I cannot fault the proffesionalism and courtesy of the medical personel who carried out the ultra sound scan. The venue was modern with plenty of parking. Ratby Medical Centre had a light and airy wai... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The effort to contact patient and book them in was amazing. Appointment details were shared with the patient in a cordially manner. The staff on site Erum Shaikh and Seema were very professional, list... See more
Company replied
The medical centre where diagnostic world has their practice was very modern and clean. The Sonographer was very professional, friendly and patient. The nurse was also very professional and friendly.... See more
Company replied
I was put at ease from the moment I walked into the room, both members of staff were very friendly. Everything was explained thoroughly and I was given the opportunity to ask any questions, I highly... See more
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Company details
- Diagnostic centre
- Health consultant
- Medical centre
- Medical Diagnostic Imaging Centre
- MRI Centre
- Private hospital
Written by the company
Diagnostic World is a trusted provider of high-quality diagnostic imaging services, committed to delivering exceptional patient care and accurate clinical results. We offer a comprehensive range of non-invasive diagnostic tests to support early detection, diagnosis, and management of a wide variety of medical conditions. Our core services include: Echocardiograms (Echo): Using advanced ultrasound technology, our echocardiograms provide detailed images of the heart, helping to assess cardiac structure and function. These scans are vital for diagnosing conditions such as heart failure, valve disease, and cardiomyopathy. Ultrasound Scans: We offer general, abdominal, pelvic, vascular, and musculoskeletal ultrasound services. Our experienced sonographers use real-time imaging to assist in the evaluation of organs, blood flow, soft tissues, and other key systems. Specialist Diagnostic Services: In addition to echo and ultrasound, we provide a variety of tailored healthcare assessments to support referring clinicians and their patients. Our team works closely with GPs, cardiologists, and other healthcare professionals to ensure timely, accurate, and clinically relevant results. At Diagnostic World, patient comfort, dignity, and safety are at the heart of everything we do. Whether you're visiting us for a routine scan or a more complex diagnostic investigation, our dedicated team is here to ensure a smooth, respectful, and reassuring experience from start to finish.
Contact info
United Kingdom
- info@diagnosticworld.co.uk
- www.diagnosticworld.co.uk
4.7
Excellent
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Brilliantly service
Brilliantly service
Welcoming and professional
Thank you all
22 July 2026
Unprompted review
A first class professional service
A first class professional service. I was given an appointment for an ultrasound within a day of booking it. The venue I was offered was at my local medical clinic so no travelling involved for me.
The procedure was explained to me clearly and I was seen on time.
The medical staff were both friendly and caring and put me completely at ease. I had a good outcome from the ultrasound so very happy with the excellent experience from the booking team and the medical team on the day. I recommend this organisation very highly.
21 July 2026
Unprompted review
Diagnostic World has given me excellent…
Diagnostic World has given me excellent service, convenient, on time and very professional. The staff reassured me, explained the process and even gave a brief description of the result with advice to contact responsible clinician. This gave me the confidence in the system and procedure.
19 July 2026
Unprompted review
Very highly recommend
Was called in exactly on time. Both members of staff extremely professional and understanding. Explained the process and made sure I was comfortable at all times. Very highly recommend.
18 July 2026
Unprompted review
My experience at Ratby Medical Centre…
My experience at Ratby Medical Centre today was faultless. The centre is very accommodating with great facilities, and I was requested to be there 10 minutes before my appointment and the staff were almost waiting for me. They were excellent staff, very friendly and very professional, and they made me feel very comfortable and relaxed. Thank you very much
16 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Diane - we strive to ensure all our patients have a positive experience and provide the best care possible.
Proffesional and Courteous Diagnostic Service
I cannot fault the proffesionalism and courtesy of the medical personel who carried out the ultra sound scan. The venue was modern with plenty of parking. Ratby Medical Centre had a light and airy waiting area and easy access receptionists.
8 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for your review.
Very good experience
Very good experience, referred there for an echocardiogram. Efficient service to book onto, availability of appointments and location was convenient. Also to note what an excellent individual I was seen by, he was very professional, put me at ease and was very comforting despite the slightly awkward echocardiogram in 30 degree heat. He spoke me through what he was doing and asked permission beforehand, and was reassuring. Very respectful and knowledgable member of staff
10 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Harriet for your excellent review. We will pass on your positive feedback to the team.
Extremely convenient appointment…
Extremely convenient appointment system, easy to change appointment date if needed.
Fast friendly service.
9 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Barnie
Excellent service and experience
I was seen fairly quickly after booking my appointment. I was seen on time and had an ultrasound scan.The nurse (or doctor ) were very professional and it was a lovely clean environment.
7 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for your review Andrew.
The whole process was smooth and on…
The whole process was smooth and on time.I received clear instructions for my ultrasound and received confirmation email with adress.My ultrasound did on time by staff and the both ladies were polite and kind.I highly recommended.
7 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for your review Amara
My recent ultrasound was brilliant
My recent ultrasound was brilliant. The staff were friendly, polite, on time & very knowledgeable. They put me at ease, as I was slightly nervous about having it done. Fantastic job, well done.
4 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for your feedback.
Professional Experience
It was a great experience as very unsure what the procedure would reveal. Appointment was on time and the staff were very professional making the experience very good.
3 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for your kind review.
Friendly team and seen on time
The staff were so friendly at the Ratby Medical Centre. They made me feel at ease during my ultrasound scan appointment today. I was seen on time and the practice was really clean.
2 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Lucy - we will share your fantastic feedback with the team.
I attended an ultrasound appointment…
I attended an ultrasound appointment today at Darlaston Health Centre (Modality Darlaston Practice).
The reception staff members were absolutely fantastic on helping me to book in.
The person conducting my ultrasound Naseem Bari was very professional, polite, patient and clear with his instructions ,Also his assistant Jahanat was absolutely fantastic on assisting Naseem and helping me with the process.
As this was my first time attending this practice I would mist definitely be happy to return here in the future.
The team I met today are an asset to the Darlaston Health centre.
Keep up the good work.
2 July 2026
Unprompted review
Reply from Diagnostic World
Thank you for you exceptional feedback and review.
Most impressed
Within a week of seeing a doctor I was having an ultrasound scan which is impressive. There was virtually no waiting at the surgery and I was seen by the medical professionals. Both made me feel seen and listened to and answered my questions. They were thorough and highly approachable. Thank you both very much. I left the surgery feeling better than I did walking in!
2 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Paul. Your feedback is really appreciated and we will share it with the team.
Very polite staff in and out in 20mins
Very polite staff in and out in 20mins, very convenient center to get too. Booking service was helpfull as I was going on holliday so they arranged my appointment for after my holliday.
1 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Ian . We will share your wonderful feedback with all our staff.
As I am Deaf and BSL user
As I am Deaf and BSL user, Diagnostic World team (Maidstone, Kent) booked online interpreter for access to my communication with staff which is fantastic!! They were very polite, patiently, explained clearly. Highly recommended this service!!
1 July 2026
Unprompted review
Reply from Diagnostic World
Thank you Elena. We are delighted you had such a wonderful experience with us and our staff. Your kind words are very much appreciated and will be shared with all our staff members.
I had a great experience with…
I had a great experience with Diagnostics World, I was seen quite quickly so no waiting around, they made me feel relaxed and were talking through all the procedures she was doing and was very knowledgeable and put me at ease. I would highly recommend. Thanks
26 June 2026
Unprompted review
Reply from Diagnostic World
Thank you for your wonderful feedback Kim.
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