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GlassesUSA Reviews 

137,784
•
TrustScore 4.5 out of 5

4.4

Glasses store
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Review summary

Created with AI, based on recent reviews

Looking at 30,515 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally user-friendly, offering an impressive selection of stylish frames along with incredibly helpful virtual try-on tools. Consumers consistently appreciate the reasonable prices, clear product explanations, and the seamless ordering process that makes buying glasses online very simple. However, some customers also noted issues with orders and promotions, such as difficulties applying specific discount codes or experiencing unexpected shipping delays. A few reviewers additionally mentioned encountering frustrating problems with product returns or durability when things did not go as planned.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the website is very easy to navigate... See more

Product

Consumers find product to be positive, highlighting the great selection and fair prices. Reviewers frequently... See more

Order

People report ambiguous experiences with order, as opinions on the process are heavily divided. Many... See more

Website

Customers consistently note positive experiences with website navigation and the ease of online ordering,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting affordable and great deals... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The virtual try on is great, check out not so great, adding store credit took multiple tries. Also, being able to easily edit the frame once it has been selected, would be helpful. For example, it de... See more

Rated 4 out of 5 stars

Both chat & phone were not productive. Had to delete cart & recreate order. I want to confirm eyeglasses in stock & will ship quickly. My last order was deleyed & eventually a substitute frame was... See more

Company replied

Rated 4 out of 5 stars

I liked the ease of finding the type of contacts I use. I didnt like that you still have to prove your prescription. I know that its just verifying, but that step is rather annoying that I need that... See more

Company replied

Rated 5 out of 5 stars

Easy to follow ordering with automated checks on whether the selected frames fit like previous orders (that was great). Very good explanations of all the options and an included option so few required... See more

Company details

  1. Glasses store
  2. Clothing Shop
  3. Contact lenses supplier
  4. Sunglasses shop

Information provided by various external sources

GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 100% money back guarantee, free lenses, and professional service.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138k reviews

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4.4

All reviews

(137,784)

28,272 reviews in the last 12 months

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