Chair Hire Reviews 

21
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Very efficient in getting quotes out and orders all arrived on time. We didn't book for the delivery men to bring the chairs into our office but they did it anyway which was a great help. Some of t... See more

Rated 5 out of 5 stars

Prompt efficient service. Booking was simple, delivery and pickup was excellent. The drivers were very helpful and curteous. I would thoroughly recommend this company.

Rated 5 out of 5 stars

We have been using Chair Hire for the past 7 months and couldn't be happier🤗. Booking with them is a breeze. They are incredibly accommodating and flexible; always willing to help with my last mi... See more

Rated 5 out of 5 stars

I couldn't rate Harry and the whole Chair Hire team more, everyone has been wonderful to work with, really helpful and genuinely lovely people. The two guys who delivered the chairs were super kind an... See more

Company details

  1. Furniture Rental Service
  2. Event management company

About Chair Hire

Written by the company

Just as our name suggests we hire chairs & furniture across the whole of London and beyond, offering short-term and long-term arrangements. With thousands of items in stock and complete transparency, take a look at our website today. Quotes and orders can be made 24 hours a day! Chair hire when and where YOU need it.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.5

All reviews

(21)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Booking was simple, delivery and pickup was excellent. The drivers were very helpful and curteous. I would thoroughly recommend this company.

19 July 2026
Unprompted review
Rated 4 out of 5 stars

Efficient Service

Very efficient in getting quotes out and orders all arrived on time. We didn't book for the delivery men to bring the chairs into our office but they did it anyway which was a great help.

Some of the chairs were broken and could have done with a clean but they were okay for our event.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Wellbeing Festival set up

Emma was very helpful. She supported us through the booking process and was able to arrange alternatives when things didnt work out. Thank you for providing the gazebos for our event, they were perfect

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I couldn't rate Harry and the whole Chair Hire team more, everyone has been wonderful to work with, really helpful and genuinely lovely people. The two guys who delivered the chairs were super kind and helpful - such a great experience and wouldn't hesitate to use them again and again - thank you!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

We use Chair Hire ALOT within our…

We use Chair Hire ALOT within our company, and have never had an issue with delivery times nor the items we hire. Harry, who I deal with customer service wise, is really friendly and quick at communication. We sometimes hire last minute, and they always come through! Thanks so much!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

We have been using Chair Hire for the past 7 months and couldn't be happier🤗. Booking with them is a breeze. They are incredibly accommodating and flexible; always willing to help with my last minute queries and provide alternative solutions when needed. Their drivers are professional, prompt and always deliver with a smile.

Special thanks to my main point of contact, Harry M., who patiently helps me book in the vast majority of deliveries 🌷. He is organized, responsive and a joy to speak with.

Thank you all!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault !

Could not fault the service provided by Chair Hire, Polite staff, excellent quality sofas, easy to work with, will definitely be using again in the future!

15 June 2024
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thank you so much for taking the time to leave us a review Laura. We look forward to working with you again on future events.

Rated 5 out of 5 stars

Easy and efficient - thanks

So easy to do business with this company. Paid, had just the right amount of communication before my event (not bombarded!). Got my chairs on time and they were collected on time - with receipts for both so I knew what was happening - and chairs were clean and good quality.

6 June 2024
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thank you so much for taking the time to leave us this lovely review. We hope your whole event went well and we look forward to working with you again soon.

Rated 5 out of 5 stars

Repeat satisfied customer

I've used chairhire.co.uk twice, and had good experiences. Items were efficiently delivered and collected, chairs, tables and linens exactly as expected. Good communication from staff around delivery.

24 November 2022
Unprompted review
Chair Hire logo

Reply from Chair Hire

Hi Matt. It's always nice hearing from our repeat clients. Many thanks for taking the time to leave us a review and we look forward to working together again soon.

Rated 5 out of 5 stars

Best chair hire company ever!

Chair Hire provided amazing service. From a speculative call after seeing the website, I was able to get 100 extra chairs at short notice for a funeral, which were delivered on time, collected on time, looked great and were really good value. Brooke, who answered my call, couldn't have been more helpful and I'm so grateful that Chair Hire was able to get me out of a tricky situation and make a difficult thing that bit better. I'd rather not have to organise another funeral, but I know if I need chairs for anything again, these are the people I'll call.

13 September 2022
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thank you so much for taking the time to leave us a review Alex. We know what a difficult time funerals are and we're pleased to do everything we can to assist. Whilst we hope to work with you again in the future - we do hope it's under better circumstances.

Rated 5 out of 5 stars

Good company

Good company, friendly staff. Delivered on time and helpful. Staff accommodating with any changes. Collection on time. Chairs in good condition. Will rebook for further events.

11 July 2022
Unprompted review
Chair Hire logo

Reply from Chair Hire

Many thanks for your review. We look forward to working on future events with you and growing a lasting partnership.

Rated 1 out of 5 stars

not a reputable or reliable company

there answer to a complaint is to cancel your order and refund and move on to the next one, booked 100 chairs in the morning then told at 17.35 that a deposit had to be paid by cash transfer only or lose my order. if you don’t mind stressing out till your order comes use this company other wise stay well away

4 July 2022
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thank you for leaving us a review Rashid. Our policy for private hire clients was altered a couple of weeks ago. I'm sorry if this was not fully explained at the time of placing your order.

#17 of our Terms & Conditions:
"All private hire bookings require a refundable deposit to be held by Central Event Hire Limited against damages and losses, unless otherwise agreed. Central Event Hire Limited reserves the right to retain part or all of the deposit paid to cover damages and losses."

Rated 1 out of 5 stars

Wrong chairs

Wrong chairs, 2 arrived without cushions. Informed them on the day of my wedding, no help. Its now two weeks passed and I still haven't got compensation. Instead, I am having to chase them continuously to get compensation or an apology or some form of service.

The chairs arrived on the day of the event, they were mismatched colours, two of the chairs didn't have cushions. A lot of the chairs were chipped and out of place. I rang them immediately and sent photos straight away and with no response my day turned into hell and stress. Myself and my partner were looking for chairs to buy in replacement of the two without cushions. We couldnt buy 80 chairs that were all matching and decided to stick with this and we are regretful on this decision as now looking back on our photos, we see the colour differences and will never forget the stress of the chairs without cushions.

I am really disappointed as I had only read positive reviews so I was confident that there wouldn't be any issue. I wanted this to be solved without writing a review but its been two weeks passed now and I still feel extremely angry about this. I am not being acknowledged or heard or am given the right service. I hope with writing this review, I do get heard and I do get justice.

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Delivered and collected on time. Had the package with table coverings and they were pristine. Reasonable cost considering.

5 October 2021
Unprompted review
Rated 5 out of 5 stars

The team has been fab and I must say…

The team has been fab and I must say their service and products are top rated as specified. The team was the best in communication and follow up.

Thambu

15 September 2020
Unprompted review
Chair Hire logo

Reply from Chair Hire

We really do appreciate the time you have taken to leave us a review Thambu. Hope to work with you again soon.

Rated 5 out of 5 stars

It was so easy to place our order…

It was so easy to place our order online. Nearer the delivery date they phoned to check all was still okay and confirm. We received a delivery window on the day, which was spot on, and the delivery guys were so efficient. Exactly the same process for the collection after the event. I have used Chair Hire twice and will use them again, and happily recommend them to others.

25 January 2019
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thanks so much for taking the time to leave us a review Joe - hugely appreciated. We hope to work with you again sometime.

Rated 1 out of 5 stars

Delivered wrong chairs for our wedding

Delivered wrong chairs for our wedding, the chairs they did deliver were poor quality and damaged, they didn't collect at the time and date we paid extra for and then when trying to resolve the matter, their customer service has been dreadful. Stay clear.

9 January 2019
Unprompted review
Rated 5 out of 5 stars

What a brilliant and helpful company

What a brilliant and helpful company. I ordered some tables and linen for my event and I could not have experienced a better company. The order went through smoothly and promptly, the girl I spoke to on the phone was friendly and very helpful, the delivery was on time, the driver was friendly and helpful the company kept me updated by email and telephone, and the items were pristine. I thoroughly recommend this company for the hire of your future events.

25 April 2017
Unprompted review
Chair Hire logo

Reply from Chair Hire

Thanks so much for your review! It's nice to know our customer's journey is smooth from the outset and we hope to work with you again.

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