GlowZone Sussex Ltd Reviews 

567
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent, efficient, and reliable service, noting that they always deliver on their promises. Many people highlight the staff and engineers as friendly, professional, and highly knowledgeable, often providing helpful advice and clear explanations. Reviewers also frequently mention their tidiness and respect for the workspace, ensuring a clean environment. Consumers appreciate the quick response times and the company's ability to address issues promptly, often on the same day. The overall customer service experience is consistently described as excellent, with people feeling well looked after and satisfied.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting its professionalism, efficiency,... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more

Rated 5 out of 5 stars

Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very... See more

Rated 5 out of 5 stars

I've used this company for a many years for various boiler related jobs and new radiators. Very efficient and would highly recommend. They turn up when they say, get the job done well and are clean an... See more

Rated 5 out of 5 stars

Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to b... See more


Company details

  1. #16 of 58 best companies in Gas engineer
  2. #19 of 45 best companies in Gas installation service
  3. #23 of 75 best companies in Central Heating Service
  4. #20 of 117 best companies in Heating service
  5. #20 of 96 best companies in Plumber
  6. #4 of 8 best companies in Radiator repair service

Written by the company

Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

567 reviews

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4.9

All reviews

(567)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the second time I’ve used…

This is the second time I’ve used Glowzone and have found them to be excellent on both occasions. They turned up when they say they would and all the engineers have been knowledgeable and friendly, and sorted out the problems. Will definitely use them again.

20 May 2026
Rated 5 out of 5 stars

Service and skill

Very responsive when I requested an appointment. Arrived bang on time, then sorted out all the plumbing problems in my home within an hour. Glowzone combine technical skill and a service ethos - a winning combination.

13 May 2026

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