Excellent service and value. Castleberg had the brand and model of trail shoe I needed, at a less expensive price and with faster delivery than the actual shoe manufacturer. They were well packed fo... See more
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Delivery was prompt, the price was very reasonable and it was properly packaged to avoid leaking of the product. AND it was in stock, when our local high street outdoor store (naming no names) had de... See more
Very competitive prices and super helpful. Nothing was too much trouble. I felt a valued customer. I can’t recommend them highly enough and was so happy with their service and delivery times that I re... See more
I always buy Darn Tough socks as stockists a rare in this part of the country. Price is always competitive and I like to support Independent shops where I can. Delivery was fast and left in a safe... See more
Company details
- #7 of 92 best companies in Outdoor clothing and equipment shop
- #9 of 80 best companies in Camping Shop
- #13 of 590 best companies in Clothing Shop
- #4 of 37 best companies in Running Shop
- #9 of 216 best companies in Shoe shop
Written by the company
Castleberg Outdoors is a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls – it’s important to us to get it right and make you delighted – it means (hopefully) you’ll come back again. Why are we different? How do we do things? – We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how we perform. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear – our hope is that you’ll be delighted with what you buy, it’ll perform brilliantly and give years of service.
Castleberg Outdoors Details
Written by the company
Contact info
Cheapside, BD24 9EW, Settle, United Kingdom
- 01729 823751
- enquiries@castlebergoutdoors.co.uk
- www.castlebergoutdoors.co.uk
4.9
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent retailer
Excellent retailer. Very knowledgable and helpful. Would thoroughly recommend.
28 August 2026
Good website
Good website, simple to use.
Excellent price.
Fast delivery.
Clear communication.
29 August 2026
Great value and my purchase arrived…
Great value and my purchase arrived well packaged.
27 August 2026
Excellent service!
Great boots, competitive price speedy delivery, helpful customer service available at the end of the phone on a Sunday!
28 August 2026
Petzl Swift RL 1200 Lumens from them
Purchased a Petzl Swift RL 1200 Lumens from them. Amazing customer service. They really adhere to their online UK webstore price match guarantee. They also respond promptly to queries. This will be my primary shop for outdoor equipment in the future.
31 August 2026
Unprompted review
Always fast and efficient
Always fast and efficient. Returns and exchanges easy. Good stock of hiking products I use. Have made a number of purchases in recent years.
1 September 2026
Unprompted review
A great quality product, designed with performance in mind and incredibly comfortable to wear.
The fibre qualities, sock structure availability and the prompt delivery!
These socks were a gift to a loved one about to embark on the Camino de Santiago. So the costs, fibre content, sock structure and the difference in weight were important factors I had to consider. The delivery service was brilliant, I was kept informed throughout and the parcel was delivered in good time. Great quality and value for money! I would definitely shop here again and certainly recommend to others. Many thanks.
28 August 2026
Great service
Great service, super fast shipping and competitive price for the item. Will be a repeat customer
10 August 2026
Great purchase
Great pricing, easy ordering process, quick delivery. What more could you ask for?
22 August 2026
I ordered the wrong thing
I ordered the wrong thing. I emailed them and got an instant cancellation and no money was processed. Very impressed
15 August 2026
Great service and excellent price for…
Great service and excellent price for reliable brands
14 August 2026
The product I bought was as advertised
The product I bought was as advertised, cheaper than elsewhere, promptly delivered with minimal packaging.
Nice to deal with a real company run by people rather than giving money to a big firm...
16 August 2026
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