek – L’excellence du PC sur mesure depuis 1996 Fabricant et expert high-tech depuis plus de 20 ans, Cybertek conçoit et assemble des PC haut de gamme pour les passionnés, les gamers exigeants et les professionnels à la recherche de performances sans compromis. Notre savoir-faire repose sur une maîtrise complète de la chaîne de fabrication : sélection rigoureuse des composants, assemblage précis, tests approfondis et contrôle qualité. Chaque configuration est pensée pour offrir fiabilité, performance et durabilité. Spécialiste du PC sur mesure, Cybertek réalise des machines uniques, entièrement personnalisées selon vos besoins : gaming, création, streaming ou usage professionnel. Nous proposons également des solutions de watercooling custom, alliant performance thermique, silence et esthétique haut de gamme. Au-delà de la fabrication, Cybertek met à disposition une large gamme de composants et de produits high-tech sélectionnés parmi les plus grandes marques du marché. Notre objectif : offrir une expérience premium, de la conception jusqu’à l’accompagnement client. Cybertek, c’est l’alliance de la performance, du sur-mesure et de l’expertise française au service de votre PC.


Contact info

Bons plans PC & promos exclusives

Profitez de nos meilleures offres high-tech, dans la limite des stocks

4.5

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(8,337)

2,156 reviews in the last 12 months

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Rated 5 out of 5 stars

Parfait

Au top as always 😊

28 August 2026
Cybertek logo

Reply from Cybertek

Un grand merci ! 😊 Ça fait toujours plaisir de lire un retour comme le tien. À très bientôt !

Rated 2 out of 5 stars

I always order from this site never a…

I always order from this site never a problem. Usually they deliver with DPB. It arrives in time. Now they made FedEx deliver it ( fedex is shit ) should have arrived friday. Now its scheduled for friday while my pakket is just sitting since thursday there. The website is good but god they should not work with FedEx ( trash )

18 August 2026
Cybertek logo

Reply from Cybertek

Thank you for your feedback and for your continued trust in Cybertek. We’re really sorry that this delivery experience didn’t live up to your previous orders with us. We completely understand how frustrating it is to see your parcel delayed, especially when you’re used to smoother deliveries. If your parcel remains stuck or you need any help with the shipment, please don’t hesitate to contact our customer service team so we can look into it with you. We hope your next order will be back to the experience you’ve come to expect from us. 🙏

Rated 5 out of 5 stars

Very good service

7 August 2026
Cybertek logo

Reply from Cybertek

Bonjour,

Nous sommes heureux de lire que vous avez trouvé notre service excellent. Un retour aussi direct, mais qui en dit long sur votre satisfaction !

Merci pour votre confiance et au plaisir de vous retrouver chez Cybertek.

Cordialement, l'équipe Cybertek

Rated 5 out of 5 stars

Very good store

Very good store, me and my friend already bought some stuff from here. ( belgium ) shipping costs are very cheap and they always deliver on time! the prices are on some parts expensive ( not all of them ) but its a very trustable site! Would def order again from here!!!

25 July 2026
Unprompted review
Cybertek logo

Reply from Cybertek

Bonjour,

Thank you very much for your kind review! We’re delighted to hear that you and your friend have had positive experiences ordering from Cybertek. It's great to know you appreciate our shipping costs, delivery times, and the trust you place in our store. We also appreciate your feedback regarding pricing and will continue working to offer the best value possible.

We look forward to serving you again soon!

L'équipe Cybertek

Rated 5 out of 5 stars

Fast shipping

Fast shipping , bought a gpu and it was very well secured . Very good overall i recommend

1 June 2026
Cybertek logo

Reply from Cybertek

Bonjour,
Thank you for your positive feedback. We are delighted to hear that your graphics card arrived quickly and was well protected during transport.

Thank you for your recommendation.

L'équipe Cybertek

Rated 5 out of 5 stars

Very good Nice frendly and Easy def wil…

Very good Nice frendly and Easy def wil buy there again

29 May 2026
Cybertek logo

Reply from Cybertek

Bonjour,

Merci beaucoup pour votre retour. Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes et que vous ayez apprécié la simplicité du processus ainsi que la qualité de notre service. C'est un plaisir de savoir que vous envisagez déjà de revenir chez nous.

Au plaisir de vous accompagner lors d'un prochain achat.

L'équipe Cybertek

Rated 5 out of 5 stars
Cybertek logo

Reply from Cybertek

Bonjour,

Merci pour votre retour positif. Nous sommes ravis que vous ayez apprécié la rapidité de la livraison ainsi que nos tarifs. Votre satisfaction est une belle récompense pour nos équipes.

L'équipe Cybertek

Rated 5 out of 5 stars

Great store

Great store, fast delivery… exceptional quality

23 February 2026
Cybertek logo

Reply from Cybertek

Bonjour,
Thank you for your feedback. We are glad to hear that you are satisfied with the delivery speed and the quality of our service.
We look forward to serving you again.

L’équipe Cybertek

Rated 5 out of 5 stars

Computer delivered quickly to my…

Computer delivered quickly to my doorstep. Everything was in perfect condition.

28 November 2025
Cybertek logo

Reply from Cybertek

Bonjour, thank you for your feedback! We are glad your computer arrived quickly and in perfect condition.
L’équipe Cybertek

Rated 5 out of 5 stars

Good communication

Good communication. Fast delivery. All perfect. Thank you!

1 December 2025
Cybertek logo

Reply from Cybertek

Bonjour,
Votre retour nous fait vraiment plaisir 😊
Merci pour votre confiance et pour cette super note !

Rated 5 out of 5 stars

Top service

24 October 2025
Cybertek logo

Reply from Cybertek

Bonjour,
Merci beaucoup pour votre retour ⭐⭐⭐⭐⭐ ! Nous sommes ravis que notre service ait répondu à vos attentes. Votre satisfaction est notre plus belle récompense !
L’équipe Cybertek

Rated 1 out of 5 stars

Aucun respect pour les clients / No respect for clients

FRANCAIS :
J’ai contacté Cybertek pour la première fois le 22 août 2025 afin de corriger une facture sur laquelle le nom de mon entreprise n’apparaissait pas. Mon premier email est resté sans réponse. Après relance une dizaine de jours plus tard auprès du service client, on m’a finalement répondu que la comptabilité avait “clôturé la période” et qu’il était impossible d’ajouter le nom de l’entreprise — ce qui est faux, leur clôture officielle étant au 31 décembre.

Sur plus de 20 factures auprès de mes différents fournisseurs, tous ont pu émettre un avoir pour corriger ce type d’erreur. Cybertek est le seul fournisseur à refuser, alors que la seule modification demandée était d’ajouter le nom de l’entreprise sur la facture existante, sans changer l’adresse ni le montant.
Résultat : une perte de TVA de plus de 1 300 € pour ma société, uniquement à cause de leur manque total de volonté.

À ce jour, 9 octobre 2025, je n’ai toujours reçu aucune réponse à mon dernier email du 11 septembre 2025.

Cybertek est très présent au moment de la vente, mais disparaît dès qu’ils n’ont plus d’argent à y gagner.
En cas de problème, attendez-vous à n’avoir aucun soutien.
Ce niveau de service est inacceptable. Je déconseille fortement cette entreprise : si vous attachez de l’importance à un service client professionnel et réactif, Cybertek n’est pas un fournisseur sur lequel vous pouvez compter.

ENGLISH:
I first contacted Cybertek on August 22, 2025, to correct an invoice where the name of my company was missing. My initial email received no response. After following up about ten days later with the customer service, I was finally told that the accounting department had “closed the period” and that it was impossible to add the company name—which is false, as their official fiscal year closes on December 31.

Among more than 20 invoices across multiple suppliers, all others were able to issue a credit note to correct such errors. Cybertek is the only supplier refusing to do so, even though the requested change is minimal: simply adding the name of the company to the existing invoice without changing the address or amounts.
As a result, this has caused a VAT loss of over €1,300 for my company, solely due to their complete lack of willingness.
As of October 9, 2025, I have still received no response to my last email sent on September 11, 2025.

Cybertek is very responsive at the time of purchase, but disappears as soon as there’s no money to gain.
In the event of any issues, expect to receive no support at all.
This is an unacceptable level of service. I strongly advise caution: if you value professional and reliable customer support, Cybertek is not a company to rely on.

22 August 2025
Unprompted review
Cybertek logo

Reply from Cybertek

Bonjour,

Nous sommes sincèrement désolés d’apprendre les difficultés que vous avez rencontrées avec notre service client et la gestion de votre facture. Nous comprenons parfaitement l’impact que cela a pu avoir sur votre entreprise et nous regrettons que notre réponse n’ait pas été à la hauteur de vos attentes.

Votre retour est précieux et nous aide à améliorer notre organisation et notre suivi client. Nous espérons pouvoir rétablir votre confiance.

Vous pouvez contacter le service client afin de clarifier la situation.

L’équipe Cybertek

Rated 1 out of 5 stars

Faulty product

Screen does not work, no sound from monitor either

8 September 2025
Cybertek logo

Reply from Cybertek

Thank you for your message. We’re sorry to hear that your monitor isn’t working. Please create a support ticket so our team can assist you with an exchange or repair as quickly as possible.
— The Cybertek Team

Rated 5 out of 5 stars

Perfect

Perfect, service 4 day's before planing date of delivery, so far my computer running amazingly, very happy yes

7 August 2025
Cybertek logo

Reply from Cybertek

Hello,

Thank you for your feedback! We’re glad your order arrived earlier than planned and that your computer is running perfectly.

Kind regards,
Lenny

Rated 5 out of 5 stars

rapide

expedition tres rapide.

17 June 2025
Cybertek logo

Reply from Cybertek

Bonjour,

Merci beaucoup pour votre retour !
Votre satisfaction est notre plus belle récompense. 🚀

À très bientôt sur notre site,
L’équipe Cybertek

Rated 5 out of 5 stars

All clear, no problem !

Ordered a 2000€ gaming pc
The package arrived well boxed, already fully mounted and the graphic card wasn't moving at all. Only had to remove a few protections from the inside and to plug it in
They've left all the extra pieces from the different components with the pc, which is good if you want to change parts later
Installed W11 myself and it is running perfectlyyy

Thanks guys !

27 March 2025
Rated 5 out of 5 stars

Service de qualité

During all the process (from demand until delivery) everything was handled correctly (even the feedback to the posed questions was accurate)...

Nothing to add, happy with my purchase!!!

21 March 2025

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