Dermamina Reviews 

1,338
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company, praising the highly professional atmosphere and brilliant service. Customers frequently praise the welcoming staff for their thorough explanations, exceptional patience, and friendly attitude during every step of the procedures. People are consistently very happy with the natural-looking results, smooth recovery process, and the supportive, clean environment provided by the team. However, a small group of reviewers reported negative experiences, noting disappointing final outcomes, uncomfortable procedures, or skin irritation from treatments. These individuals expressed frustration regarding unexpected discomfort, unsatisfactory results, or failing to see any noticeable difference after their visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their warm, welcoming, and professional... See more

Service

Consumers find service to be positive, highlighting professional and welcoming staff who deliver impressive... See more

User experience

Clients share positive opinions on user experience, describing the procedures as carried out smoothly and... See more

Product

Users describe satisfaction with product results, noting that outcomes matched their expectations and were... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team was warm and welcoming from the booking of the appointment to welcoming into the building. Mina, is extremely friendly and explains everything very well and puts you instantly at eas... See more

Rated 5 out of 5 stars

I was made to feel very welcome by the lovely receptionist and my practitioner, Vanessa, was informative and chatty. She worked quickly and let me know what she was doing all the way through my laser... See more

Rated 5 out of 5 stars

Dermamina is a very professional place. Everyone from the reception is very welcoming and very nice. Dr Mina who did my treatment is highly professional and very honest. She made me feel amazing!I hig... See more

Rated 5 out of 5 stars

This was my first time getting botox and I was naturally quite apprehensive. Mina was so helpful and clear and she answered all of my questions. I came to Dermamina on recommendation of a friend and I... See more


Company details

  1. #2 of 4 best companies in Medical spa
  2. #15 of 30 best companies in Clinic
  3. #21 of 62 best companies in Skin care clinic

Written by the company

Dermamina is a Save Face accredited cosmetic clinic in central London, offering a full range of non‑surgical aesthetic treatments. Our signature treatment is non‑surgical rhinoplasty (non‑surgical nose jobs / nose filler), and we also provide dermal fillers (lip, cheek, chin, jaw and tear trough), anti‑wrinkle and Botox treatments, EmFace and facial contouring, skin rejuvenation (Profhilo, polynucleotides, microneedling, chemical peels, LaseMD and XERF skin tightening), PRP and hair restoration, and wellbeing treatments. Founded and led by Mina, an Independent Prescriber qualified to Level 7 in Aesthetic Medicine, the clinic is known for natural‑looking results, expert precision and honest, no‑pressure advice. Located just off Oxford Street, Dermamina has treated over 25,000 clients and is rated 4.9 on Google and Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,338)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr Ghufran done an amazing job

Dr Ghufran done an amazing job! Elegant work very skilled, I had profile balancing done with chin filler and lip booster, she knew exactly what I wanted and what suited me, it’s rare finding a Dr who goes through the procedure in step by step manner ensuring she meets every tiny detail that you are looking for, so glad to have my procedure done with her!

25 August 2026
Rated 5 out of 5 stars

The absolute best!!

Amazing experience! This is the 6th time I’ve had my nose filler done with Dermamina, and I genuinely couldn’t be happier.

From the friendly reception staff to Mina herself, everyone is so welcoming, reassuring and lovely. The whole procedure was carried out so smoothly. Mina is incredibly gentle and reassuring, and she takes the time to explain everything clearly while also listening carefully to exactly what you want. She really gives you a completely personalised and tailored experience.

The results are exactly what I wanted, and I’m so happy with how my nose looks. I would absolutely return to Dermamina again and again, and I 100% recommend them to anyone considering nose filler. I wouldn’t go anywhere else! ❤️

22 August 2026
Unprompted review
Rated 5 out of 5 stars

derma filler

Dr mina provided such a wonderfully emotional and comfortable experience. The consultation was incredibly thorough and remarkably honest. I would absolutely recommend her services. Her approach made everything feel so much better. It was a truly positive and supportive interaction.The receptionist too was very welcoming

17 August 2026
Rated 5 out of 5 stars

I had a skin consultation with Dr Zara

I had a skin consultation with Dr Zara. Before going to the clinic I done my research. My priority was for overall skin health and tackle scarring and discolouration, before looking at other procedures. I was impressed with the consultation, knowledge from the doctor and advice moving forward. I’m looking forward in booking a treatment, the clinic also made me feel comfortable too, being a male

10 August 2026
Rated 5 out of 5 stars

Highly recommend

I was made to feel very welcome by the lovely receptionist and my practitioner, Vanessa, was informative and chatty. She worked quickly and let me know what she was doing all the way through my laser treatment. Really nice, clean and calm studio.
Although I’ve only had the 1st of 3 treatments I can already see the difference.

24 July 2026
Rated 2 out of 5 stars

No difference

Despite being an older woman, I still expected to see some change for the money I spent on the procedures. There was absolutely no difference at all, and I was very disappointed with the outcome. However, Mina and the staff were very warm, and Mina very kind and caring. Judging by the many good reviews, I am in the minority, so perhaps it's just that Mina was working on an old 'canvas' and only a major face lift would have had some kind of impact.

7 July 2025
Dermamina logo

Reply from Dermamina

Thank you for taking the time to leave your feedback and for your kind words about Mina and our team. It means a great deal to us that you found everyone warm, kind, and caring.

We're sorry to hear that you didn't feel you achieved the results you were hoping for. Every patient responds differently to treatment, and we always want to ensure our patients feel supported throughout their journey.

We'd love to invite you back for a complimentary follow-up consultation with Mina so we can review your results, discuss your concerns, and see if there is anything further we can do for you. Please get in touch with the clinic, and we'll be happy to arrange a convenient appointment

Rated 5 out of 5 stars

Caring hands

As always professional and pleasant. Mina has such gentle hands and you can feel the care in them!

20 June 2026

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