Had Rob and Sam visit today to look at fixing poor TV reception, after the wife remembered the work in the loft conversion, they lifted the Lino, opened up a floor panel and found the failed head... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Why Choose Digital Direct? Digital Direct is a small family-run business built on honesty, reliability and getting things right first time. We genuinely care about our customers and pride ourselves on offering a friendly, professional and helpful service from first enquiry through to installation. With years of experience and thousands of happy customers, we specialise in all aspects of: • TV Wall Mounting • Aerial & Satellite Installations • Starlink Installation • WiFi & Internet Solutions • CCTV & Security Systems • AV & Sound Systems • Media Walls & Home Technology Our knowledgeable installers are approachable, experienced and passionate about delivering high-quality workmanship and tidy professional installations every time. Whether you need advice, repairs, upgrades or a complete installation, we are here to help and will always aim to provide the best solution for your home or business. Call Digital Direct today for a free quote and friendly expert advice.
Written by the company
07894642406, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication at all times and a really efficient installation team.
Communication and scheduling was good. The engineer was great. Wor was done quickly and cleanly.
Really great company to work with and install our Starlink! Would highly recommend! Very happy with the whole experience
The knowledge and advice from your engineer was really helpful and explained professionally.
Arrived on time. Explained process well.
Quick, efficient, friendly. Cleaned up after himself. Cost was within my personal estimate. Very happy.
Professional, polite, extremely knowledgeable offered valuable advice, wouldn't know anything was installed everything cleared away. Highly recommend have used before and would use again
Reply from Digital Direct
Delivered the service i required exactly how i wanted it pleasant and professional
Reply from Digital Direct
Quick response to my enquiry and job completed promptly and efficiently.
Reply from Digital Direct
On making initial contact, the company was friendly and helpful. Rob turned up on the day to inspect, quote and then fit the new aerial. Rob couldn't have been more friendly or helpful. Very happy with installation for a fair price.
Reply from Digital Direct
Richard and Sam were prompt, courteous and friendly.
Service and fitting was good.
The only comment I would suggest, is that your workmen have some internal plaster with them, in case the drilling disturbs more than can be covered by the plate. 🤔
Reply from Digital Direct
We’ve dealt with this company four times and would highly recommend them. On one occasion they sorted my problem out over the telephone.!! Every time l’ve telephoned it has been answered by a pleasant and efficient assistant. The tv guys are very friendly and obviously know their stuff. We have now had a new tv arial and all our problems have been solved.
Reply from Digital Direct
The fitter listened to my suggestions as to where to put the dish, he was very polite and soon had the system up and running.
Reply from Digital Direct
This was an excellent experience. My aerial on the roof had fallen down, and Andy came and managed to fix it in spite of difficult location and having to crawl up a sloping roof, and fit a new bracket at a (to me) scary height. He then came inside and scrutinised the box it went to and replaced it with a better one. All done for a very reasonable price. Brilliant.
Reply from Digital Direct
Great communication
Friendy staff.
Would recommend
Fitter was extremely polite and pleasant to deal with, I'm sure he is a valued member on your team
Reply from Digital Direct
Really helpful and explained the process with a quick install
Reply from Digital Direct
Very happy with communication & installation. Thanks very much
Reply from Digital Direct
Very professional company with excellent communication
Reply from Digital Direct
New aerial fitted and resolution to my issue of pixelation. Next day service even though I called late afternoon.
Would recommend!
Reply from Digital Direct
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.