Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- #16 of 60 best companies in Gas engineer
- #20 of 45 best companies in Gas installation service
- #23 of 74 best companies in Central Heating Service
- #23 of 118 best companies in Heating service
- #21 of 98 best companies in Plumber
- #4 of 8 best companies in Radiator repair service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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The engineer was very patience and…patience is a virtue
The engineer was very patience and considerat asi am elderly. Very pleased with the service carried out, everything was left tidy and clean.
Responsive to our requirements
Responsive to our requirements and arrived when agreed, with competent and efficient engineers with a pleasant manner. Over the years we have used Glowzone and have been very satisfied with their whole approach and will continue using them into the future.
Always deliver
Always deliver - Alex is great for offering advice and insight. Both boiler replacement and radiator installation has been great
Always a friendly Team and find good…
Always a friendly Team and find good service. Would recommend as never had any problems.
Efficient and friendly service.
Annual Boiler Service
The boiler service was prompt and efficient and the engineer was cheerful.
Alex and Bailey arrived on time and…
Alex and Bailey arrived on time and were so professional, tidy and installed new boiler and control panel in a day in the heat of the loft. I really cant recommend Glowzone enough - the office scheduled this in really quickly and had great communication and the engineers were excellent - amazing service all round
I have used Glowzone for many years
I have used Glowzone for many years. They are always prompt and efficient and personable.
Prompt and efficient
Prompt and efficient installation of an electric shower and at a very reasonable cost. Friendly service.
Reliable and efficient
Job well executed by very helpful staff…
Job well executed by very helpful staff all through experience
Prompt attention and problem solving
Onetime polite and respectful of my…
Onetime polite and respectful of my wishes in terms of removing shoes before entering. Also answered all my questions well.
Great service
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