I always order from this site never a problem. Usually they deliver with DPB. It arrives in time. Now they made FedEx deliver it ( fedex is shit ) should have arrived friday. Now its scheduled for fri... See more
Company replied
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I always order from this site never a problem. Usually they deliver with DPB. It arrives in time. Now they made FedEx deliver it ( fedex is shit ) should have arrived friday. Now its scheduled for fri... See more
Company replied
Ordered a 2000€ gaming pc The package arrived well boxed, already fully mounted and the graphic card wasn't moving at all. Only had to remove a few protections from the inside and to plug it in T... See more
Very good store, me and my friend already bought some stuff from here. ( belgium ) shipping costs are very cheap and they always deliver on time! the prices are on some parts expensive ( not all of th... See more
Company replied
During all the process (from demand until delivery) everything was handled correctly (even the feedback to the posed questions was accurate)... Nothing to add, happy with my purchase!!!
Cybertek – L’excellence du PC sur mesure depuis 1996 Fabricant et expert high-tech depuis plus de 20 ans, Cybertek conçoit et assemble des PC haut de gamme pour les passionnés, les gamers exigeants et les professionnels à la recherche de performances sans compromis. Notre savoir-faire repose sur une maîtrise complète de la chaîne de fabrication : sélection rigoureuse des composants, assemblage précis, tests approfondis et contrôle qualité. Chaque configuration est pensée pour offrir fiabilité, performance et durabilité. Spécialiste du PC sur mesure, Cybertek réalise des machines uniques, entièrement personnalisées selon vos besoins : gaming, création, streaming ou usage professionnel. Nous proposons également des solutions de watercooling custom, alliant performance thermique, silence et esthétique haut de gamme. Au-delà de la fabrication, Cybertek met à disposition une large gamme de composants et de produits high-tech sélectionnés parmi les plus grandes marques du marché. Notre objectif : offrir une expérience premium, de la conception jusqu’à l’accompagnement client. Cybertek, c’est l’alliance de la performance, du sur-mesure et de l’expertise française au service de votre PC.
Bordeaux, France
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Replied to 95% of negative reviews
Typically replies within 1 week
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I always order from this site never a problem. Usually they deliver with DPB. It arrives in time. Now they made FedEx deliver it ( fedex is shit ) should have arrived friday. Now its scheduled for friday while my pakket is just sitting since thursday there. The website is good but god they should not work with FedEx ( trash )
Reply from Cybertek
Very good store, me and my friend already bought some stuff from here. ( belgium ) shipping costs are very cheap and they always deliver on time! the prices are on some parts expensive ( not all of them ) but its a very trustable site! Would def order again from here!!!
Reply from Cybertek
Fast shipping , bought a gpu and it was very well secured . Very good overall i recommend
Reply from Cybertek
Very good Nice frendly and Easy def wil buy there again
Reply from Cybertek
Computer delivered quickly to my doorstep. Everything was in perfect condition.
Reply from Cybertek
Reply from Cybertek
FRANCAIS :
J’ai contacté Cybertek pour la première fois le 22 août 2025 afin de corriger une facture sur laquelle le nom de mon entreprise n’apparaissait pas. Mon premier email est resté sans réponse. Après relance une dizaine de jours plus tard auprès du service client, on m’a finalement répondu que la comptabilité avait “clôturé la période” et qu’il était impossible d’ajouter le nom de l’entreprise — ce qui est faux, leur clôture officielle étant au 31 décembre.
Sur plus de 20 factures auprès de mes différents fournisseurs, tous ont pu émettre un avoir pour corriger ce type d’erreur. Cybertek est le seul fournisseur à refuser, alors que la seule modification demandée était d’ajouter le nom de l’entreprise sur la facture existante, sans changer l’adresse ni le montant.
Résultat : une perte de TVA de plus de 1 300 € pour ma société, uniquement à cause de leur manque total de volonté.
À ce jour, 9 octobre 2025, je n’ai toujours reçu aucune réponse à mon dernier email du 11 septembre 2025.
Cybertek est très présent au moment de la vente, mais disparaît dès qu’ils n’ont plus d’argent à y gagner.
En cas de problème, attendez-vous à n’avoir aucun soutien.
Ce niveau de service est inacceptable. Je déconseille fortement cette entreprise : si vous attachez de l’importance à un service client professionnel et réactif, Cybertek n’est pas un fournisseur sur lequel vous pouvez compter.
ENGLISH:
I first contacted Cybertek on August 22, 2025, to correct an invoice where the name of my company was missing. My initial email received no response. After following up about ten days later with the customer service, I was finally told that the accounting department had “closed the period” and that it was impossible to add the company name—which is false, as their official fiscal year closes on December 31.
Among more than 20 invoices across multiple suppliers, all others were able to issue a credit note to correct such errors. Cybertek is the only supplier refusing to do so, even though the requested change is minimal: simply adding the name of the company to the existing invoice without changing the address or amounts.
As a result, this has caused a VAT loss of over €1,300 for my company, solely due to their complete lack of willingness.
As of October 9, 2025, I have still received no response to my last email sent on September 11, 2025.
Cybertek is very responsive at the time of purchase, but disappears as soon as there’s no money to gain.
In the event of any issues, expect to receive no support at all.
This is an unacceptable level of service. I strongly advise caution: if you value professional and reliable customer support, Cybertek is not a company to rely on.
Reply from Cybertek
Perfect, service 4 day's before planing date of delivery, so far my computer running amazingly, very happy yes
Reply from Cybertek
Ordered a 2000€ gaming pc
The package arrived well boxed, already fully mounted and the graphic card wasn't moving at all. Only had to remove a few protections from the inside and to plug it in
They've left all the extra pieces from the different components with the pc, which is good if you want to change parts later
Installed W11 myself and it is running perfectlyyy
Thanks guys !
During all the process (from demand until delivery) everything was handled correctly (even the feedback to the posed questions was accurate)...
Nothing to add, happy with my purchase!!!
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