Glasses2You Reviews 

15,894
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,599 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting their new glasses provide great vision, often superior to high street alternatives. Many highlight the straightforward ordering process and outstanding service, appreciating the efficiency, helpful communication, and very competitive prices, often a fraction of traditional opticians' costs. However, some customers noted issues with prescription accuracy, such as narrow varifocal reading sections or general incorrectness. A few also felt communication was not optimal, citing mixed messages or slow order status updates. Additionally, some reviewers experienced slower than expected processing and delivery times for their orders.

What people talk about most

Product

People report positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with their glasses and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, value, and efficiency.... See more

Price

Users describe positive interactions with price, often noting that products are significantly cheaper than... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straightforward experience I got some existing frames reglazed with varifocals after I lost another pair at work duh! Chose their premier Alpha lenses have been fine to get used to despite having... See more

Company replied

Rated 5 out of 5 stars

Was a bit sceptical at first for this but thought I would give it a try - latest prescription and glasses sent in - the result - exactly as I hoped, the varifocals in my favourite frame are great. Int... See more

Company replied

Rated 5 out of 5 stars

Excellent workmanship, vision excellent with new prescription. Brilliant Price. Being on holiday for 2 weeks after booking my order, no problem. Sent on my return and started straight way. Quick turno... See more

Company replied

Rated 5 out of 5 stars

Second time I have received perfect glasses! They were actually better than the ones I got from my private optician! Good communication. Just make sure you know the measurements of glasses you like as... See more

Company replied


Company details

  1. #14 of 45 best companies in Glasses store
  2. #1 of 2 best companies in Optical Products Manufacturer
  3. #6 of 8 best companies in Optical Wholesaler
  4. #10 of 26 best companies in Optician
  5. #16 of 49 best companies in Sunglasses shop

About Glasses2You

Written by the company

Shop Women Shop Men Shop Sunglasses

About Glasses2you

Providers of quality prescription glasses online at vastly reduced prices. Quick delivery. Great customer support. 100% money back guarantee. One of the UK's most trusted suppliers of quality prescription glasses delivering Worldwide. Glasses2you was founded to provide the customer with a cheaper alternative to the more expensive high street opticians.

Glasses2you - Delivering great service and great products

Written by the company

We are committed to providing the best customer care and the best products possible

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

4.8

Excellent

TrustScore 5 out of 5

16k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(15,894)

1,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality. I got prescription sunglasses and it works perfectly. No issues so far.

17 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your prescription sunglasses
and the service you received.
Steve

Rated 5 out of 5 stars

Reglazed glasses are amazing

Reglazed glasses are amazing. I wish I hadn't paid for a pair at the opticians. I would highly recommend the company. Save your money and have new lenses!

17 July 2026
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Reply from Glasses2You

Maria, Thank you for your order and review.
We are pleased you are happy with your re-glazed glasses
and the money saved.
Steve

Rated 3 out of 5 stars

There was an error somewhere in…

There was an error somewhere in prescription sunglasses. Vision was fuzzy and unable to focus.
On the plus side I was credited fully after returning said glasses as instructed in a very straightforward manner. Well done

8 July 2026
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Reply from Glasses2You

Good morning Mr Mullen,

Thank you very much for your review.  We're glad to hear you were refunded promptly.

Kind regards,

Craig

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish received my order when I was told I would perfect and a very smart can’t fault service or end product the fit is also perfect price very good this is my 4- 5 order one very happy customer

17 July 2026
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Reply from Glasses2You

Hello Joy, 
Thank you for your wonderful review.
We are delighted to hear you are happy with your glasses and the service you received.
We hope we can be of service to you again in the future.
Kind Regards
Kim

Rated 5 out of 5 stars

Excellent quality spectacles

Excellent quality spectacles, efficient and professional service competively priced

15 July 2026
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Reply from Glasses2You

Kenny, Thank you for your order and review.
We are pleased you are happy with your glasses,
the price paid and the service received.
Steve

Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care. Always able to speak to someone with very little waiting time. Glasses are very good quality would always recommend Glasses2 You.

8 July 2026
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Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Another happy customer

Easy to use website, prompt response from customer services, competitive pricing.

15 July 2026
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Reply from Glasses2You

Thank you for sharing your positive experience with our service and support team. We value your feedback and are committed to maintaining this standard of excellence. Your satisfaction is our priority

Rated 5 out of 5 stars

Having had great success with a pair of…

Having had great success with a pair of single vision glasses purchased, as a trial, mainly for playing golf ordered a second pair with identical lenses but in a more sport oriented frame. Equally, if not more, pleased. Slightly larger lens size and more practical/durable frame make them ideal for the job.
Very good fit straight out of the box was a bonus.

13 July 2026
Glasses2You logo

Reply from Glasses2You

William, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

Lovely choice selection

Lovely choice selection, quick and easy to order and great price.

15 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your glasses
and the money saved.
Steve

Rated 5 out of 5 stars

Great glasses perfect fit

Looked at all the glasses on the web site it was eazy to order and they are a great fit, it's the first verifocal l have had and I got use to them in 2 days. From fitting to delivery 9 days. I would highly recommend them.

15 July 2026
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Reply from Glasses2You

Trevor, Thank you for your order and review.
We are pleased you are happy with your Varifocals.
and the speed of delivery.
Steve

Rated 5 out of 5 stars

My new glasses arrived on time and met…

My new glasses arrived on time and met my expectations, I was a bit surprised as the opticians always seem to have slight issues with the fit as I have a broad face, I have since sent a pair away to be reglazed and hope they too meet my expectations

15 July 2026
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Reply from Glasses2You

Good morning Mr Potter,

Many thanks for your two recent orders, and for your comments.  We're glad to hear you are satisfied with the frame and lenses you bought from us, and we have now ordered the lenses for your reglaze!

Kind regards,

Craig

Rated 5 out of 5 stars

Exceptional service and prices!

Really pleased with my new glasses at a price well below that of a High Street Optician!
The glasses were made to my specifications and my bank balance is £200 plus thanks to Glasses2You exceptional low prices. Will never use a High Street Opticians again. Can well recommend Glasses2You.

15 July 2026
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Reply from Glasses2You

Good morning Mr Greenhalgh,

Thank you very much for your great review!  We're delighted to hear the lenses work well for you, and that you saved quite a lot of money too!

Your order was much appreciated, and we do indeed hope we can be of service again.

Kind regards,

Craig

Rated 5 out of 5 stars

Good service

Good service, prescription perfect, glasses arrive back within a week.
Second pair I have ordered from this company

9 July 2026
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Reply from Glasses2You

Hello ,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 5 out of 5 stars

Good communication. Good service

Good communication.
Glasses took a week to arrive.
Still getting use to them as they are my first varifocal glasses. But they seem fine.
Overall happy with the experience. I’ll order more for sure

6 July 2026
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Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Glasses are fine and turn-round time…

Glasses are fine and turn-round time excellent - juat a few days. Thanks.

9 July 2026
Glasses2You logo

Reply from Glasses2You

Hi,

We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.

Thank you.

Rated 5 out of 5 stars

Great service

Great service, glasses are fantastic at a brilliant price. Will buy again from these guys.

13 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Great service

Great service, glasses arrived in 8 days, quality seems good.
Only complaint is that I couldn't select 1.74 lenses for rimless frames, would like to have that option in the future.
Otherwise very happy and will likely use glasses2you again.

13 July 2026

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