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Releaf Reviews 

12,012
•
TrustScore 5 out of 5

4.8

Pain control clinic
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Review summary

Created with AI, based on recent reviews

Looking at 8,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the medical staff and doctors are exceptionally attentive, professional, and wonderful at creating a comforting, stress-free environment during every single consultation. Consumers also deeply appreciate the efficient digital services, straightforward booking processes, and genuinely helpful support team members who make everything extremely easy to navigate. Many people find that the treatments provide massive relief and praise the clear guidance they receive throughout the entire process. Some reviewers were not happy with overwhelming consultation communication styles, unexpected pricing discrepancies encountered during payment, or specific concerns regarding exclusive product marketing choices.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are exceptionally understanding,... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers feel heard, comfortable, and... See more

Service

People report positive experiences with service, highlighting that doctors and consultants are professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent follow-up consultation with Dr. Emily Cocker today. She really took the time to understand where I am currently at in my journey. She gave me plenty of time to answer her questions... See more

Company replied

Rated 5 out of 5 stars

From the off Dr Alkhalaf made me feel relaxed and very comfortable. He explained everything both pros and cons, simplified and in the end helped me to make the a decision regarding my own treatment. W... See more

Company replied

Rated 5 out of 5 stars

Very comfortable to share my past and the doctor was gracious and listened to all my needs. Due to the uncomfortable nature of my mental health (SA) it was a comforting experience. The medication arri... See more

Company replied

Rated 5 out of 5 stars

I was really happy that my appointment was made with the consultant I had seen previously, She was really informative and helpful. I had all my questions answered before I asked them on a couple occas... See more

Company replied

Company details

  1. Pain control clinic
  2. also in
  3. Cannabis shop
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Specialised Clinic
  7. Telephone answering service

Written by the company

Releaf is a UK-based medical cannabis clinic. We offer online consultations, doctor-led prescriptions and pharmacy delivery, with no GP referral needed, for patients with qualifying conditions including chronic pain, anxiety and sleep disorders. Patients are seen by one of Releaf's 60+ specialist clinicians, with prescriptions determined after a 30-minute assessment and delivered within 2-4 working days. Ongoing care continues through follow-up consultations and Patient Support, available even at weekends. Releaf is CQC regulated and has been operating since February 2024. We're part of a community of over 240,000 people, and proud to be the most trusted clinic in the UK on Trustpilot.

Money-back Guarantee

Experience complete peace of mind with Releaf

Experience complete peace of mind with Releaf
If our team decide cannabis-based medicines may not be the right fit for you and you have supplied all the necessary information accurately and truthfully, you are entitled to a refund for your medical cannabis consultation through our money-back guarantee - so that you can reinvest in your health.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(12,012)

8,435 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Dr Tasawar was brilliant

Dr Tasawar was brilliant! He really listened to me, took the time to understand my concerns and explained my medication clearly and in detail. Very professional, friendly and reassuring. I would definitely recommend him!

5 November 2026
Rated 5 out of 5 stars

Committed to patient excellence

Renae Carney was my clinician for my latest consultation. Renae was very professional, kind and compassionate. She listened to me and provided me with the way forward with my treatment. I really do appreciate Releaf’s commitment to patient excellence. Bravo!!

3 November 2026
Rated 5 out of 5 stars

I’d requested a review consultation to…

I’d requested a review consultation to look at how I was feeling now I’d been taking this for a couple of months. Emil was lovely. Listened, was knowledgeable and able to answer my questions and recommend a way forward. So good to be able to talk to someone who understands and not to be rushed because there isn’t time to discuss everything you want to.

4 November 2026

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