Had Rob and Sam visit today to look at fixing poor TV reception, after the wife remembered the work in the loft conversion, they lifted the Lino, opened up a floor panel and found the failed head... See more
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Why Choose Digital Direct? Digital Direct is a small family-run business built on honesty, reliability and getting things right first time. We genuinely care about our customers and pride ourselves on offering a friendly, professional and helpful service from first enquiry through to installation. With years of experience and thousands of happy customers, we specialise in all aspects of: • TV Wall Mounting • Aerial & Satellite Installations • Starlink Installation • WiFi & Internet Solutions • CCTV & Security Systems • AV & Sound Systems • Media Walls & Home Technology Our knowledgeable installers are approachable, experienced and passionate about delivering high-quality workmanship and tidy professional installations every time. Whether you need advice, repairs, upgrades or a complete installation, we are here to help and will always aim to provide the best solution for your home or business. Call Digital Direct today for a free quote and friendly expert advice.
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07894642406, United Kingdom
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Great company. I wouldn’t hesitate to use them again and highly recommend to friends and family.
Efficient and friendly service, sorted my job quickly and without fuss. Very happy with the service.
From the moment I spoke to Elaine "in the office" to completion of the work a few days later, I couldn't have wished for a more helpful and re-assuring experience both from Elaine and Andy who carried out the work.
We do stream, but also wanted the option of "traditional digital TV" via an aerial. One day we experienced significant interference which gave rise to our call to "Digital Direct". Andy, the technician, advised us to change the transmitter we were connected to, where it would be best to site our new aerial, and kept me posted, as his work progressed, showing me "signal strength" etc on his tablet. Andy worked quickly and efficiently, and it was not unlike having a friend in the house!
I have absolutely no hesitation in recommending this Company to those in need and again thanks to you both for all your help and support.
A first class job - Andy identified the problem and quickly and professionally fixed the problem. An excellent service. Many thanks
Installed our Starlink equipment and really please. Really professional and efficient. Make sure it was up and running and answered any questioned we had.
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Great personable team who weren't fazed by the 'tricky' install. In and out in 30 minutes and that included a brief stop for a cold drink. It was a very hot day.
So a excellent job all-round!
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Very good communication and Andy arrived at the time stated. Assessed the problem and sorted in a professional and tidy manner. Definitely recommend
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Excellent service. Left clean, neat and tidy. Both members of staff were friendly and professional. Would have been 5 stars but the member of staff didn't have all the equipment needed at the first visit even after discussing it at booking stage. Would happily recommend and use again.
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Really lovely man that fitted my Ariel on time , done his job perfect I am so pleased thank
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Arrived on time and the installation was done quickly and efficiently. Would highly recommend.
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Great service throughout the process, from organising the installation visit to carrying out the installation and set up very friendly and professional
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Great communication from the time of booking, installation is solid and a very neat job,,
The technician was brilliant, knowledgable and explained everything.
Top job guys thanks
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Brilliant communication, completed job quickly, helped set up phone app & cleared up after themselves
Reply from Digital Direct
Came within time frame advised.Job done quickly and efficiently.
Reply from Digital Direct
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