Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- #16 of 58 best companies in Gas engineer
- #19 of 45 best companies in Gas installation service
- #23 of 75 best companies in Central Heating Service
- #20 of 117 best companies in Heating service
- #20 of 96 best companies in Plumber
- #4 of 8 best companies in Radiator repair service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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Reliable and efficient
Job well executed by very helpful staff…
Job well executed by very helpful staff all through experience
Prompt attention and problem solving
Onetime polite and respectful of my…
Onetime polite and respectful of my wishes in terms of removing shoes before entering. Also answered all my questions well.
Great service
This is the second time I’ve used…
This is the second time I’ve used Glowzone and have found them to be excellent on both occasions. They turned up when they say they would and all the engineers have been knowledgeable and friendly, and sorted out the problems. Will definitely use them again.
Excellent service as always
Excellent service as always . I’ve been using them for 25 years .
Service and skill
Very responsive when I requested an appointment. Arrived bang on time, then sorted out all the plumbing problems in my home within an hour. Glowzone combine technical skill and a service ethos - a winning combination.
The service I received from Glowzone…
The service I received from Glowzone was excellent, as always.
As usual I waspleasdfby the service…
As usual I waspleasdfby the service provided and also the punctuality
reliable and professional
reliable, expert knowledge, did a great job - I've used Glowzone for years, office support is great too - very responsive.
New boiler fitted - Excellent service
Incredibly hardworking, knowledgeable, respectful, clean and friendly engineers who installed our new boiler. The service and follow-up have been outstanding.
Prompt responses when contacted and the…
Prompt responses when contacted and the guys who came to do the service were fantastic. Super friendly and respectful, a real pleasure to deal with.
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