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Betfred Reviews 

14,825
•
TrustScore 3 out of 5

3.1

Online Casino or Bookmaker
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Rated 2 out of 5 stars

There site is difficult to navigate, Playing slots, keeps logging you off several times during play, very frustrating this, There customer service chat, staff very rude and not helpful, or don’t a... See more

Rated 2 out of 5 stars

They really don't like winners ! I only play small stakes on the horses most days but have not been losing and so not needed to deposit any money for a while so I got the message "you'll no longer be... See more

Company replied

Rated 3 out of 5 stars

During the world cup 2026 the promotion "beat fred" was great and I received the prizes as advertised. From 6 questions if you guessed at least 3 the costumer would get from free bets or a share win... See more

Company replied

Rated 5 out of 5 stars

Credit where credit is due. Betfred have now sorted this issue out for me. As I said earlier the initial mistake was mine. They have rectified this. Thank you! Deposited £2865. £500 of this was f... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Betting agency
  3. Bookmaker
  4. Casino
  5. Gambling Service
  6. Online Sports Betting Vendor

About Betfred

Written by the company


Betfred was established in 1967 and now boasts over 1,400 shops in the U.K. alongside a superb digital presence. Betfred's offering includes Sports and Lotto betting, Casino and Games giving industry-leading value, excellence and innovation to all our customers.

Bet on Sports

Visit betfred.com for a host of live events and markets across a vast range of Sports and specials markets, plus exclusive offers like Double Delight & Hat-trick Heaven and Fred's Pushes. For details, and full terms and conditions, please visit betfred.com.

Take a seat in the Casino

Betfred welcomes you to our online Casino with plenty of super Slots and Live Tables available on desktop, mobile or via our app.

Give our Games a whirl

From Vikings to Leprechauns, Roulette to Rainbows, and King Kong to Cleopatra, Betfred Games is serving up one of the finest selections of arcade games available.

Download the app

Get a huge variety of markets and promotions at your fingertips with the Betfred Sportsbook app.

Safer Gambling

Betfred endeavours to do all that we can to encourage customers to gamble responsibly to ensure gambling is an enjoyable leisure pursuit. Always bet to your pocket and Take Time To Think. Betfred have a number of measures to help you stay in control: Deposit Limits, Reality Checks and Time Outs.

Help and Support

If you need help or support you can visit our Help pages for more details on payment methods, betting rules or other general information. If you have any account specific queries you can Contact Us.

Contact info

You should know

3.1

Average

TrustScore 3 out of 5

15k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(14,825)

4,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Endless spins no bonus rounds

Did 206 spins on £1 bet , not even one bonus round and only 1 win of £25 pounds from the game feature that’s “random” one in 206 spins such a joke, good site for sports but avoid any kind of games from them, waste of money

5 September 2026
Unprompted review
Rated 1 out of 5 stars

This site online is rubbish

This site online is rubbish
Doesn't let you win the games runs fast so you lose therefore i don't recommend using the site you better off on the original bet places

5 September 2026
Unprompted review
Rated 1 out of 5 stars

I am playing roulette for fun, but that was the worst experience

I am playing roulette for fun—just small amounts up and down for a bit of adrenaline. However, I recently had the worst experience ever on Betfred.

I was playing live casino and focusing on the big numbers. When I noticed that the number 0 hadn't hit in the last 20 spins, I decided to bet on it. Right after placing the bet, I realized that 0 had actually hit just two spins prior, so I successfully undid my bet.

Right as the wheel started spinning, the screen suddenly went black. When it came back on a second later, the ball had landed on 0.

It was a terrible experience. It feels like live casino games are rigged. Stay away!

3 September 2026
Unprompted review
Rated 2 out of 5 stars

There site is difficult to navigate

There site is difficult to navigate,
Playing slots, keeps logging you off several times during play, very frustrating this,
There customer service chat, staff very rude and not helpful, or don’t answer the questions you asked,

3 September 2026
Unprompted review
Rated 1 out of 5 stars

NO HORSE RACING FOR MONTHS BECAUSE FRED…

NO HORSE RACING FOR MONTHS BECAUSE FRED WOULDNT PAY THE PRICE NOW NO RACING SHOWN IN DUDLEY SHOP FOR A WEEK BECAUSE HE WONT PAY TO SORT THAT EITHER.. OFF TO BOYLESPORTS AND WONT BE COMING BACK AS ALL THE PRICES ARE BETTER THAN BETFRED🖐🖐

4 September 2026
Unprompted review

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