Fire Protection Shop Reviews 

5,720
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their quality and suitability for purpose. Many appreciate the good prices and the fast, efficient delivery service. The ordering process is generally described as easy and the overall service as helpful and reliable. However, some customers also noted issues with order tracking and communication, experiencing delays or a lack of updates regarding dispatch. A few other people also felt that orders were sometimes incomplete upon arrival or faced significant delivery delays.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy and quick delivery... See more

Product

Consumers find products to be positive, with many reviewers praising the quality, describing them as great,... See more

Order

Customers had ambiguous experiences with order, with many finding the online ordering process easy and... See more

Service

People report positive experiences with service, often highlighting its quickness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, finding products cheaper and very competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two small foam fire extinguishers. I had to telephone their sales office to find out the delivery time, the delivery time was not shown on the ordering website. The two extinguishe... See more

Rated 4 out of 5 stars

Product and dispatch first class as usual, delivery agent claimed nobody in when delivery attempted, myself and wife plus two dogs (usually very reactive to door bell). This resulted in delivery being... See more

Rated 5 out of 5 stars

again very good service of goods from fire protection had one slight hiccup with delivery but emailed and it got sorted straight away thanks to Sam. highly recommended for service and products... See more

Rated 5 out of 5 stars

Very quick turnaround from order to receipt of main order (2x fire extinguishers). Only confusion was the 'stand' for the extinguishers followed a couple of days later. This leaving the customer to... See more



Company details

  1. #9 of 10 best companies in Fire protection service

Written by the company

Here at Fire Protection Shop we pride ourselves on putting customers first. We have worked hard to ensure our prices are some of the cheapest in the market and keeping our customers safe is very important to us.

Phone: 0800 316 1469

Written by the company

Free Advice
Choosing the correct fire safety equipment can be a daunting task. There are many legalities involved when it comes to fire protection and our dedicated, trained staff are ready to assist you in choosing the right equipment for your business or property.
Price Match Guarantee
We pride ourselves on being the cheapest provider of fire safety equipment and are prepared to beat any genuine quote.
Minimum 5 Year Warranty
Most of our fire extinguishers comes with a minimum 5 year warranty.
Quality Products
All our extinguishers are manufactured to British Standards BS EN3 and CE Approved.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(5,720)

391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing company.
They had sold out of the extinguishers I ordered, so they gave me an upgraded version for the same price. Very generous.
They also amended my delivery date for when I arrived back from my holiday. Fantastic company and great customer service. Our company will be using fire protection shop for all our products in the future.

8 July 2026
Rated 5 out of 5 stars

Very quick turnaround from order to…

Very quick turnaround from order to receipt of main order (2x fire extinguishers). Only confusion was the 'stand' for the extinguishers followed a couple of days later. This leaving the customer to chase up a potential short order. Email sent but was not responded to. Very happy otherwise.

2 July 2026

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