Fanatics Spain Reviews 

568
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Prompt and reliable delivery. It's a very nice, good quality jersey, but to be honest, the "SAN FRANCISCO" lettering is a little smaller than what I see on the jerseys I see the players wear on the f... See more

Rated 1 out of 5 stars

So far…..not a good experience at all. Paid for express delivery. I’ve had no dispatch email to say my son’s strip is on its way and I’ve now sent 2 emails to customer service with zero response. Esti... See more

Rated 5 out of 5 stars

The order process was easy. The delivery took a bit more but there were two holidays in the middle. I’m very satisfied with my purchase. I would, and probably will, buy from them again.

Rated 5 out of 5 stars

The delivery person went above and beyond just for us to get our parcel despite the problems.

Company details

  1. #123 of 147 best companies in Sportswear Shop

Written by the company

Con sed de éxito tanto dentro como fuera de la cancha, la experiencia Fanatics es By Fans, For Fans; sabemos lo que significa para ti, sean cuales sean los colores de tu equipo. Viviendo y respirando cada disparo, anotación y salvamento, nuestro equipo de Fanáticos se destaca por brindar una experiencia de primer nivel para los fanáticos desde el inicio hasta el pitido final; proporcionando a los aficionados un acceso consumado a mercancías con licencia oficial, en casa, en las calles y en el estadio. Además de los profesionales y las principales ligas que amas, nuestra tienda oficial en línea de Fanatics alberga la más amplia selección de ropa para fanáticos en todo el deporte profesional, lo que alimenta la pasión que impulsa a los mejores equipos y jugadores que cambian el juego a la gloria. Una tienda integral que abarca todo el mundo deportivo, desde los pesos pesados europeos hasta lo mejor de los EE. UU., Nuestra amplia gama de ropa auténtica de la NBA, NFL, NHL, MLB, fútbol y rugby abarca desde gorras de béisbol y camisetas del equipo hasta polos clásicos. y camisetas especiales, con una amplia oferta para los entusiastas del fútbol y el rugby. Al capturar el carácter y el color de la experiencia de un día de partido, los fanáticos no tienen miedo de innovar para brindar ese toque ganador, utilizando la experiencia que nos convierte en pioneros en nuestro campo. En la pole position para crear conexiones y mejorar esas famosas victorias, los Fanatics están disponibles las 24 horas del día para ayudarlo a recordar dónde estaba, y qué vestía, donde sea que esté su lealtad.


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4.0

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TrustScore 4 out of 5

568 reviews

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4.0

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(568)

221 reviews in the last 12 months

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Rated 1 out of 5 stars

So far…..not a good experience at all

So far…..not a good experience at all. Paid for express delivery. I’ve had no dispatch email to say my son’s strip is on its way and I’ve now sent 2 emails to customer service with zero response. Estimated delivery given by them when ordering was tomorrow but I don’t see how that will happen now since they haven’t even sent a dispatch email

8 July 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!!! DO NOT BUY FROM THIS COMPANY

Wish I could give them a ZERO!!!!

I placed my order a month ago, giving Fanatics all my personal details in order for them to make the delivery, but when they sent the package to Spain, they didn't include my street name or number on the package. Since the Spanish postal service didn’t have that information, it couldn’t be delivered it! So, I have got in contact with Fanatics twice to make them aware of this situation, and to get in touch with the Spanish postal service (since I couldn't) to provide them with the missing information. Long story short, they didn’t and in the end, my package was returned... but the best part of it all was when I received today an email from FANATICS saying that the delivery had been made, when I haven’t received anything!!!! What a disgrace and a joke of a company this is!!! Now I have to get in contact with them to either get a refund or get my order delivered again with the correct details….do yourself a favor and DO NOT BUY FROM THIS COMPANY!!!!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Good service, nice jersey

Prompt and reliable delivery.
It's a very nice, good quality jersey, but to be honest, the "SAN FRANCISCO" lettering is a little smaller than what I see on the jerseys I see the players wear on the field.

28 April 2026
Rated 4 out of 5 stars

Super fast shipping to Spain

Super fast shipping to Spain. Antway, still wondering about the common said poor quality of the print and clothes in general but will see by my own in the future and they offer return without problem and that's why I'm not offering 5-stars but also because of the poor quality of the previous purchase and size (XL in Europe is smaller than an American XL). This time I chose the other hoodie model.

Finally, please improve your quality.

7 April 2026
Rated 1 out of 5 stars
Fanatics Spain logo

Reply from Fanatics Spain

Hello Santi, Thanks for reaching out - I’m happy to help with this. I hope you're doing well. I've looked into your concern, and I'm sorry to hear that this is happening to you.  I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam

Rated 1 out of 5 stars

Orders take a long time to arrive

Orders take a long time to arrive; I'm still waiting for two packages after a month, and the quality, in my opinion, doesn't match the price. I don't think I'll ever buy from them again.

30 March 2026
Fanatics Spain logo

Reply from Fanatics Spain

Hello Luis,

Thank you for sharing your concerns, and I'm sorry we let you down. I located your order and reviewed the tracking details. To ensure we make this right, I reached out using the provided contact information. I look forward to your response at your earliest convenience. Best, Madison

Rated 1 out of 5 stars

The size I ordered was too big

The size I ordered was too big so I messaged you at the time and asked if I could return to you an get size 2XL instead.
Sadly you did not bother to reply to my email.

5 September 2025
Fanatics Spain logo

Reply from Fanatics Spain

Hello Anthony, thank you for reaching out to us. We’re sorry for any confusion, but we don’t seem to have a record of your previous email. We completely understand how frustrating that can be and want to help resolve your issue as quickly as possible. To exchange this item for a different one, you may return it for a refund and order the size or item you prefer. I hope that my actions will help in finding an appropriate solution as soon as possible. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna

Rated 1 out of 5 stars

A refund has not been issued

A refund has not been issued for a returned product

28 September 2025
Fanatics Spain logo

Reply from Fanatics Spain

Dear Manuel, we are very sorry that you have not yet received your refund for your return; we fully understand how frustrating this situation can be. As the return was not processed through our portal, could you please send us the tracking number and the name of the carrier you used to send it? With this information, we will be able to review it as soon as possible and help you resolve the issue as quickly as possible. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna

Rated 1 out of 5 stars

Expensive

Expensive and low quality

6 October 2025
Fanatics Spain logo

Reply from Fanatics Spain

Dear Es, we are very sorry that the item did not meet your expectations. I have contacted you by email to offer further assistance. I hope that my actions will help to find a satisfactory solution for you. Warm regards, Adrianna

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