Cottonwardrobe Reviews 

355
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about extremely poor product quality, noting they received cheap synthetic polyester materials instead of the advertised natural cotton or linen. Buyers also noted that clothing sizes run way too small and do not match the measurements provided on the website. Though some people were satisfied with the attractive clothing designs and found the online ordering process quite easy, consumers also highlighted the wide selection of items available to explore on the platform. Reviewers expressed frustration regarding difficulties with obtaining refunds and receiving proper customer support assistance.

What people talk about most

Product

Customers had ambiguous experiences with product, often noting that while the designs look appealing online,... See more

Quality

Reviewers mention negative feedback about quality, expressing profound disappointment with the materials... See more

Order

Consumers find order experiences to be ambiguous, reflecting a wide range of differing opinions. Many... See more

Website

Customers consistently note ambiguous experiences with website, pointing out stark contrasts between... See more

Refund

Reviewers highlight negative aspects of refund, expressing widespread frustration and dissatisfaction.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

😳😳😳 NOT SURE YET 😳😳😳 Well…I have just placed the SECOND ORDERS today and the email interaction is great so far … BUT … I’m still waiting since last week for my FIRST ORDER shipment informat... See more

Rated 3 out of 5 stars

I received the goods which are not bad but unfortunately the size (XL) was too small because your size chart is not accurate enough ! You must provide customers indications about chest & waist size f... See more

Rated 4 out of 5 stars

I like what you have, but there is very little available for women. Also, I wish you had filtering capability so that I could separate T shirts from other shirts, or accessories from clothing. I think... See more

Rated 4 out of 5 stars

It was indeed a pleasant experience However in order to give you 5 stars I wish you would provide a more accurate size measurement grid which would include chest perimeter for shirts and waist p... See more


2.7

Poor

TrustScore 2.5 out of 5

355 reviews

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No history of asking for reviews

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2.7

All reviews

(355)

351 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a shirt at the beginning of…

I ordered a shirt at the beginning of July 2026 from Cottonwardrobe. As I had not received it after 3 weeks I sent them an email asking why and they replied that they would look into it. Two weeks later still no shirt and same email saying that they would look into it. By 6th September still no shirt and no refund. This site is clearly a scam do not use it under any circumstances. P Young.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Really Great Designs

Cotton wardrobe has an excellent range of T-Shirt with Japanese designs to choose from and the web site was easy to use.
I have only just placed my order for 2 x T-Shirts and will review the quality of the products once I receive my order.

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Very different, and cotton!

You carry a lot of merchandise. Reasonably priced, and your choice of designs is AWESOME.
Only problem I had was the site jumps around a lot. Or, as I scroll down, it picks up a random pic and chooses it for me.
I had trouble with the checkout, that kept flipping back and forth, with info on the discount, and a free shirt...and, as much as I'd like a free shirt, I couldn't justify spending the requested dollar amount.
This is the first time I have ordered from Cottonwardrobe, and I am awaiting my shipment to further review. Also, a date for shipment arrival would be helpful. If one was stated, I didn't see it. Thank you.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

This company is incredible

This company is incredible. The shirts and clothes are fantastic! When I was accidentally double charged, they refunded the excess. The shirts are machine washable. I use cold water and hang dry them. They come out perfect. The shirts are not 100 percent cotton and that's what is so great. They don't wrinkle or have to go to a dry cleaner. I am on my 4th order. Haven't ordered yet, but this company has been totally up front, I have 12 pieces at this time and everyone loves them! I will look at space cats for my next order. I got everything I wanted so far! I truly love this company's clothing!

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Would prefer to see prices in our own…

Would prefer to see prices in our own currency, but I probably didn’t push enough buttons. Can’t judge quality in a photo so hopefully it will be as described and in the right material. Cotton is not nylon or rayon, please send cotton.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

This rating is for purchase only as I…

This rating is for purchase only as I have yet to receive the merchandise, which is arriving from china.
the site is good and the pictures are clear.
Once the products arrive, I will be able to do a proper assessment.

21 August 2026
Unprompted review
Rated 3 out of 5 stars

Website woes

The website is annoying to search, as it gives multiple responses to some searches, such as kimono. The other annoyance is that the size guide is at the bottom of the shirt listing, with no link or even just a note that it's included there. I only found it by accident, after searching the whole website in vain. Sizing information should be easy to find on a clothing website. The third problem is that the site itself is prone to being unavailable on my phone and tablet. This is the main reason I dropped my grade to three stars.

On the other hand, the images themselves are intriguing and the historical/cultural data included in the shirts' description is fascinating. Once I sorted out the sizing, I ordered two shirts for my grandson and one shirt for my husband (my second order). The shirts I ordered three weeks ago have yet to arrive, though promised in two weeks (or less) on the purchase page. I will judge then on how satisfactory the company is.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site or any site linked…

Do not use this site or any site linked to or similar to Cottonwardrobes site as there are several. They are total FRAUDS! I.placed an order in July. Part order was delivered and the.product was not cotton or linen but synthetic, the.print on the shirt was blurred not at all like the product shown on their site. I chased the remaining item on my order and they thought it had been delivered until I forwarded the notification from them that it would be delivered separately. They asked me to be patient. I sent several other emails without a response and demanding a refund on the item. NO RESPONSE. TOTALLY UNPROFESSIONAL SCAMMERS WHO SHOULD BE CHARGED WITH FRAUD.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

100% synthetic “cotton” canine-fecal material quality

“Cottonwardrobe.com” drop-shipped, internationally, from Shenzhen China, the much-smaller-than-standard sized items which were absolute garbage quality.

The heavy sales push post-order should probably have immediately clued me in that this outfit is essentially a scam. Prints are blurry (pants even worse than the shirt), fabrics are colored only on the exterior, because you can’t dye plastic, unlike cotton or bamboo fiber.

Quality is best described as canine fecal matter (I’m being polite here - you know the less baroque compound word which applies); Fabric is so thin as to be semi-transparent, stitching is sloppy, prints are on the front ONLY, terminating in jarring edge lines at seams on the pants, misaligned/cut off on the shirt sleeves, and most unforgivable of all the “cottonwardrobe.com” fabric is NOT 95% cotton, 5% synthetic as claimed but so far as I can tell 100% synthetic plastic of one sort or another. Labels notably make no indication of fabric composition, unlike literally ANY other garment I have ever bought. The packages which arrived bear closer kinship to something you might obtain at a Spirit Halloween than ANY garment you have bought anywhere, ever. Did I mention the sizing was like four sizes off? Because when you’re peddling cheap vapor-thin plastic garbage, you also want to chinz on the fabric in terms of QUANTITY, right?

The gestalt result is that this sale is more like a crime than a transaction. If I were in the Japanese government I would seek legal redress for smearing my nation with claims of “Japanese” cotton clothing, as this approaches war crime levels of dishonesty. Would never do again and would never recommend to anyone I did not hate. This was a a new level of shady to me and I am horrified the NY times website is embedding ads for this garbage and enriching them. KEEP AWAY, do NOT buy.

26 August 2026
Unprompted review
Rated 4 out of 5 stars

Great designs but lack of info…

Quick response to email query. Love the designs, but ….
Should have back views of clothing and cleaning instructions. There are no washing instruction tags in the clothing. Tracking info for shipped items should be provided.

28 August 2026
Unprompted review

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